Business Solutions
SureCritic / Auto Repair / L.D. Automotive
business image

L.D. Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,613 Reviews)
92
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

LD Automotive is a family-owned company with a genuine belief that taking care of your car can be fast, hassle-free and cost-effective. We have served thousands of satisfied customers and built a solid base of people who enjoy the convenience of fair, honest, and reliable maintenance and repairs.

We provide complete auto care services LD Automotive is a family-owned company with a genuine belief that taking care of your car can be fast, hassle-free and cost-effective. We have served thousands of satisfied customers and built a solid base of people who enjoy the convenience of fair, honest, and reliable maintenance and repairs.

We provide complete auto care services to keep your vehicle running newer, stronger, and longer. Whether your care just needs routine maintenance such as an oil change or tire rotation, is experiencing intermittent problems or has suffered a major break down, we can repair your car and keep your car in tip-top shape. ...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(469) 579-5903
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6831 Ash St Frisco, TX 75034
Get Directions
L.D. Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,613 Reviews)
Write a Review
Recent Reviews
MH
gravatar
Mauricio H.
Frisco, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2024
0
Stop and choose a different shop
They dint know what they were doing! My window was going up and down by itself and was draining my battery and change my fog light. I took in and they said it needed to be reset so I pay over $700. Few days later I heard a dragging noice and I notice they had zip tie part of the cover underneath the car and it happen again with the window going up and down.They kept the car and said it was tipm and they don’t make it nemore so basically they couldn’t help me. So took it to Marlow automotive and the found the problem the same day and fix it. It wasn’t the tipm that they were saying. Then they told me that they forgot to put the bottom part in my car and it was going to be $300 . Finally called and talk to the owner he replace the bottom part. Still lost $700 cause they dint fix it. So if u want to throw your money away go there. If not i highly recommend Marlow automative. They take pictures when checking your whole car and tell u what priority and what can wait for later. LD automotive and Jonas ( the guy at the desk ) brother y’all suck!!
CH
gravatar
Carol H.
Frisco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2024
10
Awesome !
We can't say enough good things about LD Automotive !!! From the front desk (Dana and Jonas) to the honesty and integrity. We had what was probably one of the hardest situations, but they were able to find the problem, and kept looking until they found everything !! The last place just put a "bandaid" on the problems, so that was double the expense. But we are soooooo grateful to LD Automotive and now have peace of mind that "it's fixed" !!!! Great customer service !!!
RB
gravatar
Randy B.
Carrollton, TX
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
10
Great Work Guys
My service was done with great satisfaction and without any problems or issues. Thanks for your kind and pleasant staff and their professional work ethic. Y'all are 1st class!
JV
gravatar
Jason V.
Frisco, TX
Chevrolet Malibu
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/10/2024
verified customerVerified Customer
2
Ouch.
$630 for just a simple brake job is absolutely absurd.
MB
gravatar
Michelle B.
Frisco, TX
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2024
verified customerVerified Customer
10
Solved electrical issue
My 2017 Honda CRV has been plagued with battery issues for years. The techs said I needed a different type of battery and that the standard type was not strong enough.
DJ
gravatar
Danya J.
Frisco, TX
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2024
verified customerVerified Customer
10
Friendly and Prompt
Great service, all the staff are nice and friendly, they do not try to upsell and are trustworthy and reputable.
SS
gravatar
Savannah S.
Frisco, TX
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2024
verified customerVerified Customer
10
State inspection
Great customer service, I walked in with no appointment and was immediately helped out. Will be coming back!
GB
gravatar
Gary B.
Frisco, TX
BMW 3 Series
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/29/2024
verified customerVerified Customer
5
$500 lost for canceled ordering parts
I made a mistake order parts for my BMW 325i and needed to cancel this order. I was NOT informed the order was NOT REFUNDABLE until I call LD Automotive TO CANCEL IT. Sadly I have to pay $400 penalty for my mistake. I just want Everyone to be aware of this policy BEFORE you order parts with LD Automotive. I am a veteran and a retiree.
The L D C., Owner from L.D. Automotive responded on 04/01/2024 09:16 AM

I apperuicate you time and your review, i wish BMW did not charge me a restiocking fee but they do. I lost completely on it ,my time and the job, BMW was the only one who made money. 

LD Automotive 
MH
gravatar
Mauricio H.
Mc Kinney, TX
Dodge Challenger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2024
verified customerVerified Customer
9
They make it look so easy!
They found the problem order parts and fix it. Easy , but not everyone makes it simple and easy. They did a great job had my car the next day.
GS
gravatar
Greg S.
Little Elm, TX
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2024
verified customerVerified Customer
10
Inspection
We're always well taken care of. We've going here almost 10 years. We know we can trust them. Being a lady, I can be taken advantage of when it comes to my car. No worries at LD.
Carla
JJ
gravatar
Jerry J.
Frisco, TX
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
10
Excellent as always
I have used this shop for years and they never disappoint. They only do the services that I need and don't upsell like a lot of auto repair shops. I have always found them to be honest and reasonable with their prices. They are also very accommodating about working with my schedule. I will use them as long as I live in this area!
RB
gravatar
Randy B.
Carrollton, TX
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2024
verified customerVerified Customer
10
Had upper and lower radiator hoses and oil change
Service was completed with no problems. I am very satisfied and will happily return again for my future services. Thanks again.
GB
gravatar
Gary B.
Frisco, TX
Lexus RX 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2024
verified customerVerified Customer
10
Caring LD Advisor
I brought my car to LD Automotive for an advise. It made some rattling noise. Mr. Jonas knew its cause immediately and he helped me taking care of my car, per my request, as soon as possible and on the same day. I felt so appreciative and sure thankful to Mr. Jonas.with his assessment and assistance.
DP
gravatar
Diane P.
Frisco, TX
Kia Rio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2024
verified customerVerified Customer
10
Oil Change
I was very please with the service I received with LD Automative. They were quick to get me in. The timing Was awesome. The staff was amazing, very friendly and welcoming. I would gladly go back again.
GW
gravatar
Gary W.
Plano, TX
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
verified customerVerified Customer
10
Great people, exelaint job, fair price
Great shop! Awesome service!
Businesses Near You
Two Brothers Total Car Care
-100
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(1 Review)
Allen Automotive Repair
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(517 Reviews)
Dallas European Auto
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(503 Reviews)
Flatt's Auto Repair
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(719 Reviews)
Tango Car Clinic
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(12 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.