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Laguna Viejo Auto Service, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,053 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Laguna Viejo Auto Service has been serving the Mission Viejo, CA since 1994. Laguna Viejo Auto Service has been serving the Mission Viejo, CA since 1994.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(949) 582-7262

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
25752 El Paseo Ste A Mission Viejo, CA 92691
Laguna Viejo Auto Service, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,053 Reviews)

CP
COLEEN P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
BEST NON DEALER REPAIR SHOP
Been a customer here for over 15 years and can’t say enough about John, Gayle, and their staff. Always professional and courteous and so helpful. My family is grateful, thank you.

ME
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MATT E.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
In and out
In and out quickly for oil service, very friendly owner and staff, pricing is really good. Diagnosis for other work done quickly as well. Will definitely be back with my old car for more work, and my wife’s car too. Thanks!

RG
RON G.
Coto De Caza, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Love this place. John and his crew really care and are efficient. Needed new battery and then they spotted other problems. They keep us SAFE. Love you guys
Love this place. John and his crew really care and so efficient. I needed a new battery and they found other problems. Got it all fixed and am safer for it. Thanks you guys. Love coming here❤️

Verified Customer
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Honest and great communication
Staff was very friendly, patient, and honest.

YH
YVETTE H.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Excellent service
Excellent service
Friendly staff
Highly recommend to friends & family

MC
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MARIO/CHERYL C.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Oil change
Gail got me in next day. Megan took care of me. I love those people. They do a great job.

Verified Customer
Ladera Ranch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Vehicle Inspection
Rarely these days do you get good customer service, full evaluation of your vehicle, fair and honest vehicle work recommendations, and a good estimated time of work completion. I recommend Laguna Viejo Auto and will continue to have my vehicles serviced at Laguna Viejo Auto

DC
DEBRA C.
Aliso Viejo, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
7
Service
They’re always courteous, friendly, and most definitely honest.

RN
RON N.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great work
Great customer service

These guys do excellent job

SB
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Sandy B.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
10
Tire Rotation
Best place to take your vehicle for honest work and good prices!

SB
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SANDY B.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Tire Rotation
Always excellent service, short wait time, and honest work.

FR
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FREDERICK R.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Quick and competent
John and Megan get things done! My repairs were finished as promised and on budget. Thanks again!

Verified Customer
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
8
So far so good
My first time here. Car problems have been fixed. Everyone was friendly and there was lots of communication.

JK
JOHN K.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Work was completed in a timely manner. Staff was courteous and pleasant.
The staff was very helpful and efficient. Work was completed in a timely manner.

PN
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PATRICIA/GLEN N.
Ladera Ranch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great work.
As usual, the work was done according to their high standards of service. When something additional was found, they call and let me know what the problem is and how much it’ll be before beginning to fix it. I really appreciate that.
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