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Master Techs

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,399 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We have over 40 years of Volvo repair and sales experience. Full repair service and body work. We have over 40 years of Volvo repair and sales experience. Full repair service and body work.

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(336) 774-0084
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
101 Griffith Plaza Dr Winston-salem, NC 27103
Get Directions
Master Techs 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,399 Reviews)
Write a Review
Recent Reviews
BG
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BEVERLY G.
Clemmons, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Fast and Fair
These guys are great! I have been using them for years. They shoot straight and do what they say they’ll do.
DD
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DONNY D.
Clemmons, NC
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Good service.
Excellent service
CS
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CARA S.
Winston Salem, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Consistent and reliable
I've been going to these guys for fifteen years give or take, and in all that time, I have not had one single complaint.They provide consistent, reliable, reasonably priced service every time.
Manager from Master Techs responded on 04/15/2025 05:49 AM

Thank you for being a loyal client! We appreciate your patronage!!

Wes

JW
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JOHN W.
Charlotte, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Quality work at fair price
Quality work at fair price. Always happy with the results of every resolved issue with my car(s) when Wes and his staff complete their work. Highly recommend!
Manager from Master Techs responded on 04/11/2025 10:44 AM

Thank you sir, we appreciate your business!

JB
JANE B.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Prompt, excellent service.
Prompt, excellent service.
Manager from Master Techs responded on 04/10/2025 02:29 PM

Thank you for such a nice review!

Wes

LJ
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Lea J.
Clemmons, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Great Service as Always
Master Techs takes great care of my 25 year old Volvo V70!
Manager from Master Techs responded on 04/04/2025 12:55 PM

We aim to please! Thank you.

Wes

AC
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ANDY C.
Lewisville, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Excellent service!
Always friendly and responsive. Explain what is needed and cost is reasonable. Great communication. Highly recommend!
Manager from Master Techs responded on 04/03/2025 04:52 AM

Thank you sir. We appreciate your business!

Wes

Verified Customer
Winston Salem, NC
Volvo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quick tune up
Took my 1971 Volvo in for a quick oil change and servicing. The team turned it around quickly and checked that all fluids, tire pressure, bulbs etc are in working order.
Manager from Master Techs responded on 04/01/2025 02:34 PM

Thank you! We appreciater your business.

Wes

NH
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NATALIE H.
Winston Salem, NC
Volvo C30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Help after traffic accident
Very thoughtful evaluation of damaged volvo; carefully advising customer and dealing with the insurance company.
Manager from Master Techs responded on 04/01/2025 04:33 AM

Thank you for such a kind review!

Wes

NV
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NICK V.
Winston Salem, NC
Volvo C70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Verano
Timely & thorough
Manager from Master Techs responded on 03/18/2025 05:21 AM

Thanks for the great review!

Wes

Verified Customer
Winston Salem, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Helped with a car inspection
Always please with the level of service I receive from the staff at Master Tech. The staff is professional, knowledgeable and trustworthy. I always have a positive experience when I take my Volvo to Master Tech to be serviced.
Manager from Master Techs responded on 03/13/2025 07:55 AM

Thank you for the kind words!

Wes

NB
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NANCY B.
Clemmons, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
New Tires
They are my Go To for everything Volvo. I got great tires at a great price. Two years ago I needed new tires and went to a different place that charged me $1100! I didn't know any better. I do now!
Manager from Master Techs responded on 03/13/2025 07:54 AM

Thanks, I really appreciate your business!

Wes

Verified Customer
Charlotte, NC
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great service at fair prices
Always pleased with the quality of service provided. I never need to be concerned about if a problem has been resolved. Pricing is competitive and fair.
Manager from Master Techs responded on 03/13/2025 07:53 AM

Thank you for the nice review!

Wes

JW
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JERREE W.
Lexington, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Volvo xc60
I had a wonderful experience. Had front brake pads installed. This was my first visit and I will most certainly be back. The prices are so much better than the dealership and there is just a trust factor. I felt like Wess was genuine and didn’t try to find all sorts of extras like dealerships do . Thank you!
Manager from Master Techs responded on 03/11/2025 05:02 AM

Thank you for trusting us with your Volvo. We greatly appreciate your business!

Wes

RD
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ROGER D.
Lewisville, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Always Great Service
I’ve said it on here more than a few times … trustworthy business and great service. If they tell you that you need it, you do. Won’t con you into something you don’t need. You can’t make everyone happy, I get that, but I will continue to bring my business to Master Techs. I’ve been treated fairly since day one.
Manager from Master Techs responded on 03/11/2025 05:00 AM

We appreciate your business. Thank you!

Wes

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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