Business Solutions
SureCritic / Love Auto Repair
business image

Love Auto Repair

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(17 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
76%
4 stars
17%
3 stars
<1%
2 stars
<1%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(260) 426-7278
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1331 E Berry St Fort Wayne, IN 46803
Get Directions
Love Auto Repair's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(17 Reviews)
Write a Review
Recent Reviews
JH
gravatar
Jessica H.
Fort Wayne, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/13/2024
0
Pass up on this
I used Love Auto originally for an oil change and thought they did okay , being they are a Christian organization I suppose that's where I put my biggest trust in to. Unfortunately I've put 5 k into my vehicle with Love Auto , for me it was cheaper then buying a newer car. I had them put in a brand new alternator that they later claimed they don't recall putting in , and eventually messaged to say they will put one in after I was certain they had put one in - I thought that's what I paid for, according to my receipt that's what they put in .... I've had them put in transmission work as well which I had to return the car the day after due to the vehicle being returned with lights lit up that weren't to start with and it didn't feel "safe" and I was right - returned it , they said I now had to put nearly another 1 k into my car - wound up being a clock spring and some other things , but tell me why my light for my air bags come on constantly. When I went to PA after my 5 k "fix" my car died on me in the PA mountains , it was the battery - why because the shop guys didn't secure it properly , and yes I have video of that, and the mechanics brought up other issues - the tire wasn't put back on correctly after their work and couldn't flown off killing us or someone else , it's shoddy work and it's not as if I was asking for a discount , I paid over 5 k to the shop and was offered for my trouble a "FREE OIL CHANGE " I'm unsure what happened or why I'd get treated in such manner when I've been nothing but kind. Lesson learned I would NEVER take my car back to LOVE AUTO and not even for something as simple as a oil change , I'm now trying to take it to a new shop to see if all the work they've claimed they did was done properly or done at all , since I have messages where they don't even remember ever installing a alternator then later say oh ya we will get that in for you today --- um WHAT!?! it was supposed to be in. Pretty sad if you ask me. Mechanics should be held to a higher standard, unsure if it's just young kids doing half arsed work or what.
Businesses Near You
North Wells Service Center
91
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,979 Reviews)
R & L Automotive
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(523 Reviews)
A -1 Automotive
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(470 Reviews)
L & S Alignment - Tune Up Inc
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,069 Reviews)
Ed's Car Care Center
94
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,515 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.