We are a full-service automotive shop in Fairfax, VA, specializing in BMWs. We sell European parts and provide roadside assistance. Call us at 703-573-2759 to schedule your service or repair appointment today! We are a full-service automotive shop in Fairfax, VA, specializing in BMWs. We sell European parts and provide roadside assistance. Call us at 703-573-2759 to schedule your service or repair appointment today!
Verified Customer
Verified CustomerWe appreciate you taking the time to share your experience with us! It's always great to hear that our team made your safety inspection a smooth ride. Attentive and professional are the names of the game here, and it sounds like we hit the mark. Your recommendation means a lot, and we look forward to continuing to keep everyone safe on the road!
Verified CustomerWe appreciate you taking the time to share your experience! It's always great to hear that Mike and the team are hitting the mark and putting in the extra effort for our customers. We like to think of them as the superheroes of service—cape or not! Your support means a lot to us, and we're glad to have you as part of our community.
Verified CustomerWe appreciate your feedback! It sounds like your experience was as smooth as a well-oiled engine. We're glad to hear everything went off without a hitch. If the road ahead brings you back our way, we’d love to keep that smoothness going. Safe travels!
Verified CustomerWe're glad to hear that your initial experience with us was smooth and that you appreciated the thoroughness of our team. We aim for transparency and keeping you informed, so it's great to know that hit the mark for you. We apologize for the mix-up with the tracking window and any inconvenience it caused for you and your daughter. Communication can sometimes resemble a game of telephone, but we're working on tuning up our teamwork. We will make sure to call you, and we’ll make arrangements for you to drop by at your convenience to get that tracking window reopened. Thank you for your feedback and for giving us a chance to make things right!
Verified CustomerWe're glad to hear that you consider our team your trusty sidekicks in the quest for car longevity and safety. Going above and beyond is pretty much our superpower! It's great to know that our kindness and honesty shine through—after all, those traits are just as essential as a well-oiled engine. Here’s to many more safe miles ahead!
Verified CustomerWe're happy to hear that your experience with our emission testing went smoothly! It seems like we passed the test with flying colors. Your feedback is much appreciated and motivates us to keep up the good work. If you have any other services in mind, just let us know!
Verified CustomerWe appreciate you taking a chance on us for your car inspection! It's always wonderful to hear that our team was able to make your experience a pleasant one, even on a drive-up visit. We like to think of ourselves as the friendly neighborhood service center, ready to tackle any challenge with a smile. Your kind words about our efficiency and friendliness mean a lot. We look forward to showing you that great work again whenever you need us!
Verified CustomerWe appreciate you taking the time to share your experience with us. It's always our goal to provide honest and fair service, so it seems we might be doing something right! We hope to keep up the good work and keep your wheels turning smoothly.
Verified CustomerWe appreciate your feedback on our prompt, efficient, and professional service. It sounds like we were able to put a little pep in your step, and that's what we aim for! If we could serve you coffee while you wait, we would—though we wouldn't want to take too much time away from getting you back on the road. Your support means a lot to us!
Verified CustomerWe appreciate your feedback! It's great to hear that you found our team professional, friendly, and efficient. We strive to keep things moving at a fast pace without sacrificing quality. If there's anything else we can assist you with, just let us know. We're here to help!
Verified CustomerIt sounds like Pervez has really earned your trust over the years—two decades is no small feat! We're glad to hear that you find him patient, thorough, and dependable. We strive to offer top-notch service, and it's fantastic to know that you feel taken care of. If there’s anything we can do to nudge that four-star rating a little higher, don’t hesitate to let us know. We're always looking to improve!
We appreciate you sharing your experience with us, and we're genuinely sorry to hear about the distress surrounding your inspection. It sounds like you went from a routine check to a horror movie plot in a flash, which is certainly not the kind of service we aim for. It's great that you had a second opinion from someone you trust; that can make all the difference. We recognize the importance of clear communication and want our customers to feel informed, not alarmed. Your feedback will help us work on how we present our findings and ensure everyone leaves our service bay feeling confident and secure about their vehicle. We’re sorry to have missed the mark this time, but we truly appreciate you bringing this to our attention.
Verified CustomerIt’s fantastic to hear that your first visit was such a positive experience! Our team prides themselves on being welcoming and kind, so it’s great to know they made a good impression. We’re here to help you with anything you need, whether it’s gas, repairs, or just a friendly chat. Looking forward to having you back for another amazing experience!
We're glad to hear that our staff hit the mark with communication. It's always our goal to keep you in the loop. After all, no one likes to feel like they're driving without a roadmap. Your support is genuinely appreciated, and we look forward to keeping you informed on your next visit!
