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Laguna Woods Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,084 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Laguna Woods Auto Repair has been servicing the Laguna Hills community as well as Saddleback Valley for over 20 years. We provide factory service on all import and domestic brands, utilizing the highest quality oem or alternative replacement parts. Laguna Woods Auto Repair has been servicing the Laguna Hills community as well as Saddleback Valley for over 20 years. We provide factory service on all import and domestic brands, utilizing the highest quality oem or alternative replacement parts.

Categories
Auto Repair, Smog, Oil Change
Contact
(949) 588-8079

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
23512 Commerce Center Dr Laguna Hills, CA 92653-1510
Laguna Woods Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,084 Reviews)

LS
LYLE S.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Needed to troubleshoot why AC / Heat vents were not working
Bob was able to identify the problem and get the defective part replaced

PL
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PAULA L.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Best Place Ever
Knowledge, welcoming and so very friendly. Trust them completely and they definitely go the extra mile to take care of your vehicle. Also warm snd comfortable inside. You will be glad to have your vehicle in their hands!!

DM
DAVE M.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Reliable and Honest
I’ve known Bob and his staff for over 35 years, his expertise and automotive knowledge is amazing. I can always count on Laguna Woods Auto Repair for professional assistance and support for my automotive needs.

EH
ERIK H.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Always excellent service
Been coming here for 10 years now. It's always been a pleasure and the team has always worked to get my issues fixed. And I've had a lot of cars in there!

Verified Customer
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Excellent service
I have been coming to this repair shop for many years. They’re very good prices and excellent service. I usually have Dayton work on my car and he’s done an excellent job.

Verified Customer
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Battery
Laguna Woods Auto Repaid Shop came through for me on crazy way to start a Monday Work week.
Peter did not disappoint just good as in 2021 when I first arrived at this shop for assistance.
Thank you .

GH
GREG H.
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
As Usual Awesome work
I will continue to come to Laguna Woods Auto. You guys are great on pricing and timing to get things done .

KH
KEVIN H.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Fiat 500
I can't say enough good things about Laguna Woods Auto Repair! They did an incredible job diagnosing and fixing an electrical issue in our 2012 Fiat 500. Their expertise and efficiency saved us from having to consider parting with our car, and thanks to their excellent service, they’ve now become our go-to shop for all auto repairs. Highly recommended!

FC
Felix C.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Felix said they did a good job.
Recommended

Verified Customer
Laguna Hills, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/05/2025
verified customerVerified Customer
2
Cost above estimate
The work seems fine, but 2 issues: final tab was 54% higher than estimate, and despite agreed upon appointment time, job took 3 days instead of 5 1/2 hours estimated. Disappointment resulted.

DS
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DONALD S.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Fast clean service.
I will always be coming back for your excellent service.

KG
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KIMBERLY G.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great place, great service!
My check engine light went on as I pushed to start on Monday. I called and spoke to Jeremy and he told me to bring it over right away. Luckily, I was close to the shop. The next day he called me to say the car was ok. No sign of a problem. The check engine light is off and I had my car back by 5pm. This is a friendly and quality place.

WH
WENDY H.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
9
Had to replace tires.
Tires had only 20k.. but Peter worked me to get new ones at fair price and aligned as well.

KH
KATE H.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Best of the Best Auto Service!!
Laguna Woods Auto repair is amazing! They make you feel like family and put your mind at ease! They are fair and thorough!! They keep you informed and are very friendly!! Jeremy there makes me laugh !!! And….work is always spot on!

HD
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HELENE D.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Friendly and fair
I trust the folks at Laguna Woods Auto Repair to be fair and honest in their assessments of what work needs to be done to my 14 yr old Toyota Rav 4. They always try to save you money by not recommending or doing unnecessary work. Especially as a senior woman, I appreciate their advice and honesty.
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