Repairs were done well and on time, however staff appeared to struggle with the ability to address my husband and I equally. Really confused us as it was my vehicle and I'd taken primary dealing with the issue prior to that point. We both attempted to redirect them to me several times, but apparently "You should ask my wife" was too subtle. Appreciate the repairs being done well and on time, but won't be going back.

Shane H. from Larry H. Miller Collision Center Boise responded on 03/21/2025 06:17 AM

We appreciate you taking the time to share your feedback. It's great to hear that the repairs were completed effectively and on schedule — our team takes pride in their work. However, it sounds like there was a small communication hiccup. We aim for everyone to feel equally valued, and we're sorry to hear that wasn't the case during your visit. Your experience is important to us, and we'll make sure to address this internally. Best of luck with your vehicle, and we hope it keeps running smoothly for you!

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Larry H. Miller Collision Center Boise

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