Our household has purchased 3 new vehicles from Mike in less than 2 years. He explains the mechanics of the vehicle in a way everyone can understand. He sets up a comfortable atmosphere and there is NO pressure to purchase...we just happened to need a vehicle! We trust the Mitsubishi make with our lives.
Sam made the finance part of it easy to understand and was very helpful! Mike and Sam are our Mitsubishi family.
Mike was the first person we encountered at the dealership as he was opening up the sales floor....early bird gets the worm!
We had a fantastic experience buying our Mitsubishi Outlander from Kross Mitsubishi, thanks to Aaron Glena. He was knowledgeable, patient, and honest, making the process smooth and stress-free. Highly recommend him for anyone looking to buy a car!
We lost our 15yr old Mitsu in an accident, and started the shopping. We looked
to another Mitsu, but shopped other makes too, so went to a few dealers, but seemed none really wanted our business without a trade in. When we went to Kross, we by chance ran into Aaron who sold us the car in 2009. He went above and beyond to answer our questions and concerns, and gave us options within our budget, and offered us a good deal.
Then Sharif and Sam in finance took care of us, making financing easy. Financing stage has always been the bane of my existence, but Sam was made it effortless, and found some sweet Mitsubishi loyalty packages, giving us an incredible loan rate, which was already impressive. He got everything ready for insurance and registration, and then Sam and Aaron made delivery super easy and fun. We started off 15 years ago, but they still wanted to maintain the relationship. Thank you again Team Kross!!
The staff there were wonderful and were really willing to work with me to earn my business. I am very happy with the experience that I had at this dealership.
NE
NESTOR-JAKE E.
Edmonton, AB
Mitsubishi RVR
12/19/2024
Verified Customer
10
Great service
Went above and beyond to exceed expectations and made the purchase process very comfortable and easy
We have bought 2 vehicles from Kross, 6 years apart. And the service has done nothing but get better. Definitely recommend Aaron, he's so easy to deal with.
Aaron Glena was very helpful and answered all my questions.
He took me all through the vehicle and explained everything to me. I would rate him as excellent.
It's our second opportunity to buy a Mitsubishi, and we're not disappointed. Steph was excellent, attentive and paid attention to our requests. Sam provided a great service. We're very happy with our new vehicle.
Everyone we spoke with at KROSS Mitsubishi was knowledgeable, pleasant and extremely helpful. It was a pleasure working with Madison and Brad to get us into our new vehicle!
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Verified Customer
Sam made the finance part of it easy to understand and was very helpful! Mike and Sam are our Mitsubishi family.
Mike was the first person we encountered at the dealership as he was opening up the sales floor....early bird gets the worm!
Thanks again for all your help!