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Master Techs

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,425 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We have over 40 years of Volvo repair and sales experience. Full repair service and body work. We have over 40 years of Volvo repair and sales experience. Full repair service and body work.

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(336) 774-0084
Visit Website
Closing in 48 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
101 Griffith Plaza Dr Winston-salem, NC 27103
Get Directions
Master Techs 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,425 Reviews)
Write a Review
Recent Reviews
JB
JANE B.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Volvo XC 90
Prompt, professional, excellent Volvo service.
DH
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DIANE H.
High Point, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Car service
Great service, very efficient and not too expensive. Serviced with a smile.
Verified Customer
Lewisville, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
New customer but will be returning
Professional and friendly service with recommendations that were provided without pushing an agenda. We will be returning.
Manager from Master Techs responded on 06/18/2025 02:31 PM

I am so glad to hear of you continuing to use us in the future. Thank you for the nice review!

Wes

RH
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RON H.
Winston Salem, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Work done promptly
Would recommend there services to friends for your Volvo repairs.
Manager from Master Techs responded on 06/18/2025 05:00 AM

Thank you for such a nice review!

Wes

PC
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PAUL C.
Greensboro, NC
Volvo C30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Paul C
Wes was very professional, diagnosed the problem and fixed it in a timely matter. He also gave the car a look over as we had just bought it used, and told us of other things to look for. Would recommend his shop without hesitation.
Manager from Master Techs responded on 06/13/2025 09:13 AM

Thank you for trusting us with your Volvo and for the great review!

Wes

GH
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GARY H.
Mocksville, NC
Volvo XC40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
9
Wipers
Great service
Manager from Master Techs responded on 06/10/2025 12:49 PM

Thanks for the great review!

Wes

JO
JOHN O.
Winston Salem, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Best Volvo Techs
They are the only technicians I trust with our Volvos. That are honest fast and very good at what they do.
Manager from Master Techs responded on 06/10/2025 05:44 AM

Thank you sir! We appreciate you patronage.

Wes

JR
JOSE R.
Burlington, NC
Volvo S70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent experience
The work all is being excellent
Manager from Master Techs responded on 06/09/2025 05:17 AM

Thank you for the nice review!

Wes

CT
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CHRIS T.
Winston Salem, NC
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Always the best customer care
Wes & co always do a great job! I was able to leave my car, have Piedmont triad auto glass put in a new windshield as well as have all the other items I needed handled in one day.
Great ppl to deal with
Manager from Master Techs responded on 06/06/2025 09:14 AM

Thanks Chris for the nice review. We appreciate your business!

Wes

GB
GEORGE B.
Winston Salem, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Good work, good prices, good people.
Been using Master Tech for several years for our 2011 XC60. They do good work, car is always ready when they say it will be, and they stand by their work. They do not charge nearly as much as the dealership. I highly recommend them.
Manager from Master Techs responded on 06/03/2025 12:33 PM

Thank you for your nice review. We appreciate your patronage sir!

Wes

CR
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CAMILLE R.
Winston Salem, NC
Volvo C70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
A Year In
I have had my C70 for one year. Work related travel has put quite a few miles on her, but Wes and his team keep my car in excellent condition.
Manager from Master Techs responded on 06/03/2025 04:41 AM

Thank you for the great review!

Wes

MA
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MARK A.
Winston Salem, NC
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change
Just an oil change. Only place to take a Volvo. Wes is the best.
Manager from Master Techs responded on 06/02/2025 12:26 PM

You are too kind, thank you very much!

Wes

TH
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TOM H.
Winston Salem, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
excellent
excellent volvo mechanics
Manager from Master Techs responded on 06/02/2025 05:24 AM

Thanks sir! We greatly appreciate your loyalty.

Wes

Verified Customer
Walnut Cove, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Impressed
It was time for the expensive 150,000-mile service on my 2018 Volvo XC60, and I decided to try Master Tech for the first time after always going to the Volvo dealership. I was very pleased to find a shop that specializes in Volvos and is much more cost-effective. It was definitely a win for me! The staff was courteous, professional, and made the experience smooth and easy. I’ll be getting my car serviced at Master Tech from now on
Manager from Master Techs responded on 06/02/2025 05:23 AM

Thank you for trusting Master Techs, we appreciate your business!

Wes

RR
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RON R.
Winston Salem, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great
Excellent service and advice. We can always depend on reliable service and honest assessment of our needs.
Manager from Master Techs responded on 05/29/2025 05:32 AM

Thanks for such a nice review. We appreciate your business!!

Wes

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