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Len's Automotive

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(16 Reviews)
11
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
11
Net Promoter Score ®

Business Details

About

Len’s Automotive has been providing quality auto repair services to Bellevue, WA since 1968. Len’s Automotive has been providing quality auto repair services to Bellevue, WA since 1968.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(425) 641-4880

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1620 136th Pl Ne Bellevue, WA 98005
Len's Automotive's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(16 Reviews)

NF
Nick F.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Nick said everything went smoothly and his vehicle was done the same day.
Recommended

HZ
Hal Z.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Thorough and complete
They did a thorough and complete evaluation and repair in a timely manner. Kept in communication throughout.

Verified Customer
Bellevue, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2024
verified customerVerified Customer
5
Oil Change and Tire Rotation
Good customer service - same-day oil change and tire rotation just after Christmas done in a few hours. Thinking the price was a bit high but this is likely due to the recent economic times.

Verified Customer
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Great Service and friendly employees
I was pleased with the speed that my vehicle was taken in and the work done. My car is very old and I am so grateful Len's continues to keep it in good shape.

MF
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Mareth F.
Bellevue, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/13/2024
0
They are gouging customers!
UPDATE Dec 13, 2024! Ownership changed and they are gouging customers! The price of an oil change before taxes went from $83.27 to $232.86! I should have refused to pay, but I was doubting my memory of the cost the time prior. They should have told me of the ownership change and the fact that the price was going to go up by nearly 300%! The other change is that they are pushing for maintenance your car doesn't need and that is not opinion, that is facts. They are crooks!

RS
Riley S.
Bellevue, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2024
verified customerVerified Customer
Category: Service
Riley said the guy who helped him was very professional, thinks his name was Dylan, and he wanted to thank him for the great service.
Recommended

MB
Mike B.
Anacortes, WA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
Category: Service
Mike said they have good service and he appreciates the work they did.
Recommended

CN
Carlyon N.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
Category: Service
Carlyon said the people were really nice, really helpful. She got her vehicle fixed in a pretty timely manner, they worked with her, she couldn't pick her vehicle up right away, and they were professional.
Recommended

BS
Baldwin S.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
Category: Service
Baldwin said they were really helpful, knowledgeable, cool. He said Jeff was very knowledgeable and let him know what he needs in the future.
Recommended

JR
Joesph R.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
Category: Service
Joseph said they went above and beyond with the service, not their fault his vehicle has rare issues. He's very appreciative they brought in people, and didn't charge him for it.
Recommended

EV
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Ernie V.
Bellevue, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/01/2024
verified customerVerified Customer
7
Quick with one mistake
The repair to the rear gate was done quickly and for the price negotiated. I need to bring it back because when the repair was done the line to my rear camera (which Lens installed), was pinched so short that it no longer will reach the camera.

RR
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Reid R.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Long time Len's customer - totally satisifed, highly reccomend
I have been a Len's customer for many years, many vehicles.
Our recent service need was a doozy, (head gaskets needed replacement).
The mechanics diagnosed this issue, (I had no idea), and then addressed it which involve a complete engine removal and re-installation. This is major work; and they did it accurately, timely, and very reasonably priced. I am a "back-yard" mechanic myself and I certainly appreciate the complexity of this job. Len's got me back on the road again for a very reasonable price, I totally trust their workmanship and customer support.

KW
Kathy W.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
Category: Service
Kathy said they kept her informed about her vehicle.
Recommended

RW
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Rich & Leslie W.
Bellevue, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/19/2024
verified customerVerified Customer
2
High prices, service item missed
We've come to Len's for over 40 years, but we were disappointed in our most recent visit, for a 105,000 mile service, plus fixing a taillight that was out. They found other things they said needed doing, and the total would've been $3300. We eliminated a major piece that brought it to 1600, but that still seemed high. We mentioned at drop-off that the right taillight was out, and the invoice listed a multi-point safety inspection, but when we drove the car home we discovered the taillight was still out. How was that missed in the safety inspection? We replaced the bulb ourselves. Finally, we asked and were reportedly given the AAA discount, but the invoice did not show that as a separate item. Invoice did not show detailed results of safety inspection, it always has in the past.

BS
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BJ S.
Bellevue, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2024
verified customerVerified Customer
7
timely, thorough and reasonably priced
Loved that seat, rear view mirror were as I set them. Did you do a service drive? looked into Scion and Benz maintenance history program. Holey Moley that is a lot of interesting information.

as I remember, with receipt Ken, gave me a "heads up" of auto work which might be required with the next 6 months. That was/is a great service..

All in All, extremely pleased with Jesse, Dillion and Isacc. In particular, Isacc being new noticed he is proactive, calm and so into learning (a gem)

See you with a few weeks leaking "thingy"

Displaying Review 1 - 15 of 16 in total
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