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Mcgovern Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(64 Reviews)
84
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Score Details

5 stars
85%
4 stars
7%
3 stars
3%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
13
Total ReScores™
4.5
ReScore™ Average
84
Net Promoter Score ®

Business Details

Categories
Contact
(508) 408-4530
No Business Hours Provided

Business Hours

* No Time Zone Provided
240 Manley Street Brockton, MA 02301
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Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(64 Reviews)
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Recent Reviews
KR
gravatar
Kevin R.
North Easton, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2024
0
Category: Sales
Recall Service
What a terrible experience and service! I received a recall letter to replace a fuse so scheduled my vehicle accordingly. I dropped off the vehicle the night before at the dealership. The next day I hadn't heard anything so called the dealership at 4pm to see if the vehicle was ready for pickup. I was told the service was completed and the vehicle was ready for pickup. A few days later I get a text from the dealership that the part is now in. I called them and told them they must be mistaken as it was already there a full day and they told me it was all set. Not the case! The next week I get a text that the part is now in so I should reschedule another service appointment for install. Once again I dropped off the vehicle the night before. The next morning I get a text that the vehicle is all set for pickup and the part is ordered and won't be in until next week!!! You have got to be kidding me!!! I need to now schedule a third appointment for a known pre-scheduled recall service of replacing a fuse? Absolutely unacceptable!!!
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