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Lewis Complete Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,057 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Lewis Complete Auto Repair was started by Gloria Lewis and Jason Lewis and is family operated. Jason is an ASE Certified Master Tech and L1 Certified with over 15 years of experience in the automotive repair industry. Gloria handles business of the shop. Our friendly and knowledgeable team of certified technicians are dedicated to Lewis Complete Auto Repair was started by Gloria Lewis and Jason Lewis and is family operated. Jason is an ASE Certified Master Tech and L1 Certified with over 15 years of experience in the automotive repair industry. Gloria handles business of the shop. Our friendly and knowledgeable team of certified technicians are dedicated to providing exceptional service to our valued customers. We specialize in all vehicles and are trained and equipped with the latest technology to diagnose and repair any issue your vehicle may have. We understand the importance of keeping your vehicle in top condition, that’s why we offer a wide range of services, including oil changes, brake repair, engine repair, transmission services, and more. No matter what type of vehicle you drive, our team has the knowledge to provide you with the best possible service while using genuine parts to ensure that your vehicle runs smoothly and safely. ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(972) 475-4800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5110 Grisham Dr Rowlett, TX 75088-3955

Affiliations

ASE
Lewis Complete Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,057 Reviews)

HB
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Harvey B.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
10
Oil change/engine review
Quick and complete. Finds the hidden issues that need to be addressed. You can trust them to be through and complete.
Gloria from Lewis Complete Auto Repair responded on 04/17/2025 09:31 AM

We're glad to hear you appreciated our quick and thorough service! Finding those hidden gremlins lurking in the engine can be quite the adventure, and we aim to tackle them head-on. It's great to know you trust us with your vehicle. Keeping it running smoothly is what we do best!


HB
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HARVEY B.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil change w/car evaluation
Oil change w/ car checkup…
Gloria from Lewis Complete Auto Repair responded on 04/17/2025 09:31 AM

We appreciate your five-star review! An oil change is like a spa day for your car, and we're glad we could help make it feel rejuvenated. Plus, a little checkup never hurt anyone—it's all about keeping those wheels turning smoothly. If you ever need anything else, you know where to find us!


TW
Tim W.
Tyler, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Tim said they did an outstanding job. They have great customer service and they are good people.
Recommended
Gloria from Lewis Complete Auto Repair responded on 04/16/2025 07:13 AM

We appreciate your glowing review! It's fantastic to hear that our team's efforts not only met but exceeded your expectations. Great customer service is our secret sauce, and we’re glad you enjoyed the experience. Good people working on good cars—what could be better? Safe travels until your next visit!


TW
Tom W.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Tom said they are great. They are quick, and prices are reasonable.
Recommended
Gloria from Lewis Complete Auto Repair responded on 04/15/2025 07:53 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you found us quick and reasonably priced. We strive to keep things moving smoothly—just like your car after a visit! Your support means so much to us. Safe driving!


MA
Miguel A.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Miguel said they have good service.
Recommended
Gloria from Lewis Complete Auto Repair responded on 03/26/2025 09:31 AM

We're glad to hear our service hit the mark for you! At Lewis Complete Auto Repair, we aim to keep things running smoothly—not just your vehicle, but your experience too. If there’s anything else we can do to keep earning your thumbs up, just let us know!


TD
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Tami D.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
The Best
I have been using Lewis Complete for over 15 years now. I send all my friends here when they need car care.
Gloria from Lewis Complete Auto Repair responded on 03/21/2025 09:31 AM

It's fantastic to hear that you've been part of the Lewis Complete family for over 15 years! We appreciate your loyalty and the referrals you send our way. It seems like you're not just a customer; you're a part-time ambassador for us! We're grateful for the trust you place in our team to take care of your car. Here's to many more years of smooth rides ahead!


HB
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Harvey B.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Back again…
My car died… Towed to my trusty mechanic’s at Lewis. They were able to determine its problems and get me on the road again!!! Honest, genuine great service. My days of dealer service are only bad memory now….
Gloria from Lewis Complete Auto Repair responded on 03/20/2025 09:31 AM

It's great to hear that we could help you get back on the road! Nothing like the sweet sound of a car purring after a visit to the mechanic. It sounds like those dealer service days are officially in the rearview mirror! We're glad you found our service honest and genuine; we strive to keep it real, just like that trusty old toolbox. If your car starts acting up again, you know where to find us!


SF
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Stephen F.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Replacement of auto antenna
My wife was told that it would take four hours to replace the shark fin antenna on her 2015 Sonata SE but they were able to do it in an hour.
Gloria from Lewis Complete Auto Repair responded on 03/20/2025 09:31 AM

We're delighted to hear that we were able to get your wife's shark fin antenna replaced in record time. Who knew that a little plastic fin could have such a big impact? Speed is important, but so is quality, and we always aim to keep both in check. If you ever have more auto adventures, we’re here to help navigate through them!


