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Five Star Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(161 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

Established in 1969, Five Star Automotive provides brakes, suspension, NJ state inspections, tires, exhaust, general maintenance, and towing to the Clifton, NJ area. Established in 1969, Five Star Automotive provides brakes, suspension, NJ state inspections, tires, exhaust, general maintenance, and towing to the Clifton, NJ area.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(973) 779-2249

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:30 PM
Sun
closed
* Eastern Time (Us & Canada)
793 Van Houten Ave Clifton, NJ 07013

Affiliations

AAA - Approved Auto Repair
ASE
Five Star Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(161 Reviews)

JB
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Joe B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
10
Thanks again!
First class job on my Jeep.
Thank you guys, again.
Excellent work.
Ross R. from Five Star Automotive responded on 06/10/2025 09:35 AM

We appreciate your fantastic feedback! We appreciate your 5 star review !


GB
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Ganjis B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
8
Good
Good
Ross R. from Five Star Automotive responded on 06/04/2025 10:27 AM

We appreciate your succinct take on your experience! Sometimes a simple "good" says it all, and it certainly gives us a boost. If there's anything specific you enjoyed or would like to share, we’re all ears—always happy to hear from our satisfied customers!


PS
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Paul S.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2025
7
Air conditioning and cooling system
Hey

VC
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Vic C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
9
5 Star Automotive
I have been going to 5 Star for over 30 years. Quality professional service is what you get!
Ross R. from Five Star Automotive responded on 05/28/2025 08:47 AM

We truly appreciate your loyalty over the past 30 years! It's fantastic to hear that you've consistently received quality professional service at Five Star Automotive. It’s customers like you who keep the engine running around here. We look forward to keeping that momentum going for many more years to come!


JB
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Joe B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
10
Great job!
They did a great job on my jeep.
Thanks!
Ross R. from Five Star Automotive responded on 05/20/2025 10:08 AM

We appreciate your feedback! We're glad to hear that your Jeep is looking great after our team's hard work. If there's anything else we can help you with, just give us a shout!


JI
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Joe I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
10
Vehicle repair
Very satisfied with the service at 5-star. Pete is awesome, He explains everything and keeps you updated on the work that's being done. The shop is always clean and looks professional. I Highly recommend 5- Star Very highly to everyone.
Ross R. from Five Star Automotive responded on 05/13/2025 11:51 AM

We're excited to hear about your positive experience with us! It sounds like Pete is not just a mechanic but also a master communicator—who knew automotive service could come with such great clarity? We take pride in keeping our shop looking sharp because a clean space is a happy space! Your recommendation means the world to us. If you ever have more questions or just want to share some car trivia, you know where to find us!


ST
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Sonny T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
10
Average
Knowledgeable & trustworthy
Ross R. from Five Star Automotive responded on 05/07/2025 08:01 AM

We're glad to hear you found our team knowledgeable and trustworthy! It’s nice to know that amid the chaos of oil changes and tire rotations, we can still find time to be the dependable experts you need. If you have any more questions or car mysteries that need solving, we're here and ready to help!


LC
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Lisa C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
10
Great job
Good service and reasonable prices
Ross R. from Five Star Automotive responded on 04/30/2025 10:15 AM

We're glad to hear that you enjoyed our service and found our prices reasonable. It's always nice to know that we’re keeping things fair—after all, we believe in treating our customers as well as we treat our cars. If you have any questions or need assistance in the future, we're here to help!


SB
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Sean B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
10
Great service
A+
Ross R. from Five Star Automotive responded on 04/23/2025 10:30 AM

We appreciate the straightforward A+! Short and sweet reviews always leave us smiling. It's great to know we hit the mark. If you ever want to share more details about your experience, we’re all ears. Keep cruising!


KM
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Karen M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
10
THE BEST!!!
great help from great people!!
Ross R. from Five Star Automotive responded on 04/16/2025 09:04 AM

We're happy to hear you had a fantastic experience with our team! It’s our goal to keep our customers rolling smoothly, and it's even better when we can add a little joy to the journey. Your support means a lot to us, and we're here for all your automotive needs. Thank you !


SR
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Samual R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Engine light issue.
As always, great service.
Ross R. from Five Star Automotive responded on 04/01/2025 12:00 PM

We appreciate your feedback! It’s good to know our service hits the mark consistently. Our team works hard to keep everything running smoothly, so if we ever start veering off course, we rely on fantastic customers like you to steer us back! Thanks for being a loyal part of our Five Star family.


RB
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Rodney B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
10
Quality service
Ross R. from Five Star Automotive responded on 04/01/2025 07:54 AM

We appreciate you taking the time to share your experience. Quality service is what we aim for, and it's always great to know that our efforts hit the mark! If you ever have any requests or questions, feel free to reach out. We're here to keep you rolling smoothly.


WA
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Wilma A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
10
Former customer from Garfield, NJ location
Always pleased with the service and professionalism received.
Ross R. from Five Star Automotive responded on 03/04/2025 07:27 AM

We're glad to hear that our service and professionalism have hit the mark for you. It's our goal to make sure every visit feels like a VIP treatment ! We appreciate your support and look forward to keeping your vehicle running smoothly.


JI
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Joe I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
10
Vehicle repair and maintenance
5 star automotive is a very honest and caring mechanic shop. I had my vehicles serviced and repaired here and it was a awesome experience. The service is great, The shop is very clean. The work is warrantied and explained to you before the work is started. They explain everything to you and the prices are very fair! I praise Pete , He is such a gentleman and caring man. He listens to your concerns and puts you at ease! I HIGHLY Recommend 5 star automotive for all your automotive needs.
Ross R. from Five Star Automotive responded on 01/29/2025 08:52 AM

We appreciate your detailed feedback about your experience with us! It’s fantastic to hear that our team made a lasting impression—especially Pete, who seems to have a knack for turning car repairs into a relaxing affair. We like to think of ourselves as the car whisperers around here. Your recommendation means a lot to us, and we’re glad you found our services fair and transparent. Sounds like we're doing something right! Looking forward to keeping those rides smooth and shiny.


DF
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Diaco F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
10
Awesome!
Great and efficient! Peter is a pleasure to work with!
Ross R. from Five Star Automotive responded on 01/29/2025 08:51 AM

We're glad to hear you had a great experience with us! Peter certainly knows how to keep things running smoothly and make the process enjoyable. If only all auto repairs came with a side of charm! Your kind words mean a lot, and we appreciate your business. Here's to many more smooth rides ahead!


Displaying Review 1 - 15 of 161 in total
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