business image

Maple City Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(326 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Norwalk, OH, you’ve found us. Here at Maple City Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Norwalk car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Norwalk, OH, you’ve found us. Here at Maple City Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Norwalk car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Maintenance, Repair Shop, Oil Change
Contact
(419) 663-0894

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
87 Ontario St Po Box 171 Norwalk, OH 44857
Maple City Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(326 Reviews)

BJ
gravatar
BILL J.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Best auto shop in Norwalk
Once again they came came through for us,they fix are problem we had,called us told us what they found and how much it would be to fix it.was done on time. We would like to say thank you to everyone who works there you all do great work.its a great filling we can trust a shop in are town like your,once again thank you Bill&Christy Joyce

CG
Craig G.
Monroeville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Craig said the price was right, it was all done well, it was a good experience.
Recommended

Verified Customer
Norwalk, OH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Took my truck to Maple City Motors to get an oil change and to check out a check engine light.
Maple City Motors upon doing an inspection on my truck noticed a couple issues, they called and explained what the issues were. I told them to do the repairs. I trust them not to do anything wrong.

Verified Customer
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Excellent service and employee friendliness.
Excellent service and employee friendliness.

MB
Matt B.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Matt said they did everything he asked them to do.
Recommended

BM
gravatar
BRITTANY M.
Monroeville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
9
General service
Fast friendly service. Always up front and honest on what needs to be serviced.

RC
gravatar
RHONDA C.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
new tires
As always Mike and his crew do an excellent job. Thank you

KW
Kyle W.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
Category: Service
Kyle said it was good service.
Recommended

CB
Chris B.
Wakeman, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
Category: Service
Chris said they did everything they said they would. He said his vehicle runs great.
Recommended

JS
JORDAN S.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Great service
Mike and his team are top notch. It’s great to be able to go to a place where they are honest and trustworthy. Highly recommend Maple City Auto!!

TD
Terry D.
Wakeman, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Terry said everything fixed fine, it's nice to have someone to depend on.
Recommended

CW
Carol W.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
Category: Service
Carol said the business followed up on work she received from a competitor and did not charger her, and they are willing to continue the repair on the vehicle when the part comes in.
Recommended

TS
Tom S.
Wakeman, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
Category: Service
Tom said they were very nice, courteous, welcoming and cheerful. He said he discussed what he wanted done and it was covered well. He stated it was handled very nicely and the work was done promptly, it was well done, orderly, thoughtful, effective and businesslike.
Recommended

SS
gravatar
Sandra S.
Wakeman, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
10
Friendly service/ clear communication
Emily and Mike were so friendly and so clear about the whole process. We are very happy with our results. They did what they said they would do. We were concerned that we would need new brakes, but it turned out that it was making noise because we weren’t using the car much! How honest was that? I was so impressed! They did a couple of things we wanted done, made one suggestion that we agreed needed done, but hadn’t done.
They informed us what time to bring the car, where to leave it and the keys and then called us when they were done.
So comfortable with the whole thing. Highly recommend this company!

RC
gravatar
RHONDA C.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
auto repairs
Always a great job!! Thank you
Service Coupons and Posts

🚗✨ Thanks for the kind words! We always aim to get you back on the road with a smile and a clear plan. After all, honesty is the best policy—even in auto maintenance! 😄🔧 #MapleCityAutomotive #ServiceWithASmile
Learn More


Thanks for the awesome review! We're thrilled to hear Mike and the team made your experience a joyride ??. Honesty and trust are our fuel! We appreciate your recommendation and look forward to keeping you on the road! #MapleCityAuto #TrustworthyService
Learn More

We're revved up by your kind words! ?? Thanks for trusting us to keep your ride in top shape. We aim to auto-impress every time! See you on the road! ? #MapleCityAutomotive #CustomerAppreciation
Learn More

?? We’re thrilled to hear your experience with our filler tube replacement went smoothly! At Maple City Automotive, we aim to keep you happy and your car even happier! Thanks for trusting us with your ride! #HappyCustomers #MapleCityAutomotive
Learn More

Thank you for the amazing review! We're thrilled to know our fantastic team and outstanding service met your expectations. ?✨ We promise to keep the good work rolling—just like your vehicles! #MapleCityAutomotive #HappyCustomers
Learn More

