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Lewis Complete Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,061 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Lewis Complete Auto Repair was started by Gloria Lewis and Jason Lewis and is family operated. Jason is an ASE Certified Master Tech and L1 Certified with over 15 years of experience in the automotive repair industry. Gloria handles business of the shop. Our friendly and knowledgeable team of certified technicians are dedicated to Lewis Complete Auto Repair was started by Gloria Lewis and Jason Lewis and is family operated. Jason is an ASE Certified Master Tech and L1 Certified with over 15 years of experience in the automotive repair industry. Gloria handles business of the shop. Our friendly and knowledgeable team of certified technicians are dedicated to providing exceptional service to our valued customers. We specialize in all vehicles and are trained and equipped with the latest technology to diagnose and repair any issue your vehicle may have. We understand the importance of keeping your vehicle in top condition, that’s why we offer a wide range of services, including oil changes, brake repair, engine repair, transmission services, and more. No matter what type of vehicle you drive, our team has the knowledge to provide you with the best possible service while using genuine parts to ensure that your vehicle runs smoothly and safely. ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(972) 475-4800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5110 Grisham Dr Rowlett, TX 75088-3955

Affiliations

ASE
Lewis Complete Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,061 Reviews)

TH
Tyler H.
Garland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Tyler said the business fixed the issue.
Recommended
Gloria from Lewis Complete Auto Repair responded on 05/14/2025 07:50 AM

We truly appreciate you taking the time to share your experience. We're delighted to hear that the issue was resolved to your satisfaction. If only we could fix all of life's little problems as easily as we fix cars! Your support means a lot to us.


JZ
Joe Z.
Garland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Joe said everybody was professional, explained the details and what needs to be done to the vehicle.
Recommended
Gloria from Lewis Complete Auto Repair responded on 05/13/2025 07:49 AM

We appreciate your feedback! It’s great to hear that our team was able to provide you with the professional service and detailed explanations you deserved. We believe that a well-informed customer is a happy customer, just like a well-maintained car is a happy driver. If there’s anything else we can help you with in the future, just bring it on by!


SW
Sabrina W.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
Category: Service
Sabrina said that they are wonderful, they did what she needed, are honest, and she liked them.
Recommended
Gloria from Lewis Complete Auto Repair responded on 05/01/2025 09:31 AM

We're glad to hear you think we're wonderful! Honesty is our best policy, and it's great to know we hit the mark with your needs. If you need anything else, just give us a shout!


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HARRY H.
Garland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Integrity is Key
The automatic sliding doors on my minivan were malfunctioning. One was inoperable. After looking on the internet I was prepared for the worst in repair and cost. Jason and his crew first checked the van’s computer and found multiple code errors. They corrected the codes and now the automatic sliding doors are working again at a fraction of the cost. They could have told me that new motors for the doors were required and I wouldn’t have known the difference. That’s why I trust this team that has integrity!
Gloria from Lewis Complete Auto Repair responded on 04/23/2025 07:44 AM

It's great to hear that your minivan's automatic sliding doors are back in action! It sounds like Jason and the team really put their detective hats on to track down those pesky code errors. We believe in fixing what's necessary and not nickel-and-diming our customers. Integrity is like a good pair of shoes – it takes you places without leaving you sore in the end. We're pleased that you trusted us with your repairs and that we were able to get things back on track without breaking the bank. Happy cruising!


HB
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Harvey B.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
10
Oil change/engine review
Quick and complete. Finds the hidden issues that need to be addressed. You can trust them to be through and complete.
Gloria from Lewis Complete Auto Repair responded on 04/17/2025 09:31 AM

We're glad to hear you appreciated our quick and thorough service! Finding those hidden gremlins lurking in the engine can be quite the adventure, and we aim to tackle them head-on. It's great to know you trust us with your vehicle. Keeping it running smoothly is what we do best!


HB
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HARVEY B.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil change w/car evaluation
Oil change w/ car checkup…
Gloria from Lewis Complete Auto Repair responded on 04/17/2025 09:31 AM

We appreciate your five-star review! An oil change is like a spa day for your car, and we're glad we could help make it feel rejuvenated. Plus, a little checkup never hurt anyone—it's all about keeping those wheels turning smoothly. If you ever need anything else, you know where to find us!


TW
Tim W.
Tyler, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Tim said they did an outstanding job. They have great customer service and they are good people.
Recommended
Gloria from Lewis Complete Auto Repair responded on 04/16/2025 07:13 AM

We appreciate your glowing review! It's fantastic to hear that our team's efforts not only met but exceeded your expectations. Great customer service is our secret sauce, and we’re glad you enjoyed the experience. Good people working on good cars—what could be better? Safe travels until your next visit!


