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Mastrovito Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(162 Reviews)
78
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Score Details

5 stars
78%
4 stars
10%
3 stars
5%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
36
Total ReScores™
4.8
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Mastrovito Hyundai is your brand new Yorkville, NY Hyundai Dealer. We have a professional staff dedicated to providing excellent service. Call us today to schedule your next appointment, or visit our website. We look forward to seeing you soon. Mastrovito Hyundai is your brand new Yorkville, NY Hyundai Dealer. We have a professional staff dedicated to providing excellent service. Call us today to schedule your next appointment, or visit our website. We look forward to seeing you soon.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(315) 736-8356
No Business Hours Provided

Business Hours

* No Time Zone Provided
5194 Commercial Drive Yorkville, NY 13495
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(162 Reviews)
Write a Review
Recent Reviews
LB
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Liam B.
New Hartford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
9
Category: Service
Kristian
Worked with Kristian while I was there made the experience good
KB
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Kaeden B.
New Hartford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
10
Category: Service
Great experience
Go to Kristian, he is very knowledgeable and made everything super easy for us. Attended to our concerns and great at communicating.
SF
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Sam F.
New Hartford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Category: Service
Great place to shop from
Top end business. Very professional team and great selection of cars. Kristian helped a real lot and is very trustworthy…I’d trust him to babysit for me lol.
RL
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Robert L.
Utica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
10
Category: Service
Exhaust problem
While in for exhaust problems at TP Brake,a hole was found in my converter.I called your service dept and they informed TP Brake to perform service needed.i am so grateful I purchased my vehicle from you.i am deeply appreciative for your response.nice to know good people and good business still exist.thank you from our hearts.bob,Nancy luckina
VC
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V C.
Taberg, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/08/2024
0
Category: Service
Lack of communication
I brought my vehicle to them back in the fall of 2023 for an undercarriage recall and they never followed through. My whole front end undercarriage is rotted out that my Elantra is no longer road worthy due to the severe undercarriage rot/rust. Now I am forced to get a new vehicle. But it’s given me the opportunity to look at other vehicles outside of Hyundai and I feel like I found a better vehicle than a Hyundai.
RB
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roger b.
Cazenovia, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
10
Category: Service
Great buying experience
We chose Mastrovito because they had more inventory of Santa Fe, likely same on all other models.
From our arrival thru departure it was a fun, very comfortable experience. Staff and owner were professional, positive, accommodating, most sensitive to our needs and budget. Highly recommend Mastrovito, worth the additional drive. You won't regret it.
BTW, Love everything about our new Santa Fe. We're former LR Discovery owners, just before our recent Town & Country. Was waiting for Hybrid mdl, but our SEL, with a great look, will get 23-29mpg, and cost 4000-6000 less than, yet to arrive, E versions. We're very happy with our decision. So quiet, smooth, well appointed. Our young boys, 11 & 13, approve as well. Suggestion: We used April 2024 Consumer Reports to help with our selection.
ML
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Matt L.
Edmeston, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
10
Category: Service
Another fantastic experience at Mastrovito Hyundai!
Another fantastic experience at Mastrovito Hyundai! My wife and I recently had the pleasure of purchasing new cars from this dealership, and once again, they exceeded our expectations.

From the moment we walked onto the lot, We were greeted warmly and attentively. Aaron and Frank's knowledge of the Hyundai lineup and their genuine desire to find us the perfect vehicles truly shone through. They listened carefully to our needs and preferences, ensuring that we found exactly what we were looking for.

Throughout the entire process, Aaron and Frank provided exceptional service, answering all of our questions with patience and expertise. They made the car-buying experience enjoyable and stress-free, guiding us through each step with professionalism and integrity.

Not only did we find two incredible cars, but the financing options presented to us were competitive and tailored to our individual needs. The entire team at Mastrovito Hyundai went above and beyond to make sure we were satisfied customers.

We can't recommend Aaron, Frank, and the Mastrovito Hyundai team highly enough. If you're in the market for a new car, do yourself a favor and visit this dealership. Five stars for their outstanding service and commitment to excellence!
MD
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Mary D.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2024
10
Category: Service
For great service
For excellent service go talk to Eliut. He’s the best!
HC
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Heather C.
Utica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2024
10
Category: Service
Customer service
Elliott was great ? thanks!
KD
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Katie D.
New Hartford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2024
10
Category: Service
Above and beyond service
We recently purchased a new vehicle old from Mastrovito Hyundai. Eliot went above and beyond to assist my husband in removing the car seat from our old vehicle and installing it into our new vehicle. It’s service like that, that puts Mastrovito Hyundai above the rest.
EB
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Ed an megan B.
Clinton, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
10
Category: Service
Amazing service today by hanz
My wife an i purchased a 2024 hyundai tyscon today from ganz and even tho he is new he is an amazing salesman and was glad he helped myself an megan get such a great vehicle
RH
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robert h.
Marcy, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2024
10
Category: Service
SERVICE /CUSTOMER CARE EXPERIENCE
From day one when I made a deal to purchased my vehicle my experience at Mastrovito Hyundai has been nothing short of stellar. I wanted to share the experience I had this week, My car needed to have a warranted repair. I brought the vehicle in and was given a loaner to use while my repair was being taken care of. What happened next DOES NOT HAPPEN at ANY other dealership I have ever done business with. By the middle of the first day I received a call from Ali in the customer care department. She updated on EVERYTHING being done to my car. Those calls continued for the next day and half. She called to let me know when the part was ordered and would be in...called again to let me the part arrived, called again to let me when they expected to car to be done. It was constant updates for almost two days two to three times a day. I have never had an experience like that in the 40 years I have been purchasing cars. From the salesmen (Tony Lucari) to the service department to the customer care department I have never felt so customer centric attention EVER. There is no other place I will ever purchase a vehicle again. There is no dealership that comes close to Mastrovito's. I am beyond grateful and so satisfied. Thank you for making my experience so easy and informed and so worry free. You folks are the BEST .
TN
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Tammy N.
Whitesboro, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2023
10
Category: Service
Fantastic purchase experience with Elmin Sijaric
I visited Mastrovito with a friend who previously purchased a vehicle with Elmin Sijaric. I honestly did not expect to purchase a car at that time as I had been shopping and did not really like a lot of the local inventory. Elmin was patient, answered my questions, explained options, and efficiently lead me to my wonderful new purchase including a service option. I very much appreciated the Team's efficiency in supporting my purchase that very day! Thank you!
DP
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deborah p.
Utica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2023
10
Category: Service
Great experience!!
I was not looking forward to leasing another vehicle so I decided to try Frank and his team at Mastrovito Hyundai and I am glad I did. Frank want out of his way to make my experience a joy. He made sure to go over all the features on my Sonata and I couldn't be happier with it. I would recommend Frank and his team to anyone interested in purchasing or leasing their next vehicle.
HC
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Heather C.
Utica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2023
10
Category: Service
Thanks!
Eliot thanks for the great service!
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