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KMS Auto Repair

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(85 Reviews)
-14
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-14
Net Promoter Score ®

Business Details

Contact
(803) 320-3193

Business Hours

Mon
8:30 AM - 7:00 PM
Tue
8:30 AM - 7:00 PM
Wed
8:30 AM - 7:00 PM
Thu
8:30 AM - 7:00 PM
Fri
8:30 AM - 7:00 PM
Sat
9:00 AM - 3:00 PM
Sun
12:00 PM - 4:00 PM
* Eastern Time (Us & Canada)
376 Hwy 9 Bypass E Lancaster, SC 29720
KMS Auto Repair's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(85 Reviews)

CC
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Chris C.
Lancaster, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2024
0
Go somewhere else
. Overpriced but they all nice people feel like I got robbed .Definitely .they didn't bleed my brakes I know for fact because my brother had to remove bleeder valves with vise grips .the valves where rusted so I guess they didn't wanna touch them .idk

CC
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Chris C.
Lancaster, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2024
0
Took my silverado for a brake chage front brakes only
Paid 200$ for front brake pad replacement. didn't bleed the brakes I know for fact because after leaving kms my brakes started going to the floor eventually they did.turned and went home next morning my brother removed the bleeder valves with vise grips

WF
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William F.
Lancaster, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/25/2023
0
Faulty car repairs
After bringing car in initially for wheel bearing troubles I now have a multitude of issues from their shabby work. I know this because after getting service from this shop I now have more problems than I had previously I wouldn’t recommend this place for car repairs to anyone

NV
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Nicole V.
Lancaster, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2022
0
Rip Offs- BEWARE
They initially advised me that I had to pay a $150 diagnostic fee before anything, although I advised them what the problem was. A mechanic phoned me a few weeks later saying the check engine light was on but they weren’t sure why. I then questioned them not knowing due to the diagnostic check that I paid for. The owners phoned me the next day stating that I never paid for a diagnostic check but only a standard which is in the paperwork I signed and that they ran a diagnostic check and found that I need a control module and that I need to come and get my car. When I attempted to explain the telephone exchange with the mechanic he advised me he’s not going to argue with me and that I need to come get my car although I wasn’t argue. They’re rude, unprofessional, and charged over $1500 to repair a car that may not be worth repairing due to the part that needs to NOW be replaced. May consider small claims court.

DY
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Dennis Y.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2022
10
Great service!
We had car trouble returning from the beach. I had to get my Jaguar towed and KMS was the only shop in the area that worked on my vehicle. Steve was great to work with and my car was repaired quickly and fir a great price! Thank you KMS. I will be returning to service my other vehicles even though your not close to my home! It will be worth the drive!

SM
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Scott M.
Kershaw, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2022
9
Water pump service
I was pleased with the quality of work that the shop did and the quick service that I received. They called me to tell me exactly what needed to be replaced and quoted me a price. I was notified when my vehicle was ready and always treated respectfully. I will give them future business and give a recommendation if asked about a good mechanic.

TB
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Tiffany B.
Shelby, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
10
Awesome service!!!
Had some car issue’s on our way to myrtle beach, Kms auto repair was the closest shop!! They went beyond my expectations!! Had my van fixed and back on the road within a couple hours!! reasonable price!! Great service!!! I would definitely recommend!!

BR
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Bonnie R.
Beaufort, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Awesome service
They truly care about their customers and go above and beyond to fix it right the first time. I will go nowhere else.
Recommended

KA
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Kelly A.
Lancaster, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/22/2019
Rip off (would not post without at least one ⭐️)
My daughter paid for alignment out of her own pocket and they never did it but of course said they did. The owner got in my daughters face when she asked him about it. What a useless man!!! Beware they will RIP anyone off!
Not Recommended

WT
Williams T.
Fort Lawn, SC
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2014
verified customerVerified Customer
Category: Service
Spoke with Tommy. He said this business did a good job.
Recommended

GN
Gary N.
Lancaster, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2014
verified customerVerified Customer
Category: Service
Gary said the service was great at the business.
Recommended

SL
Stewart L.
Lancaster, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2014
verified customerVerified Customer
Category: Service
Spoke with Laquishia. She said everything was good.
Recommended

WM
Willie M.
Lancaster, SC
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2014
verified customerVerified Customer
Category: Service
Willie said this business provided good service with no problems.
Recommended

DS
Diana S.
Lancaster, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2014
verified customerVerified Customer
Category: Service
Diana said this business ripped her off. She paid $600 for a $250 brake job, which was not done correctly the first time. The owner of this business did want to warranty his work. She had to go back five times everyday until he told her that he would not touch her vehicle again. The other issue was that a staff member told her he would install rotors free of charge if she purchased them. The owner told her that was not so and would take the cost out the employee's pay. She will be filing court papers to get her money back from them. She had to take her vehicle to another facility because her brakes were squealing so badly, where she paid $150 for the job. She would not recommend them to others for the reasons mentioned.
Not Recommended

AB
Angela B.
Lancaster, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2014
verified customerVerified Customer
Category: Service
Angela said this business was really nice and friendly. She trusts them with her vehicle.
Recommended

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