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Lake Erie Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(779 Reviews)
87

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Founder Thom Young started professionally in the automotive repair business in 1994 working his way through the ranks at local dealers. In 2006 he set out to change the way things were done both behind the scenes and at the front counter and Lake Erie Automotive Service was born. Seeking out and hiring the best people with good attitudes Founder Thom Young started professionally in the automotive repair business in 1994 working his way through the ranks at local dealers. In 2006 he set out to change the way things were done both behind the scenes and at the front counter and Lake Erie Automotive Service was born. Seeking out and hiring the best people with good attitudes and great skills for a total of 92 years of combined automotive experience.
We install high quality parts, and we stand behind them with our trend setting 3 year/36,000 mile nationwide warranty. Our team will treat you and your vehicle with respect and courtesy every time you visit. We offer many amenities to our customers such as loaner cars, shuttle service, or pick-up and drop off if you cannot hang out. If you do decide to stick around, you can wait in our spacious and cozy waiting room and enjoy a cup of herbal tea from our complimentary snack and beverage bar which is cleaned and stocked regularly with a variety of coffee, water, soda, teas and snacks.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(440) 593-5980

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
270 W Main Rd. Conneaut, OH 44030

Affiliations

ASE
ASE - Master Certification
Lake Erie Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(779 Reviews)

JM
gravatar
john m.
Conneaut, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/01/2025
0
TOOK MY TRUCK THERE THEY LIED TO MY FACE AND ON THEPHONE THEY SAID THEY COULDN'T GET PARTS FOR MY TRUCK GOT THE PARTS AND GOT IT FIXED ALOT CHEAPEER I HATE LIARS!!!!!!!!!
LIARS, I GOT THE PARTS LOCALLY AND GOT MY TRUCK FIXED LOCALLY. I FEEEL LIKE BECAUSE THE TRUCK WAS AN 2005 FORD. I HAVE NEVER HAD ANY TROULBE FINDING PARTS ALL I SEE IS POSITIVE REWIEWS I KNOW MORE THEN A HANDFUL THAT WOULD NOT TAKE THEIR VECHICLE THERE!!!!!! LIARS END UP IN HELL!!!
Thomas Y., Owner from Lake Erie Automotive Service responded on 08/22/2025 06:27 AM

Dear John,

That’s not what was said at all. What we did say (and it’s printed right on your invoice) was that your 2005 F-150 has broken rear shackles, leaking seals everywhere, and a suspension that isn’t even secured correctly — in short, it wasn’t safe to drive. You chose to take the truck with no repairs.

Here’s just a sample of what we found:

  • Water pump, valve cover, oil pan, transmission lines, transfer case, rear main, power steering, axle seals, pinion seals, differential cover… all leaking.
  • Rear U-joint unsafe, leaf spring shackles broken, brakes shot, sway bar links loose, fan shroud literally cut in half.
  • Oh, and the serpentine belt? Dry-cracked.
We have no problem working on 20-year-old trucks — we do it every day. The issue wasn’t the age, it was the laundry list of serious problems that cost more than the truck is worth.

Calling that “lying” doesn’t make it true. We’ll stick to honesty, safety, and keeping cars on the road — not sending unsafe vehicles back out just to make a quick buck.

— Lake Erie Auto
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