Thanks for the awesome shout-out! We're thrilled to hear you enjoyed our service and fair pricing. ?✨ Remember, we’re here to keep your ride running smoothly, one oil change at a time! ?️ #MapleCityAutomotive #CustomerLove
Learn More


Thanks for the awesome praise! ? We aim to make every visit a joyride! ?? Your support keeps us fueled up for excellence. See you next time for more great service! #MapleCityAutomotive #ServiceWithASmile
Learn More

We love hearing that our team’s friendliness shines through! ? No question is too small when it comes to your ride. We're here to help, one smile at a time! ?? Thanks for the rave review! #CustomerCare #MapleCityAuto
Learn More

Thank you for the great review! ?✨ We’re thrilled your vehicle is running like a dream and that our team made things easy peasy for you. We aim to meet your needs, and it looks like we hit the nail on the head! ?? #HappyDrivers #MapleCityAutomotive
Learn More

Thanks for the shoutout! ?✨ We're thrilled you enjoyed our service—it's like high-fiving a tire! Your support keeps us rolling. Come back anytime for more automotive magic! #MapleCityAutomotive #GreatService
Learn More

We're blushing! ? Thank you for recognizing our team's kindness and commitment to going the extra mile! We love keeping your ride in tip-top shape and your recommendations mean the world to us! ?? #MapleCityAutomotive #ServiceWithASmile
Learn More

? Thanks for the love, E! We're happy to hear that you had a great experience with us. Your support means the world! ?? #OilChange #BrakeJob
Learn More

Thanks for the ⭐⭐⭐⭐⭐ review, Rhonda! We're thrilled to know that you won't go anywhere else. We'll keep those wheels rollin'! ?? #CustomerSatisfaction #MapleCityAutomotive
Learn More

Thank you for the 5-star review, Ralph! ? We're always happy to tweak things to keep you rolling smoothly. Your satisfaction is our fuel! #CustomerSatisfaction #MapleCityAutomotive
Learn More

Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Josh! We're thrilled to hear you had a fantastic experience with our fast and efficient service. ? Our team is always here to provide top-notch customer service! #MapleCityAutomotive #HappyCustomers
Learn More

Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Ron! We're thrilled you found our service outstanding and reasonably priced. We'll keep up the good work! ?? #CustomerAppreciation #FiveStarReview
Learn More

Hey there, Rhonda! Thanks for the ⭐️⭐️⭐️⭐️⭐️! We're happy to hear you're back on the road in no time. Your trust means the ? to us! #MapleCityAutomotive #HappyCustomers
Learn More

Hey there, Duane! ? We're thrilled to hear about your positive experience with Mike at Maple City Automotive. Thanks for trusting us with your car! We're here to keep you rollin' smoothly. #CustomerSatisfaction #MapleCityAutomotive
Learn More

? Thanks for the stellar review! We're thrilled to hear about your positive experience at Maple City Automotive. Your satisfaction drives us! #FiveStars #CustomerSatisfaction ?
Learn More

Thanks for the 5-star love, Rita! ? We're thrilled to have helped with your oil change and the heads-up on potential issues. Your trust means a lot! ?? #MapleCityAutomotive #CustomerSatisfaction
Learn More

Thanks for the 5-star review! We're thrilled you enjoyed our friendly atmosphere. ?? We'll keep delivering great service! #MapleCityAuto #HappyCustomers
Learn More

? Thank you for the stellar review, Faith! ? We're thrilled to hear you had a quick and friendly experience with us. We always strive to provide straightforward solutions! #CustomerAppreciation #MapleCityAutomotive
Learn More

?? Thank you for the 5-star review! Our team at Maple City Automotive appreciates your kind words. We're thrilled to hear you had a fantastic experience with us. Here's to smooth rides and great prices! #CustomerAppreciation #MapleCityAutomotive
Learn More

Thanks for the ⭐⭐⭐⭐⭐ review, Daniel! We're thrilled to hear that you always have a great experience with our service. Our team appreciates your support! ? #CustomerSatisfaction #MapleCityAutomotive
Learn More

Thanks for the awesome review! ? We take pride in providing timely and trustworthy service, even if it means not installing square tires! ? #CustomerAppreciation #MapleCityAutomotive
Learn More

Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Rhonda! We're thrilled to hear that you're happy with our service. Our team will always go the extra mile for you! ?? #CustomerAppreciation #MapleCityAutomotive
Learn More

? Thank you for the glowing review! ? We're thrilled to have been able to help and are glad you appreciate our honesty and service! See you at the next check-up! #HappyCustomers #MapleCityAutomotive
Learn More

Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Tonya! ? We're thrilled to hear that you enjoyed our customer service. Our team is always here to make your automotive experience top-notch! #CustomerSatisfaction #MapleCityAutomotive
Learn More

Thanks for the ⭐️⭐️⭐️⭐️⭐️ review! We're thrilled you're happy with our service. Your support means the world to us. Drive safely and see you next time! ? #CustomerAppreciation #MapleCityAutomotive
Learn More

Hey Norwalk! ? We're thrilled to be your go-to repair shop! Thank you for the ⭐⭐⭐⭐⭐ review, Evelyn. We're here to keep those wheels turning! #NorwalkAuto #FiveStarService
Learn More

Woo-hoo! Thanks for being a loyal customer, and for your awesome recommendation! We're thrilled to hear that you're always satisfied with our service. ?? #CustomerAppreciation #MapleCityAutomotive
Learn More

Thanks for the 5-star review, Duane! We're glad we could get you back on the road with no surprises. ??️ Your trust means a lot to us! #HappyCustomers #CarCare
Learn More

Thanks for the shoutout! ? We love going above and beyond for our customers. We're thrilled to hear that you had a great experience with us. Your trust means the world! #CustomerAppreciation #MapleCityAutomotive
Learn More

Thanks for the stellar review! ? We're thrilled to be your go-to for all things auto. Our team will keep up the good work! #MapleCityAuto #FiveStarService ?
Learn More

Thanks, Kent! ? We're thrilled to hear about your positive experience and that we could tackle those stubborn bolts for you. We always aim to go above and beyond. Your feedback means the world to us! #CustomerAppreciation #GoingTheExtraMile
Learn More

Thanks for the 5-star review! Quick and affordable brake service is how we roll here at Maple City Automotive. ?? We appreciate your support! #HappyCustomers #MapleCityAutomotive
Learn More

Thank you for the awesome review! We're thrilled to hear about your positive experience with us. We're glad we could help you save some green while keeping your car in top shape! ?? #CustomerAppreciation #FiveStarService
Learn More

Woo-hoo! ? Thank you for the fantastic review! We're thrilled you had a top-notch experience with us. Your trust means the world to us! ?? #HappyCustomers #AutoCare
Learn More

Thanks for the ⭐️⭐️⭐️⭐️⭐️ review! We're glad you appreciated our speedy service. We'll always strive to get you back on the road in record time! #FastService #HappyCustomers ?
Learn More


Thanks for the 5-star review, Ron! We appreciate your kind words and we're glad you're happy with our service. ?? #MapleCityAutomotive #HappyCustomers
Learn More

Thanks for the 5-star review, Josh! ? We're thrilled to hear that our team provided you with quick and affordable service, diagnosing and resolving the issue promptly. We appreciate your support! #HappyCustomers #MapleCityAutomotive
Learn More

Thanks for the awesome review, Sean! ? We're thrilled to be your go-to for auto care. Flawless repairs without breaking the bank? You're our kind of customer! ?? #CustomerAppreciation #MapleCityAuto
Learn More

Thanks for the 5-star review, Ralph! We're glad we could provide great service at a great price. ?? #HappyCustomers #MapleCityAuto
Learn More

Thanks for the 5-star review! We're glad you found our service top-notch and our prices fair. ? Our team always aims to deliver quality work at a great value. Your support means the world to us! #HappyCustomers #QualityService
Learn More

Thanks for the kind words! ? We're thrilled to hear your positive feedback. Count on us anytime for top-notch service. ?? #CustomerSatisfaction #MapleCityAutomotive
Learn More

Thanks for the 5-star review! We're thrilled to hear that you're very satisfied with our service. ? We appreciate your support! #HappyCustomers #MapleCityAutomotive
Learn More

Thanks for the 5-star review, Lynne! ? We're glad you enjoyed our speedy and friendly service. Don't hesitate to reach out if you need anything else! #HappyCustomers #MapleCityAutomotive
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.