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Lukes Redmond Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(624 Reviews)
98
Write a Review
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Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

At Luke's Automotive we feel a special obligation to provide trustworthy auto maintenance and repair to all of our customers. We strive to treat every customer the way we’d want to be treated, taking the time to explain things in an easy to understand way so the customer has the information to make the best choice. At Luke's Automotive we feel a special obligation to provide trustworthy auto maintenance and repair to all of our customers. We strive to treat every customer the way we’d want to be treated, taking the time to explain things in an easy to understand way so the customer has the information to make the best choice.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(425) 885-4333
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15145 Ne 90th St Redmond, WA 98052
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Affiliations

Lukes Redmond Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(624 Reviews)
Write a Review
Recent Reviews
Verified Customer
Redmond, WA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
First item on my list.
Oil change was done in a timely manner.
DR
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DOUGLAS R.
Redmond, WA
Lexus LX 570
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Annual maintenance
I couldn't be more pleased with the service on my SUV done by Luke's in Redmond. I'll continue to visit Luke's on a regular basis. All of their folks are truly excellent in their profession.
JC
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John C.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
9
Car's running better than it has in years.
1994 Corvette was having an ignition issue. Dying at random. A few shops I called weren't willing to even look at it. Discussed it over the phone and was told to bring it on in. Got the car back a few days later. Weather prevented driving it much until now, but my 30-year-old car is running reliably again and performing better than it has in ages. Will be going to Luke's for maintenance from now on. Wish I'd found them sooner.
BC
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BILL C.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
wiper module
great job
WC
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William C.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
fast and thorough
another great experience
BS
Blaze S.
Washington
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Blaze said they have clear communication, they did what was needed to be done and they didn't try to up-sell him.
Recommended
HB
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Helen B.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
Routine maintenance
Jess easily scheduled my apt and noted I needed special oil for my 2020 Rave 4. That was ordered prior to my apt. I dropped the car at 0800 and was picking it up by 1030. All routine I soectios were done and tires rotated. Reasonably priced and excellent service. Highly recommend.
KR
Kevin R.
Washington
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Kevin said it was good customer service. He felt he could trust them.
Recommended
ST
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STEVE T.
North Bend, WA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
car maintenance
Always a great experience and service. Jess is always very helpful and does an exceptional job.
CN
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CLAUDIA N.
Kirkland, WA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Excellent service, once again!
I recommend Luke's most highly. The care from beginning to end was outstanding. Jess, Service Advisor/Front Desk is exceptional and very knowledgeable; takes time to explain all clearly and kindly (and has a great smile!). And I am so confident in Rob and all of the other highly trained mechanic/technicians; I know my car will be taken care of very well. I feel confident in the service and care exhibited which is most important to me. As always and again, I will say, I am a Luke's Automotive customer for life. Bravo!!
SH
Susan H.
Washington
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Susan said it was all good and they do a good job.
Recommended
JA
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JUDY A.
Issaquah, WA
Lexus CT 200h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Excellent Service
We have used Luke's for years for various vehicles and have always been extremely satisfied with the service.
CN
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CLAUDIA N.
Kirkland, WA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Excellent service as well as excellent customer service!!
Luke's Automotive is outstanding. I feel very confident that I am receiving excellent service for my vehicle and they are fair and transparent. Also, very personable; I really appreciate this. I am a lifetime Luke's customer. Bravo!
DE
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DALE E.
Kirkland, WA
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/21/2025
verified customerVerified Customer
8
Excellent work and customer service
Nice to have Rob and his fellow tech go over what the leaks were coming from, they described the situation very well. Besides that, my Escape was there for a LOF, great job but they did not fill the anti-freeze to the cold fill line
DH
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DEBORAH H.
Carnation, WA
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Easily scheduled and oil change done quickly
Fast and courteous service as always.
Displaying Review 1 - 15 of 624 in total
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