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LAS Truck And Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(186 Reviews)
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Our company is built on the principles of providing quality and reliable service. John handles all the automotive repairs and service. He has over 30 years automotive industry experience including GM and Ford certifications. He is also an ASE Certified Master Technician.
We work on all makes and models and pride Our company is built on the principles of providing quality and reliable service. John handles all the automotive repairs and service. He has over 30 years automotive industry experience including GM and Ford certifications. He is also an ASE Certified Master Technician.
We work on all makes and models and pride ourselves in our quality of service. We do specialize in Trucks and SUVs, gas and diesel.
We are a Massachusetts State Inspection Facility. We can inspect all non-commercial and commercial vehicles including DOT inspections and small and mid-size trailers.
Please see our contact page and contact us for all your service and repair needs. ...more

Categories
Auto Repair, Diesel Services, Repair Shop
Contact
(978) 433-0001
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
20 Lomar Park Drive Pepperell, MA 01463
Get Directions
LAS Truck And Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(186 Reviews)
Write a Review
Recent Reviews
FC
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Frank C.
Pepperell, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
2008 Super Duty Diesel
First time using LAS. Was referred to them by a mechanic that could not perform the service I needed. Oil pan on 2008 Super Duty diesel. Not a small job. They know trucks. Specifically my Ford model and year. Service was done on time and at estimated price. They go the extra step. Greasing fittings that may not have been involved in service provided. Informed me of items that will need attention soon and in future with no pressure. Brought back for a coincidental electrical issue that they quickly diagnosed and repaired. VERY impressed with their knowledge and service.
Recommended
CP
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Charles P.
Pepperell, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2021
Excellent service
Best place for service. Helpful owners and staff who explained everything and went above and beyond to return our vehicle promptly.
Recommended
CN
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Cher N.
Pepperell, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/10/2020
AWFUL
This owner John is a DISGRACE
A Supposed simple oil change turned disastrous. This joke of a mechanic damaged my 55k truck and gave 3 ridiculous stories ,which not one made sense, I told him I was taking it elsewhere to be fixed, because I dont trust him, and would give him the bill.. well he swore at me and hung up on me.. I have Never experienced anything like this in my Life. He should be Shut Down. I was in contact with BBB THEY Said they have multiple complaints on this lousy business. I only went there due to my regular go to was busy.. never Again. Now I'm stuck with paying for repairs due to his Negligence.. what a Rip OFF
Not Recommended
CN
gravatar
Cher N.
Pepperell, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/10/2020
AWFUL
This owner John is a DISGRACE
A Supposed simple oil change turned disastrous. This joke of a mechanic damaged my 55k truck and gave 3 ridiculous stories ,which not one made sense, I told him I was taking it elsewhere to be fixed, because I dont trust him, and would give him the bill.. well he swore at me and hung up on me.. I have Never experienced anything like this in my Life. He should be Shut Down. I was in contact with BBB THEY Said they have multiple complaints on this lousy business. I only went there due to my regular go to was busy.. never Again. Now I'm stuck with paying for repairs due to his Negligence.. what a Rip OFF
Not Recommended
BB
gravatar
Bud B.
Pepperell, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Five star
Great experience ...dependable repairs, with excellent customer service! Do you mean
Recommended
DC
Daniel C.
Groton, MA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2018
verified customerVerified Customer
Category: Service
Daniel said his experience with the facility was very good. The staff over there is all right. He has had no problems. He would recommend the business for service in a heartbeat.
Recommended
HW
Hayden W.
Pepperell, MA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2018
verified customerVerified Customer
Category: Service
Hayden said the staff were great and do very good work.
Recommended
TL
Thomas L.
Pepperell, MA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2018
verified customerVerified Customer
Category: Service
Thomas said the employees were polite and they provided great service. He didn't have any problems.
Recommended
MH
Michael H.
Shirley, MA
Ram
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
verified customerVerified Customer
Category: Service
Michael said the business did a good job.
Recommended
JOHN AND T. from LAS Truck And Auto responded on 04/16/2018 11:12 AM
Thank you!
RJ
Rene J.
Massachusetts
Mazda CX-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
verified customerVerified Customer
Category: Service
Rene said they are the top, number one mechanic facility.
Recommended
JOHN AND T. from LAS Truck And Auto responded on 04/16/2018 11:11 AM
Thanks Rene!  Hope to see you again soon.
AW
Ann W.
Dunstable, MA
Kia Sedona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
verified customerVerified Customer
Category: Service
Ann said the service was great. The staff was honest about the issues with the vehicle. The service was completed in a timely manner.
Recommended
JOHN AND T. from LAS Truck And Auto responded on 03/30/2018 11:14 AM
Thanks so much for your review!  It was a pleasure helping you with your vehicle.  Hope to see you soon.
RW
Ray W.
Shirley, MA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
verified customerVerified Customer
Category: Service
Ray said this business did what they were supposed to do. They fixed his vehicle quickly and the price was reasonable.
Recommended
JOHN AND T. from LAS Truck And Auto responded on 04/16/2018 11:11 AM
Thanks for your review!
KM
Kenneth M.
Pepperell, MA
GMC Savana Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2018
verified customerVerified Customer
Category: Service
Kenneth said the employees were great people to work with and they did a great job.
Recommended
JOHN AND T. from LAS Truck And Auto responded on 02/13/2018 02:24 PM
Thanks Ken!  We're glad we were able to help you out with your box truck.
DM
Dan M.
Groton, MA
Mitsubishi Eclipse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
verified customerVerified Customer
Category: Service
Dan said the service was good and employees were very nice.
Recommended
JOHN AND T. from LAS Truck And Auto responded on 02/05/2018 02:25 PM
Thanks Calvin, Dan and Trevor!  Your business is greatly appreciated!
SM
Susan M.
Dunstable, MA
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
verified customerVerified Customer
Category: Service
Susan said the staff is quick, efficient and knowledgeable.
Recommended
JOHN AND T. from LAS Truck And Auto responded on 02/05/2018 02:22 PM
Thanks Susan.  We appreciate your business.
Displaying Review 1 - 15 of 186 in total
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