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Lee Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,608 Reviews)
78
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Score Details

5 stars
76%
4 stars
12%
3 stars
5%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
221
Total ReScores™
4.8
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Lee Hyundai is conveniently located in Fayetteville, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lee Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Lee Hyundai is conveniently located in Fayetteville, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lee Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(888) 808-0975
Closing in 34 minutes
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1960 Skibo Road Fayetteville, NC 28314
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,608 Reviews)
Write a Review
Recent Reviews
BD
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Bo D.
Lumber Bridge, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2025
0
Category: Service
Sell junk cars engine break at 39.000 miles
Engine don't last 39.000 engine blew POS cars stay away from this dealership
LS
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Luke S.
Parkton, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/15/2024
0
Category: Service
Worst dealership ever
I was a employee there not even there 2 weeks they let me go no reason. Kept saying I didn't do my job they kept telling everybody they didn't do their job. No proof. My trainer and my team said I did my job. I have ADHD learning disability I signed a paper showing that they never turned it in. Stay away from this
dealership. Shady. Service department. do not apply here. They didn't keep their promises.
GC
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Gregory C.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2024
10
Category: Service
You go girl
Melissa Autry is one of the nicest professional people you could ever meet she made our car buying experience easygoing. Sometimes buying a car can be overwhelming but she took all the right steps to make the experience easy. I really like that she tries her best to make it happen for her customers ?
DD
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Dana D.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
10
Category: Service
Great sales team!!!
I purchased a 2024 Hyundai Elantra on 5/27/23. From the time I got out of my car at the dealership, the whole experience was fantastic. Monique Rose was our salesperson and she was pleasant, personable, funny, honest and worked hard to get me the car and price that would work for me. The entire dealership staff were quite friendly and seemed very customer satisfaction oriented. I would recommend this dealership to anyone. Thanks Monique and Lee Hyundai!!
AB
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Anneka B.
Cameron, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2024
10
Category: Service
Amazing experience
I was looking for a first car for my birthday and came across one that I was interested in, unfortunately it had already sold but our specialist P.J. Was able to find a car that fit even better. From the beginning he was very welcoming to my family and I and we were very at ease. Even as we returned the next day, he greeted us again and remembered us, he was very sweet and helpful and helped us make a better decision in a car! Thank you P.J.!
KD
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Kyle D.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2024
0
Category: Service
The absolute worst dealership in America
There's a reason they haven't posted a review in over 2 years it's because they are absolute trash. It's been well over a year and they still have not fixed the problem with my sonota hybrid. Then they had the nerve to call me today asking if I want to bring my car in for a computer update today ( they had my car all fucking day last week) . At this point I'm about to sell this piece of shit and never deal with Hyundai again. This dealership specifically has ruined the Hyundai brand for me not sales and service wise.
DC
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David C.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2024
10
Category: Service
Great Sales Experience
Just a few moments to thank Dave Clark for his help during the purchase of our last two Hyundai's. Dave took the time to determine what we were looking for and worked with us to get an excellent closing price. Courtesy and respect are hallmarks of Dave's attitude toward the customer. We have purchased four Hyundai's from Lee Hyundai over the past years. Lee Hyundai's sales staff and service department have provided reliable vehicles and excellent service. If you are in the market for a new or used vehicle see Dave for a great purchase experience.
RS
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Riley S.
Hope Mills, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2023
10
Category: Service
Best salesman
There’s a lot I could say about the business I have done with Jermelle Caldwell but he is by far one of the best salesman I have ever worked with. Super communicative. Great understanding. Very intelligible on all of the trim levels and being a former technician. He understands the concerns that I had. Great choice Lee Hyundai and thank you for my purchase.
DO
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Derrick O.
Hope Mills, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2023
10
Category: Service
Service
Jermelle Caldwell is one of the best salesman I’ve ever had the pleasure of doing business with. He was super considerate of my needs and wants he understood my price budget, and he was doing everything in his power to ensure that I was taking care of during my purchase. I cannot thank him enough and to Lee Hyundai as well
LB
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Linda B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2023
10
Category: Service
Vehicle purchase
Melissa was an amazing sales person and got me into the perfect car!
BF
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Betsy F.
Rockingham, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2023
10
Category: Service
Excellent Car buying experience
I purchased a 2023 Santa Fe in August 2023. My salesperson Melissa went above and beyond to help with me with all my needs and wants. She was extremely knowledgeable about the vehicles and She made my car buying experience personable and fun. She made me feel like my needs were her #1 priority. I never felt pressured in any way by anyone. All my needs were meant with excellent, respectful, and friendly service. Thank you Lee Hyundai! Melissa is a keeper!
RT
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Russell T.
Sunset Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
10
Category: Service
Great car buying experience
We saw their advertised prices on line and they were considerably less than the local dealers in my area. We drove 2 hours one way and purchased a new Tucson for my wife. When went the next day to pick it up I saw a Hybrid Elantra that I had to have so we bought it also. There was no haggling, which I missed, and when I asked about the out the door price he just gave it to me on both vehicles. Josh Baxter was knowledgeable about our vehicles and was pleasant both times even though we were there for many hours. one of the sales managers, Dee Mott, followed up with us the next day as did Josh. Jean Shelly Massey called a few days later to make sure we were happy with our vehicles and our experience. I assured her we were.
AH
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Amanda H.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2023
0
Category: Service
worst customer service in Fayetteville
Made an appointment after speaking with Sharon Green and Amber Johnson, was told I could view the car but couldn’t drive because it hasn’t passed NCSI (which is understandable) drove an hour to the dealership only to be told the car I was viewing was being sent to a wholeseller. Jose Molina couldn’t form a whole sentence without stuttering over his lies. And Thaddeus Hoffman moved and acted like he didn’t care if he sold a car or not. The receptionist was to busy playing on her phone to greet anyone walking through the door, did not feel welcome or like anyone cared from the moment I set foot in this dealership. I would NEVER make a deal with this dealership. I took my business to Liberty Ford (previously Crown Ford) and was treated AMAZING. Do your self a favor and go to Liberty Ford (Hyundai’s have a mountain of problems anyways)
Ill be sure to tell everyone I know how crappy Lee Hyundai is.
CA
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Carl A.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
9
Category: Service
Sales Rep
Sales Rep Josh Barker was very helpful and knowledgeable about the vehicle that I purchase. I made sure that I get every incentive available. Thanks Josh!
SB
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Summer B.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2023
10
Category: Service
Joel is amazing!
Joel was efficient, accommodating, and so helpful when I brought my Kona in for service. I highly recommend Lee Hyundai to anyone. Their service and service advisors are awesome!
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