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Leo's Auto Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(436 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

We are a family owned and ran business. We believe in fair and honest pricing. Also in providing reliable hard work. We hold our customer service to the highest regard. Leo's Auto Inc feels to should be satisfied with every aspect of our business from the moment you walk in our door to the moment you drive away in your vehicle after the We are a family owned and ran business. We believe in fair and honest pricing. Also in providing reliable hard work. We hold our customer service to the highest regard. Leo's Auto Inc feels to should be satisfied with every aspect of our business from the moment you walk in our door to the moment you drive away in your vehicle after the repairs were made. We will go above and beyond for customers. We can do any auto repair that your car needs. And we also do minor body work and if you have major body work needed we can provide you with a neighboring shop we deal with to get you a fair price. Engine and Electrical diagnostics are our specialty. We have had dealers send us problem cars they had trouble fixing. We make sure all are employs are well trained and up to date with all the new certifications. Also we take advanced diagnostic courses to keep up with all the newer model vehicles and new system platforms. ...more

Categories
Car Maintenance, Auto Maintenance, Oil Change
Contact
(410) 337-9250

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14 Willow Ave Towson, MD 21286-5201
Leo's Auto Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(436 Reviews)

JP
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Jurlean P.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2024
10
Mr. Don Leo was wonderful and Amazing.
Mr. Don Leo was wonderful, caring, hardworking, appears to care about people finances. He's Honest and fair. He's does not exaggerates his prices. He also went down to dealership to purchase parts and placed it in my car and put gas in my car and did not want to charge me. I said to my self this man is AMAZING. Of course I would not let him do that. I will always take my car to him, because I know he will take great care of my car and I trust his opinion. He's a genius when it comes to repeating cars. He repeated everything that the Car Dealer mention to me, and I did not say anything to him. He was right on point.

DP
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DEB P.
Hampstead, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
10
Amazing place
My daughter attends TU, and due to her work/class/life schedule, we were unable to get her car home to use our regular mechanic. Our new regular mechanic will be Leo's. Mark was unbelievable, keeping me posted, as we were at the mercy of UPS for a delivery. Even when Mark had to leave early on the day of repair, John called to let me know what the status was. I then spoke to Ashley, so I could pay over the phone since they would be closed when my daughter was done work. They were all amazing and I cannot say enough great things about this place.

Verified Customer
Fallston, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
verified customerVerified Customer
Professional and honest
Professional and honest. Always has time even if unscheduled. Let’s me know what needs to be taken care of immediately and what can wait. Also very helpful with advice on car buying.
Recommended

TL
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THOMAS L.
Mount Airy, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2019
verified customerVerified Customer
Quick reliable service
My son goes to Towson which is near Leo's repair shop. My son hit the curb while making a turn and damaged the rim, tire and suspension. Leo's got it all repaired in one day. I got the referral from yelp they were close and were highly rated. Anyway very happy to be able to get this done long distance from trustworthy shop.
Recommended

CB
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CHRISTOPER B.
Nottingham, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2019
verified customerVerified Customer
Couldn’t be happier with Leo’s
The general manager Mark was great about keeping me up with my car being worked on and despite being very busy he was able to get my car back to me quickly. I will definitely go back to Leo’s for all of my work.
Recommended

KB
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KRISTY B.
Towson, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
verified customerVerified Customer
Leo’s Auto is the best!
Leo’s is always there to help us out when we need it. Fair, honest, fast—what more could you want?
Recommended

MB
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MARK B.
Dundalk, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
verified customerVerified Customer
Excellent service
My vehicle was due for an oil change, also had a nail in one of my tires. Left the keys with Mark, walked over to the coffee shop. Just finished my breakfast when he called to say care was done. I think it was 20 minutes from start to finish. Amazing service!
Recommended

AB
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ALYSSA B.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
verified customerVerified Customer
Reliable, timely service
Leo's is a convenient and reliable place for me to get work done on my car. They've done an excellent job on a variety of maintenance over the 4 years that I've gone to their shop.
Recommended

SK
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STEVE K.
Nottingham, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
verified customerVerified Customer
Always taken care of thoroughly and promptly
Thanks Mark and Leo again for your prompt and friendly service. You guys are the best. Leo even stopped what he was doing and shuttled me back to work (they were shorthanded that day) and my car was ready by the end of the day as promised. I'm never to concerned about "surprises" when I drop my car off at Leos. They are always honest!
Recommended

AL
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Art L.
Baltimore, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2019
verified customerVerified Customer
Outstanding service
Mark's service is excellent as usual. However, the waiting room needs a renovation. The chairs are filthy and need to go.
Recommended

CR
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CRAIG R.
Towson, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
verified customerVerified Customer
Neighbors that care
Trustworthy and reliable
Recommended

BC
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BUZZ C.
Parkville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
verified customerVerified Customer
services
Always professional.. always fair
Recommended

Verified Customer
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019
verified customerVerified Customer
Great service
I am new to the area, when my car needed work I started researching, I was impressed with the positive reviews for Leo’s so made appointment. Reviews were correct - very polite and friendly. I had to bring car in sooner than scheduled appointment, they had it done by the end of the day. Car is running much smoother. Very satisfied. Will definitely be going back for any future work.
Recommended

DB
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DAVID B.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019
verified customerVerified Customer
good service and quick response
good job and reasonable price as always
Recommended

Verified Customer
Glen Arm, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
verified customerVerified Customer
Friendly and quality car care
Great experience
Recommended
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