Business Solutions
SureCritic / Little Falls Auto Service
business image

Little Falls Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(188 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
94%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(973) 237-1900
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
119 Paterson Ave Little Falls, NJ 07424-1643
Get Directions
Little Falls Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(188 Reviews)
Write a Review
Recent Reviews
BM
gravatar
Brian M.
Little Falls, NJ
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2016
verified customerVerified Customer
dependable, efficient, and honest
always gives honest, trustworthy advice on any needed maintenance or repairs. very knowledgeable about all of my vehicles systems. all work is performed with precision
Recommended
MG
gravatar
Meredith G.
Little Falls, NJ
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2016
verified customerVerified Customer
Renewed Trust
I am so so grateful to have found a shop I can trust! Service is fast, friendly, and Gary is as outgoing and understanding as can be! I am so used to over-paying and having to wait an eternity for my car to be fixed- Gary had my rotors, oil, and cabin air filter all changed in a day, and his price was more than fair considering the outstanding service. He has my business exclusively from now on! Thank you, Gary and Little Falls Auto Service- a little shop with a lot of heart!
Recommended
Gary A. from Little Falls Auto Service responded on 09/12/2016 03:01 PM

Thank you Meredith for your kind words and for putting your trust in us to service your vehicle!

BS
gravatar
Barbara S.
Little Falls, NJ
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2016
verified customerVerified Customer
service
great and good quality job
Recommended
Gary A. from Little Falls Auto Service responded on 09/12/2016 03:00 PM

Thank you Barbara!

TP
gravatar
TJ P.
Towaco, NJ
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
verified customerVerified Customer
Excellence and Honesty!
Brought my Mazda in for what I thought would be an expensive repair (at least that is what another mechanic told me) and after Gary and his team looked over my car, they found it was a minor fix... Thank GOD!

Gary and his Employees are great, very honest and really care about my car and my safety.

Trust your cars and your famies safety to Little Falls Auto!
Recommended
Gary A. from Little Falls Auto Service responded on 09/12/2016 02:59 PM

Thanks TJ for taking tine out of your busy day to leave us a review!

BW
gravatar
Betsy W.
Little Falls, NJ
Acura TL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2016
verified customerVerified Customer
New Transmission
Best price for replacing transmission and work done in less time than quoted!
Recommended
Gary A. from Little Falls Auto Service responded on 09/12/2016 02:58 PM

Thank you Betsy for taking the time to leave us a review and for putting your trust in us!

NS
gravatar
Nick S.
Lincoln Park, NJ
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
verified customerVerified Customer
Reasonably priced, excellent, and honest work.
Gary is trustworthy and fair, and his mechanics did a great job!
Recommended
Gary A. from Little Falls Auto Service responded on 09/12/2016 02:54 PM

Thanks Nick it was a pleasure meeting you and I am glad we were able to resove your car issues.

CJ
gravatar
Cameron J.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
An honest friend.
Gary, the owner of the shop is an amazing and honest mechanic. I have come here a few times in the past because I wanted another opinion on something. It didn't take long for me to realize this is the only opinion that matters. He got my car exactly what it needed and got it up and running.
Recommended
Gary A. from Little Falls Auto Service responded on 08/10/2016 09:11 AM

Thanks Cam!

SD
gravatar
Steve D.
Towaco, NJ
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
verified customerVerified Customer
Honest and Reliable
The entire shop is run the way business was designed to be, customer orientated and honesty is the standard. I came in with an issue, it was immediately discussed, reviewed, and a plan was taken into action. As someone with limited automotive knowledge, they never made me feel like I was dumb and spoke in a language that I could understand. When I had questions, no matter how many, they provided answers and with extensive knowledge. There was no time wasted and the service was swift and done properly. When it comes to price, I didn't find it comparable to others, especially a dealer. I have been around cars a long time and have been through the ringer financially with shops and dealers and none of them were as honest and fair. Highly recommend Little Falls Auto Service for anything vehicles.
Recommended
Gary A. from Little Falls Auto Service responded on 08/10/2016 09:01 AM

Thanks Steve for taking the time to leave us a review and glad we were able to meet and exceed your expectations!

CC
gravatar
Connie C.
Totowa, NJ
GMC Envoy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
verified customerVerified Customer
Very thorough n professional
Honesty and not high-priced
Recommended
Gary A. from Little Falls Auto Service responded on 08/10/2016 09:04 AM

Thank you Connie for taking the time to leave us a review and putting your trust in us to service your vehicle!

MM
gravatar
Mary Ellen M.
Little Falls, NJ
Chrysler 300M
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2016
verified customerVerified Customer
Excellent service
I have been using little falls auto for 6 years
Gary and his employees are terrific
The work is great and customer service outstanding
I would recommend them highly
Mary-Ellen marmo
Recommended
Gary A. from Little Falls Auto Service responded on 08/10/2016 09:09 AM

Thank you Mary Ellen!

CC
gravatar
Chris C.
Totowa, NJ
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2016
verified customerVerified Customer
Toyota Venza
As always.. thanks for your fine work...
Recommended
Gary A. from Little Falls Auto Service responded on 08/10/2016 09:08 AM

Thank you Chris!

BM
gravatar
Brian M.
Little Falls, NJ
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2016
verified customerVerified Customer
expert repairs, honest opinions
when i bring my car to little falls auto service i always know it is in good hands. the repairs are completed correctly the first time and as promised. Gary gives me an honest opinion regarding necessary maintenance issues and does not attempt to include any work that is not needed.
Recommended
Gary A. from Little Falls Auto Service responded on 08/10/2016 09:14 AM

Thank you Brian!

KM
gravatar
Kyle M.
Paterson, NJ
Lexus IS 250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
verified customerVerified Customer
Got the part I needed quickly and assembled it even faster!
Great service at a fair price, very trustworthy business!
Recommended
Gary A. from Little Falls Auto Service responded on 08/10/2016 09:14 AM

Thank you Kyle for the review!

CC
gravatar
Chris C.
Totowa, NJ
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2016
verified customerVerified Customer
car repair
Got my car back up and running.. A professional at his work..
Thanks.
Recommended
Gary A. from Little Falls Auto Service responded on 07/11/2016 05:19 AM

Thank you Chris for giving us the opportunity to get you back on the road and thanks for the review!

HG
gravatar
Huw G.
New York, NY
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
verified customerVerified Customer
Friendly, local flexible service.
I contacted Gary to ask if he could do an ad-hoc pre-purchase inspection of a car I was looking into. Took it along 20 minutes later and he and his team gave it a thorough look over, providing an electronic report and some really helpful info about the car. Really helpful and professional service. Nice guy too.
Recommended
Gary A. from Little Falls Auto Service responded on 06/30/2016 04:15 PM

Thank you Huw for taking the time to leave us a review. It was a pleasure meeting you and best of luck with your new vehicle!

Businesses Near You
Wayne Shell
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(634 Reviews)
Mountain View Auto 96
60
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4 Reviews)
Five Star Automotive
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(151 Reviews)
Hoffman's Foreign Auto
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(629 Reviews)
Collision Restoration
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.