RG
Ruth G.
Mesquite, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Ruth said that she trusts them, they told her everything that needed to be done before they did it.
Recommended
Gloria from Lewis Complete Auto Repair responded on 03/21/2025 09:31 AM

We appreciate your trust in us! It's great to hear that we could keep you in the loop about the necessary work. Transparency is key, and we aim to make sure our customers never feel like they're lost in the mechanics of it all. If there's anything else we can help with, just let us know.


JR
Jesse R.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Jesse said they do good work, they are timely and their hospitality was great.
Recommended
Gloria from Lewis Complete Auto Repair responded on 03/11/2025 07:09 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our work hit the mark and that we kept everything running smoothly on time. And, of course, we’re always here with a welcoming smile because who wants to deal with car troubles alone, right? Your support means a lot to us!


MP
Marcus P.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Marcus said they were nice, friendly people, good customer service, and the prices weren't too much.
Recommended
Gloria from Lewis Complete Auto Repair responded on 03/08/2025 08:32 AM

We're delighted to hear that you enjoyed your experience with us! Nice and friendly is how we aim to be—like your trusty buddy who happens to know a thing or two about cars. We're also pleased that our prices fit your budget, because who doesn't love a great deal? We appreciate your support and look forward to keeping your vehicle running smoothly!


JJ
Jim J.
Royse City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Jim said they took care of him and they were honest. He said they got it taken care of.
Recommended
Gloria from Lewis Complete Auto Repair responded on 02/25/2025 07:21 AM

It’s fantastic to hear that you felt well taken care of and appreciated our honesty. We believe that a good mechanic should be like a reliable friend who doesn’t sugarcoat the truth but still has your best interests at heart. If your vehicle ever needs anything else, just know we’re always here to help out!


TH
Tyler H.
Garland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Tyler said he went in for an alignment, they told him what wrong, how close they could get, they did a good job.
Recommended
Gloria from Lewis Complete Auto Repair responded on 02/22/2025 09:31 AM

We appreciate you sharing your experience! It sounds like our team really hit the mark with your alignment. We're always here to ensure things are running straight and smooth—just like your car! If anything else comes up, don't hesitate to swing by. Safe travels on the road ahead!


TS
Tom S.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Tom said they got him in and out. They had the right equipment to do the job when others did not.
Recommended
Gloria from Lewis Complete Auto Repair responded on 01/29/2025 07:49 AM

We appreciate you taking the time to share your experience. It sounds like our team was on their A-game, ensuring you were in and out with no fuss. Having the right tools is like having the right dance moves—without them, things can get pretty awkward. We're glad we were able to get you back on the road smoothly. Your support means a lot!


CC
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COMMODORE/STACI C.
Mesquite, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Consistent Excellence and Integrity
Took in vehicle for a check engine light and found multiple things that needed to be addressed. They gave a full breakdown of all the problems and gave suggestions on what needed to be addressed first and what I could wait and have done at a later time. I scheduled a t drop off of the vehicle for service and once completed, not only did I have another complete breakdown of the service provided, they informed me that some of the work originally slated turned out to not be necessary after they got a second, better look at the vehicle and did not perform the unnecessary work and adjusted my bill accordingly! Still working in total Integrity and trust!
Gloria from Lewis Complete Auto Repair responded on 01/24/2025 07:50 AM

We're glad to hear that you had a positive experience with us! It's always our goal to keep things transparent, so it’s great that our team could give you a clear breakdown of everything. We aim to tackle the important stuff first and leave the less urgent items for another day—almost like meal prepping for your car! It's good to know that we were able to save you from unnecessary work and adjust things accordingly. We appreciate your trust in us and look forward to keeping your vehicle in tip-top shape!


Displaying Review 1 - 15 of 1057 in total
Service Coupons and Posts
Thank you for trusting us with your auto repair needs! 🚗 We’re thrilled we could fix your issue without extra parts—honesty is our best policy! 🙌✨
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Thank you for the trust! We're thrilled to keep your ride running smoothly—just like your compliments! 🚗✨
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Thank you for your kind words! We're glad to be the "brake" specialist that puts honesty first! 🚗🔧 Your trust means the world to us! 😊
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Thank you for trusting us with your F250! ? We take pride in keeping your ride in top shape—no engine mysteries here! ??
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Thank you for your kind words! ?️ We're on a never-ending quest for those elusive parts—it's like hunting for unicorns! ?
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Thank you for the kind words! We're thrilled to be your trusted auto repair team, delivering punctual service with a smile! ??
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Thank you for your kind words! Our front desk hero really knows how to multitask! ?✨ We're thrilled to have long-time customers like you!
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