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Mad Hatter Muffler And Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(723 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

When it comes to service Mad Hatter is second to none. We know how important it is to keep your vehicle running in tip top shape so we guarantee you all around quality care. There's nothing we can't take care of or fix. You'll always get a quote up-front before any work is done. When it comes to service Mad Hatter is second to none. We know how important it is to keep your vehicle running in tip top shape so we guarantee you all around quality care. There's nothing we can't take care of or fix. You'll always get a quote up-front before any work is done.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(860) 628-8888
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
176 Queen Street Southington, CT 06489-2011
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Mad Hatter Muffler And Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(723 Reviews)
Write a Review
Recent Reviews
RG
Robin G.
Southington, CT
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Robin said they're very attentive and they kept her up to date. Her vehicle was ready earlier than what they projected.
Recommended
LT
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LAURA T.
Southington, CT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Best place ever!!
I absolutely love the service I get there Jeff and his team are awesome!!! Always try’s to accommodate my needs for repairs and service on my vehicle. I wouldn’t go anywhere else!!
AT
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ALINE T.
Southington, CT
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
My front airbag symbol was lit constantly,
They diagnosed and fixed the problem with their usual efficiency and courtesy.
They always make me feel as if I (and my problem) matter to them.
AP
Avi P.
Southington, CT
Subaru Legacy
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Avi said he wanted them to call his insurance company and they have not returned his call about it yet.
Recommended
SM
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Susan M.
Southington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
work on my car
they do an awesome job. They only do what I need and not what I don't need. They save me money. I can't go anywhere else ever again because I don't like others that tell me I need things done and I don't need them done they fix what I need done which is highly appreciated. Thank you very much. Recommend you guys to everybody.
Verified Customer
Plainville, CT
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
my recent car repair
always satisfied and happy and always appreciate the quick appointments and repairs done on my car.
Jeff and his group are the best mechanics around...been doing business with MadHatter for about 10 years.
SC
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SHERRY C.
Southington, CT
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
2009 black Chevy Malibu
You guys are great. Very helpful and honest
CM
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CAROL M.
Southington, CT
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
As always very pleased with service
As always very pleased with the service mad hatter provided...I will recommend them if someone is looking to have car repairs.
GH
Greg H.
Plantsville, CT
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Greg said they do a great job all the time.
Recommended
CG
Cristian G.
Southington, CT
Subaru Legacy (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Cristian stated they are the best business to go with, they treated him with respect, they took their time with him. They were kind with him.
Recommended
AS
Alyssa S.
Bristol, CT
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Alyssa said they did a really good job.
Recommended
MP
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michael p.
Southington, CT
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Jeff was very helpful and knowledgeable
I recommend Jeff and Mad Hatter. They are very knowledgeable and helpful.
JS
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JUDY S.
Cheshire, CT
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Jeff is the BEST!
Jeff and his team are amazing, they do great work and have integrity - something you do not see at some dealerships sadly. He has done a multitude of work for us and always perfect...
JD
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JOE D.
Southington, CT
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Ram 2500 4WD
Jeff is absolutely awesome!!! Got my truck in right away! Very knowledgeable. Prices reasonable! Highly recommend!!
BD
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BRIAN D.
Plainville, CT
Chevrolet Cobalt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Oil change
Jeff and his staff always do a great job. Trust my car to them.
Displaying Review 1 - 15 of 723 in total
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