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Lorton Auto Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(338 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
3.0
ReScore Average
100
Net Promoter Score ®

Business Details

About

At Lorton Auto Service Center we have been providing vehicle maintenance and repairs for multiple years. We are a small family owned business and will treat every customer as part of our own family. We provide excellent service with constant training and convenience by providing appointment based work schedule. We are located in the At Lorton Auto Service Center we have been providing vehicle maintenance and repairs for multiple years. We are a small family owned business and will treat every customer as part of our own family. We provide excellent service with constant training and convenience by providing appointment based work schedule. We are located in the Alexandria / Lorton / Kingstown / Springfield / North Forth Belvoir area of Northern Virginia and offers full repair and general maintenance services for cars and trucks. Foreign or domestic, new or old, production or custom, we can fix it! ...more

Categories
Auto Repair, Auto Maintenance, European Auto Repair
Contact
(703) 372-2919

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
7201 Telegraph Square Dr Lorton, VA 22079
Lorton Auto Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(338 Reviews)

BM
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B M.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2023
10
Kind and very knowledgeable
After taking my car to another business, I went to Lofton Auto and they were able to provide additional information and exactly what I needed. They found things that the other business had not. Very grateful for their skill and knowledge.

UC
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Unhappy C.
Lorton, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/01/2020
Will never go to them again
You will never know what the final price for your service is. Not trust worthy. Don't believe the coupons you see. That is not what you will pay.
Not Recommended

SF
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Steve F.
Alexandria, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2019
Guarantee not honored
Never go to them again. Work came w a guarantee but they didn't honor it. Tried to give me discounts of future work, but after checking prices ( very inflated prices ) I will never go back.
Not Recommended

NE
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NEVAN E.
Fairfax Station, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
verified customerVerified Customer
Love These guys
Got my 2010 Sienna back. My son says it is driving better. They always ket me know what NEEDS to be fixed and what can wait. They know I am handicapped and funds are tight. They don't get me to change things before it is necessary or that doesn 't need it just to improve their bottom line. I have been taken down the "primrose path" before by a shop I trusted and used for many years. My son is the one who checked online, read all the disgruntled, overcharged reviews of the other place and had me use these guys. I have NEVER regretted it. I sing their praises to my friends; the others can find them for themselves.
Recommended

LP
Lance P.
Fort Belvoir, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/11/2018
verified customerVerified Customer
Category: Service
Lance said his vehicle was still not running properly after this visit. He stated that the business wanted to charge him to address an issue that was part of the original problem.
Not Recommended

RM
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ROBERT M.
Fort Belvoir, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2018
verified customerVerified Customer
Wonderful Service
They did a great job handling my 04 Nissan Frontier. It just rolled over 100k during a 3k road trip and they took care everything quickly and professionally.
Recommended

GG
Gene G.
Fort Belvoir, VA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/06/2018
verified customerVerified Customer
Category: Service
Gene said the wait for the oil change was over an hour and very long. They recommended some other services to be done but they did this after the vehicle was already out and he had already paid. The waiting area was good but he does not recommend the TMZ channel they had on.
Not Recommended

JA
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JOHN A.
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
verified customerVerified Customer
Recent Service
I recently bought 4 new tires at Lorton Auto. This included the mounting and balancing. Further I had them do a computer wheel alignment. I found their waiting room quite comfortable. My total waiting time was about 2 hours, which was pleasant. My car, a 2012 Acura, gives you warning messages about low pressure. No matter how often I put air in the old tires I would get these warning messages. However, with the new tires and servicing, I no longer get these messages. I find this very satisfying!
Recommended

JB
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JOHN B.
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2018
verified customerVerified Customer
Fast, efficient service.
Total price came in under estimate. Great service. Fast service.
Recommended

JP
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JOHN P.
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
verified customerVerified Customer
Great Job
Great Job
Recommended

PP
Parnell P.
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
verified customerVerified Customer
Category: Service
Parnell said he had no issues or anything with them.
Recommended

DA
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DEBRA GRAVES A.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
verified customerVerified Customer
Impeccable Customer Service
I was highly impressed with the customer service at Lorton Auto Setvice Center! Beginning with making the appointment to driving off as a satisfy customer! I will be returning to the Auto Center and recommending the shop to my Family and Friends!!!
Recommended

TA
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TEENA A.
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
verified customerVerified Customer
Thank you
Thank you so much
Recommended

CA
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Claudia A.
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2018
verified customerVerified Customer
Satisfied customer
Always impressed with the outstanding customer service.
Recommended

EA
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ELCY A.
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
verified customerVerified Customer
Awesome
Very honest very reliable very friendly nice clean environment
Recommended

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