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Michael's Toyota of Bellevue

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(16,735 Reviews)
66
Write a Review
Schedule Appointment

Score Details

5 stars
76%
4 stars
11%
3 stars
4%
2 stars
3%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
115
Total ReScores™
4.3
ReScore™ Average
66
Net Promoter Score ®

Business Details

About

Michael's Toyota of Bellevue is committed to providing you with the highest level of support and service possible. We have a knowledgeable staff, competitive pricing, and superior customer service. Michael's Toyota of Bellevue is committed to providing you with the highest level of support and service possible. We have a knowledgeable staff, competitive pricing, and superior customer service.

Categories
New Car Dealer
Contact
(425) 455-9500
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 8:00 PM
Sun
8:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
3080 148th Ave SE Bellevue, WA 98007
Get Directions

Score Details

5 stars
80%
4 stars
12%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
66
Net Promoter Score ®

Business Details

About

Michael's Toyota of Bellevue is committed to providing you with the highest level of support and service possible. We have a knowledgeable staff, competitive pricing, and superior customer service. Michael's Toyota of Bellevue is committed to providing you with the highest level of support and service possible. We have a knowledgeable staff, competitive pricing, and superior customer service.

Categories
New Car Dealer
Contact
(425) 455-9500
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 8:00 PM
Sun
8:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
3080 148th Ave SE Bellevue, WA 98007
Get Directions

Score Details

5 stars
76%
4 stars
11%
3 stars
5%
2 stars
3%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
115
Total ReScores™
4.3
ReScore™ Average
66
Net Promoter Score ®

Business Details

About

Michael's Toyota of Bellevue is committed to providing you with the highest level of support and service possible. We have a knowledgeable staff, competitive pricing, and superior customer service. Michael's Toyota of Bellevue is committed to providing you with the highest level of support and service possible. We have a knowledgeable staff, competitive pricing, and superior customer service.

Categories
New Car Dealer
Contact
(425) 455-9500
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 8:00 PM
Sun
8:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
3080 148th Ave SE Bellevue, WA 98007
Get Directions
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(16,735 Reviews)
Write a Review
Recent Reviews
GC
gravatar
GREGORY C.
Kirkland, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Category: Service
Service Center
Only took 45 min for full service on my vehicle.
DR
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DIANA R.
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Category: Service
Excelent.
Excelent.
RL
gravatar
RUIXAN L.
Bellevue, WA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Category: Service
Oil change
Fast and on tome
gravatar
Verified Customer
Eugene, OR
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Category: Service
Efficient, courteous, professional
From start to finish a very pleasant experience
RP
gravatar
RICHARD P.
Mercer Island, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Category: Service
Service quick and easy
Great job!
HF
gravatar
HARRIS F.
Redmond, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Category: Service
Kaleb Akers as my service manager
I trust Kaleb managing my car service, and enjoy working with him. He is very professional and keeps me informed about the status of my service and repairs.
I am very pleased he continues to be my service manager, and I want him to manage all of my future services and repairs at Michael's Toyota.
LM
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LEROY M.
Bellevue, WA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
9
Category: Service
Service on Highlander
The oil change, tire rotation and check of brakes took only about 45 minutes and at a reasonable cost.
MC
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MARIANN C.
Issaquah, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
0
Category: Service
good service
i year maintenance
it took an hour and Brandon was very helpful - He heled me set up Google maps for my car since it doesn't have GPS
Brian C., Service Director from Michael's Toyota of Bellevue responded on 05/05/2025 03:50 PM

Mariann, we appreciate your feedback regarding your recent maintenance experience with us. It is wonderful to hear that Brandon was able to assist you efficiently and help you set up Google Maps in your vehicle. We strive to provide thorough and helpful service to our customers, and your acknowledgment of this effort is invaluable. Thank you for choosing Michael's Toyota of Bellevue for your automotive needs.

Brian Coward
Service Director

Verified Customer
Redmond, WA
Toyota Prius v
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/03/2025
verified customerVerified Customer
3
Category: Service
Service has deteriorated significantly -
Service has deteriorated significantly with new service personnel who have no clue of automobiles, does not check history but randomly advise with the only objective of increasing revenue. Caught them twice. Been a 20 yr customer but time to shift
IM
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IULIANA M.
Issaquah, WA
Toyota Highlander
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/30/2025
verified customerVerified Customer
6
Category: Service
Expensive and slow work
I was unimpressed by the work at the service this time. I thought they had experts, but they took hours (and several hundreds dollars) to diagnose my car's issue. They also kept my car for more than a week.
Verified Customer
Mercer Island, WA
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Category: Service
Quick service
Was quoted 90 min for my service but they were done in under an hour. Thank you.
Brian C., Service Director from Michael's Toyota of Bellevue responded on 04/28/2025 02:43 PM

We appreciate your feedback regarding your recent service experience. Knowing that we exceeded your expectations with a quicker turnaround time is gratifying. Thank you for choosing Michael's Toyota of Bellevue for your automotive needs!

Brian Coward
Service Director

Verified Customer
Mercer Island, WA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Category: Service
Reliable, competent service
Very helpful when Prius died - quick turnaround on diagnostics and quick service. David Avery was the technician representative whom we worked with - polite, helpful.
Brian C., Service Director from Michael's Toyota of Bellevue responded on 04/24/2025 04:05 PM

We appreciate your positive feedback regarding your recent experience with our service department. We are pleased that David was able to assist you in a polite and helpful manner. Your satisfaction is important to us, and we remain committed to delivering high-quality service to all of our customers.

Brian Coward
Service Director

Verified Customer
Seattle, WA
Toyota Tundra 2WD Truck
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/21/2025
verified customerVerified Customer
7
Category: Service
As usual, longer wait than told.
This has been a running theme over the last couple years, service always takes much longer than they tell me. I have taken my Truck only to Michales for 10 years. It is hard to plan your day when you are told 1 hour and it takes 3.
DA
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DENIS A.
Issaquah, WA
Toyota Prius
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/21/2025
verified customerVerified Customer
3
Category: Service
Added some new random charges to the oil change
Speed of service was good but in the end I had some additional bogus charges appear on the statement that made the price go up 20% from previous oil change.
Guess its too hard not to scam people as a dealership.
SO
SARAH O.
Mercer Island, WA
Jeep Wrangler Unlimited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Category: Service
Great service
I came in for an oil change, the staff was really friendly and helpful. I'll definitely be back.
Brian C., Service Director from Michael's Toyota of Bellevue responded on 04/21/2025 04:13 PM

Sarah, we appreciate your feedback regarding your recent visit for an oil change. It is gratifying to hear that you found our staff to be friendly and helpful. Your satisfaction is important to us, and we look forward to serving you in the future.

Brian Coward
Service Director

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