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Mark's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(497 Reviews)
92
Write a Review

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

At Mark's Auto Service, we are proud to be a trusted provider of automotive services in Gillette, NJ since 1989. We are committed to serving our community and providing the best possible care for your vehicle. Our team of highly trained technicians is equipped to handle a wide range of automotive needs, from routine maintenance to major At Mark's Auto Service, we are proud to be a trusted provider of automotive services in Gillette, NJ since 1989. We are committed to serving our community and providing the best possible care for your vehicle. Our team of highly trained technicians is equipped to handle a wide range of automotive needs, from routine maintenance to major repairs. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(908) 647-7276
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
834 Valley Rd Gillette, NJ 07933
Get Directions

Affiliations

Mark's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(497 Reviews)
Write a Review
Recent Reviews
MG
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Marcia G.
Basking Ridge, NJ
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Best assistance
My steering just stopped out of the blue -happily in my driveway, not on highway; .I called Mark’s and Nick appeared to check it out and brought the loaner car too. They ascertained it was more than just fluid leak and ordered new parts and repaired with precision and expertise, as usual. I value their efficiency and concern to get car back on road.
KM
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KENNETH M.
Gillette, NJ
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Excellent communication and service
All in all I couldn’t be happier with the work performed, communication, care, and honesty.
In particular with Mike LaSasso.
EC
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Eileen C.
Stirling, NJ
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Trustworthy and extremely knowledgable!
We just moved back to NJ and brought my husband and my car here for the state inspection but Nick and the team at Mark's Auto went above and beyond to inform me of proper maintenance and check ups for my vehicle. The best part was that they diagnosed my husbands oil leak on his Audi - when literally no one could figure it out. Would trust them with any of my vehicles going forward and would highly recommend if you want competent and consistent service.
DR
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Diane R.
Basking Ridge, NJ
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Inspection needed
As usual, the service was great. They are very professional and get the job done in a timely manner. I had to wait, but it was done as quickly as possible. I got my appointment for an overdue inspection sticker as quickly as possible. Very grateful that they are so close to me. I have used them time and time again would recommend them to anyone.
AD
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Ann D.
Basking Ridge, NJ
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
very satisfied with service at Mark's
Always get the job done.
SC
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Sally C.
Gillette, NJ
INFINITI QX70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Always Reliable, Trustworthy Service
I brought my car in for routine maintenance and as usual, Mark's team does a comprehensive check of the overall condition of the car's systems. It had been a while since any major maintenance repairs were needed so the things they brought to my attention were valid and saved me the aggravation of a potential breakdown in the future. They also made me aware of a not so urgent situation that will eventually need to be repaired (which will be a fairly costly repair), but grateful for the info so I can be prepared dollar-wise. As usual, thanks for your attention to detail and keeping me and my car happy!!
RG
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Richard G.
Gillette, NJ
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
The Best
Can always count on professional service, at reasonable rates. They are honest, do quality work and are pleasure to deal with.
MG
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Marcia G.
Basking Ridge, NJ
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
My car needed the ultimate -new Engine !
I was upset to hear the verdict : my Subaru needed a new engine . I thought maybe it needed a new transmission and that , turns out would have been much easier project .Problem is complicated but neighbor drove
My car getting into Manuel first gear which locked in place.Terrible outcome.
So the hunt was on to locate used engine-first one was unacceptable and sent back. Mark’s made numerous calls to track down engine with reasonable miles. This process was time consuming and frustrating . After several weeks they found the right engine / from Pennsylvania. It arrived in good shape and with expertise by all mechanics my “new” old engine was tested and new parts added to get car running better than before .I hadn’t wanted to just give up on my car and get used car or even worse. A new car
I am thrilled with such expert care and workmanship in getting my 2011 Subaru running like new: it really is a joy to drive / I so appreciate the whole team at Mark’s and their determination to get my car back humming.They did.
KL
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Kevin L.
Basking Ridge, NJ
Dodge Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Replaced washer tank and side mirror cover
I was easily able to get appointment to replace washer tank and side mirror cover. Job was done well.
RM
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Regina M.
Scotch Plains, NJ
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Personnel
Everyone at Marks are all about
Customer Service.
RF
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RICH F.
Branchburg, NJ
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
I consider Mark Service the pre-eminent Service Center in Somerset County the attention to detail and workmanship the second to none. I have several classic Corvettes that Mark has been serviced in for years
I consider Mark Service Center the pre-eminent Service Center in Somerset County the attention to detail and customer service the second to none. I have trusted Mark with my stable of Corvettes for years.
AD
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Ann D.
Basking Ridge, NJ
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
very satisfied
Always do a great job getting my car back on the road.
DM
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Donald M.
Watchung, NJ
Chrysler IMPERIAL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Needed a custom dual exhaust system for a 1956 Imperial
This automobile has been in our family since purchased new by our grandfather. My brother was the last caretaker before me, and Mark has been doing what we couldn't for more than 25 years. We've known Mark and his family our entire lives. There was no one else I would consider for any price that I would let deal with any issue that we couldn't. The exhaust had to be custom built, with a wait time of 12 weeks. When it arrived Mark let me know, and said he would need a day or two to go through the parts to make sure nothing was missing. I delivered the Imperial on a Monday and it was complete that day. Couldn't be happier.
BE
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BRUCE E.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Good car service
Service was great but don't like long reviews
DB
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Deborah B.
Millington, NJ
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Helpful, timely, and efficient
The nicest group of people here who are always helpful informative and keep you updated me every step the way.
Displaying Review 1 - 15 of 497 in total
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