TW
Tom W.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Tom said they are great. They are quick, and prices are reasonable.
Recommended
Gloria from Lewis Complete Auto Repair responded on 04/15/2025 07:53 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you found us quick and reasonably priced. We strive to keep things moving smoothly—just like your car after a visit! Your support means so much to us. Safe driving!


MA
Miguel A.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Miguel said they have good service.
Recommended
Gloria from Lewis Complete Auto Repair responded on 03/26/2025 09:31 AM

We're glad to hear our service hit the mark for you! At Lewis Complete Auto Repair, we aim to keep things running smoothly—not just your vehicle, but your experience too. If there’s anything else we can do to keep earning your thumbs up, just let us know!


TD
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Tami D.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
The Best
I have been using Lewis Complete for over 15 years now. I send all my friends here when they need car care.
Gloria from Lewis Complete Auto Repair responded on 03/21/2025 09:31 AM

It's fantastic to hear that you've been part of the Lewis Complete family for over 15 years! We appreciate your loyalty and the referrals you send our way. It seems like you're not just a customer; you're a part-time ambassador for us! We're grateful for the trust you place in our team to take care of your car. Here's to many more years of smooth rides ahead!


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Harvey B.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Back again…
My car died… Towed to my trusty mechanic’s at Lewis. They were able to determine its problems and get me on the road again!!! Honest, genuine great service. My days of dealer service are only bad memory now….
Gloria from Lewis Complete Auto Repair responded on 03/20/2025 09:31 AM

It's great to hear that we could help you get back on the road! Nothing like the sweet sound of a car purring after a visit to the mechanic. It sounds like those dealer service days are officially in the rearview mirror! We're glad you found our service honest and genuine; we strive to keep it real, just like that trusty old toolbox. If your car starts acting up again, you know where to find us!


SF
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Stephen F.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Replacement of auto antenna
My wife was told that it would take four hours to replace the shark fin antenna on her 2015 Sonata SE but they were able to do it in an hour.
Gloria from Lewis Complete Auto Repair responded on 03/20/2025 09:31 AM

We're delighted to hear that we were able to get your wife's shark fin antenna replaced in record time. Who knew that a little plastic fin could have such a big impact? Speed is important, but so is quality, and we always aim to keep both in check. If you ever have more auto adventures, we’re here to help navigate through them!


RG
Ruth G.
Mesquite, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Ruth said that she trusts them, they told her everything that needed to be done before they did it.
Recommended
Gloria from Lewis Complete Auto Repair responded on 03/21/2025 09:31 AM

We appreciate your trust in us! It's great to hear that we could keep you in the loop about the necessary work. Transparency is key, and we aim to make sure our customers never feel like they're lost in the mechanics of it all. If there's anything else we can help with, just let us know.


JR
Jesse R.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Jesse said they do good work, they are timely and their hospitality was great.
Recommended
Gloria from Lewis Complete Auto Repair responded on 03/11/2025 07:09 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our work hit the mark and that we kept everything running smoothly on time. And, of course, we’re always here with a welcoming smile because who wants to deal with car troubles alone, right? Your support means a lot to us!


MP
Marcus P.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Marcus said they were nice, friendly people, good customer service, and the prices weren't too much.
Recommended
Gloria from Lewis Complete Auto Repair responded on 03/08/2025 08:32 AM

We're delighted to hear that you enjoyed your experience with us! Nice and friendly is how we aim to be—like your trusty buddy who happens to know a thing or two about cars. We're also pleased that our prices fit your budget, because who doesn't love a great deal? We appreciate your support and look forward to keeping your vehicle running smoothly!


Displaying Review 1 - 15 of 1061 in total
Service Coupons and Posts
Thank you for trusting us for over 20 years! 🚗 We're always ready to go that extra mile—just call us your auto superheroes! 🦸‍♂️
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Thank you for trusting us with your auto repair needs! 🚗 We’re thrilled we could fix your issue without extra parts—honesty is our best policy! 🙌✨
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Thank you for the trust! We're thrilled to keep your ride running smoothly—just like your compliments! 🚗✨
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Thank you for your kind words! We're glad to be the "brake" specialist that puts honesty first! 🚗🔧 Your trust means the world to us! 😊
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Thank you for trusting us with your F250! ? We take pride in keeping your ride in top shape—no engine mysteries here! ??
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Thank you for your kind words! ?️ We're on a never-ending quest for those elusive parts—it's like hunting for unicorns! ?
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Thank you for the kind words! We're thrilled to be your trusted auto repair team, delivering punctual service with a smile! ??
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Thank you for your kind words! Our front desk hero really knows how to multitask! ?✨ We're thrilled to have long-time customers like you!
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