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O'Brien Car Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,928 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Quality auto service is the key to your vehicle’s longevity and peak performance. You need a team of technicians you can trust, who are dedicated to maintaining your vehicle’s enhanced performance. We understand that life on the road can be rough on your vehicle’s engine and components. Even if your vehicle has a simple commute and Quality auto service is the key to your vehicle’s longevity and peak performance. You need a team of technicians you can trust, who are dedicated to maintaining your vehicle’s enhanced performance. We understand that life on the road can be rough on your vehicle’s engine and components. Even if your vehicle has a simple commute and consistent driving routine, your personal habits, rough terrains, and the age of your vehicle will require special attention. From bumper-to-bumper we got you covered! As soon as you notice any malfunction with your brakes, engine, transmission, A/C, steering and suspension, fleet repairs, and much more, come see us first! Save yourself some time and money by trusting our shop’s total car care services. ...more

Categories
Auto Maintenance, Tire Sales and Repair, Car Maintenance
Contact
(781) 767-5557

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
472 S Franklin St Holbrook, MA 02343-1880
O'Brien Car Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,928 Reviews)

JD
gravatar
JOHN D.
Brockton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
They are good
They take care of their customers

KH
KRISTIN H.
Braintree, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Outstanding service
Quick, dependable service by talented mechanics and incredibly friendly staff. Highly recommend.

JF
JOE F.
Holbrook, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
The guys in O’brien auto care always do an excellent job. That’s why I’ve been going there for many years. My van was told to the shop they found a problem, explained it to me, took care of it and like always I was very pleased with the outcome.
The guys at O’Brien can care took care of me like they have the past 10 years. My van was towed to the shop. They found a problem, explained it to me and fixed it. Like always the work is exceptional.
Bill O. from O'Brien Car Care responded on 04/25/2025 05:02 AM

Thanks Joe its been a long-long time ha ha ha thanks 

Bill O'Brien
(781) 767-5557

DM
DENISE M.
Holbrook, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent experience all around!
Fast, Friendly and Affordable! They did an excellent job on my car. I won’t take my car anywhere else!
Bill O. from O'Brien Car Care responded on 04/25/2025 05:03 AM

Thank you so much for the kind words Denise.

Bill O'Brien
(781) 767-5557

Verified Customer
Holbrook, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Quick, Reliable and Economical!
Never a doubt or question about OCC's diagnosis and treatment for my wheels!
Bill O. from O'Brien Car Care responded on 04/25/2025 05:04 AM

Thanks so much we appreciate the business!

Bill O'Brien
(781) 767-5557

SC
STEVE C.
Hingham, MA
Ford E450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Service
Great crew. Bobby D is the best counter guy out there. !!’
Bill O. from O'Brien Car Care responded on 04/25/2025 05:05 AM

Thanks so much Steve we agree!

Bill O'Brien
(781) 767-5557

LB
gravatar
LINDA B.
Holbrook, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Honest, professional, courteous,
I have been having my cars serviced at O’Brien’s for over 30 years. I have also bought cars from O’Brien’s. They always explain what is needed and give the cost upfront.
Bill O. from O'Brien Car Care responded on 04/23/2025 10:07 AM

Thank you so much Linda and it sure has been a long time!!

Bill O'Brien
(781) 767-5557

JF
gravatar
JULIE F.
Holbrook, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
My visit 4/21...
My battery died in the gas station, but thats just the beginning of my dilemna. It was really my altinator. A quick jump, and a stop into O'Brien Car Care fixed my baby. Thank you so much! I greatly appreciate the quick and excellent job! My car runs great!😊❤️
Bill O. from O'Brien Car Care responded on 04/22/2025 05:18 AM

Thank you so much Julie for the kind words and your business!

Bill O'Brien
(781) 767-5557

PM
PETER- EVELYN M.
Holbrook, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Always there for us and so kind!
My granddaughter’s car needed some work. We dropped the car this morning and the job was done in no time. Efficient and always lovely!
Bill O. from O'Brien Car Care responded on 04/22/2025 05:19 AM

Thanks so much Peter and Evelyn.

Bill O'Brien
(781) 767-5557

KR
KIM R.
Holbrook, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Nobody better
They’re the best!
Bill O. from O'Brien Car Care responded on 04/22/2025 05:20 AM

Thank you so much Kim!

Bill O'Brien
(781) 767-5557

CR
CATHY R.
Brockton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great experience as usual
It's always a pleasure doing business with O'Brien's. The work is done well and at a fair price!
Bill O. from O'Brien Car Care responded on 04/22/2025 05:21 AM

Thanks so much Cathy we truly appreciate the kind words and business.

Bill O'Brien
(781) 767-5557

EB
EILEEN B.
Pembroke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent Service always
Very honest and hard working people. Would not go anywhere else!
Bill O. from O'Brien Car Care responded on 04/17/2025 04:50 AM

Thanks Eileeen 

Bill O'Brien
(781) 767-5557

Verified Customer
Avon, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Experience was good
No comment
Bill O. from O'Brien Car Care responded on 04/17/2025 04:51 AM

Thank you.

Bill O'Brien
(781) 767-5557

JH
JOSH H.
Braintree, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service very transparent
Great service and communication, very transparent and polite
Bill O. from O'Brien Car Care responded on 04/17/2025 04:52 AM

Thanks for the business Josh. 

Bill O'Brien
(781) 767-5557

FP
FRANK P.
Braintree, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Best service I have experienced
Best service I have experienced
Bill O. from O'Brien Car Care responded on 04/14/2025 11:19 AM

Thanks so much Frankie 

Bill O'Brien
(781) 767-5557

Displaying Review 1 - 15 of 1928 in total
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