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Laguna Woods Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,108 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Laguna Woods Auto Repair has been servicing the Laguna Hills community as well as Saddleback Valley for over 20 years. We provide factory service on all import and domestic brands, utilizing the highest quality oem or alternative replacement parts. Laguna Woods Auto Repair has been servicing the Laguna Hills community as well as Saddleback Valley for over 20 years. We provide factory service on all import and domestic brands, utilizing the highest quality oem or alternative replacement parts.

Categories
Auto Repair, Smog, Oil Change
Contact
(949) 588-8079
Opening in 49 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
23512 Commerce Center Dr Laguna Hills, CA 92653-1510
Laguna Woods Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,108 Reviews)

HT
HADIAN T.
San Clemente, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Accurate, Fast , good service
The service is good, they know what to be done, fast and acceptable cost

RP
ROBERT P.
Laguna Woods, CA
Mercedes-Benz R350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Appreciate Good Service
Felt like it was dependable service and competitively priced!

BB
BILL B.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Laguna Woods Auto Repair
I have patronized Laguna Woods Auto Repair for many years now. Bob and staff have always been friendly and professional. I highly recommend their services.

ER
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ELIZABETH R.
Laguna Woods, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Best place to take your car
This place is very honest and helpful. They will never try to trick you into fixing things that you dont need to fix. I habe been a customer for mire than 8 years.

MA
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MIKE A.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
I moved away, but come back for service!
I have trusted Bob, Peter and the guys at Laguna Woods Auto Repair with my cars for years. We moved away two years ago, but I always bring our cars back for service and repairs. I think that you should too!
They have skills and experience, but most importantly they have INTEGRITY!

BF
BARBARA F.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Bob and his crew are Miracle Workers
Over a year ago I brought my car to a nationwide chain….Long story short the chain store did some work on my car….they apparently disconnected the battery….A few days later while driving up a ramp all hell broke loose….Many systems stopped working such as drivers door lock, rear hatch, would not shift
out of 1st gear, park assist, stabilitrak & traction control error messages, remote start, check engine light illuminated….just to name a few….My car was basically not drivable….I could not drive in first gear alone….My Son who is a Master Tech out of state pushed me to check the battery cables….located under the floor behind the passenger seat….Not easy to do with a full arm cast….Positive cable was left off….Surprise, Surprise!!!! Brought it back to chain store….told them what happened….Left it for the day and was told almost everything was working I just needed to drive it for 100 miles for the computer to reset….I knew they were not being truthful….there was nothing fixed even after 100 miles of driving….Someone referred me to Bob at LW Automotive….He had my car for a few hours, called me & told me almost everything was working….Something to do with fuses & some wiring…..My car is drivable again….Thank you Bob and all the honest and great workers at Laguna Woods Automotive….

DW
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DAVID W.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Always great service
Such a great group of people. Always friendly and great service at a very reasonable price.

NO
NANCY O.
Laguna Woods, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Good, honest place
Jackie is a star… She runs the place. Don’t let anybody kid you. They did a great job and only did work I needed. They are very reasonable and very good but most of all they are honest. I’ve been going there for years. Thank you again guys. Good job Jeremy. Glad you changed my address…ha ha ha… oops thanks, Jackie.

JS
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JAMES S.
Laguna Woods, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
THANX PETER
They came through again!! Sometimes parts for my 2005 Chevy SSR are not easy to find. I needed new windshield wipers easy, right? They were nowhere to be found! Come to find out, these wipers have a squirter for windshield washer fluid attached. Nobody makes those any more !
So, they ordered the right length (without a squirte, no idea what car they were for ?!) and took the squirter from the old wiper blade, and installed it on the new one. That's the way they do things here. Never say never, They always find a way.
Oh, they also changed the oil. No drama with that. They knew exactly what to do.

KG
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KIMBERLY G.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
These guys are the best!!
Jeremy and Peter are always so pleasant when I come in with a car issue.. I can't say enough about this place and the people there . Excellent, amazing, and always available.Thanks again

LT
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LATIFAH T.
Laguna Woods, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Quick, professional, and friendly!
Bravo!

MM
MICHAEL M.
Laguna Woods, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Terrific job, great customer service !
Great!

SA
STEVE A.
Laguna Woods, CA
Ford Bronco II
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
I've used them twice and they've got my business forever
They run their business old school with respect and honesty

ND
Nick D.
California
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
Category: Service
Nick said the experience was good. The technicians were awesome. He'll be returning in a couple of days for service.
Recommended

RH
Robert H.
Laguna Woods, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
Category: Service
Robert said the business is professional and offered him a ride if he needed one. He said he looks forward to his next visit.
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