Business Solutions
SureCritic / Auto Repair / Twin Transmission
business image

Twin Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(404 Reviews)
83
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
6%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

We carry Charlotte's Longest Transmission Rebuild Warranty - 3 Years / Unlimited Miles. As Charlotte's Best Transmission Repair Shop, we stand behind our work. Our goal is to provide you with the best automotive care! Got an auto problem? We give Free Estimates. Call us at 704-821-3460, visit us online at twincharlote.com or stop by to We carry Charlotte's Longest Transmission Rebuild Warranty - 3 Years / Unlimited Miles. As Charlotte's Best Transmission Repair Shop, we stand behind our work. Our goal is to provide you with the best automotive care! Got an auto problem? We give Free Estimates. Call us at 704-821-3460, visit us online at twincharlote.com or stop by to speak with a technician! ...more

Categories
Auto Repair, Transmission Repair, Repair Shop
Contact
(704) 821-3460
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1806 W Roosevelt Blvd, Monroe, , NC 28110
Get Directions
Twin Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(404 Reviews)
Write a Review
Recent Reviews
BS
Brad S.
Monroe, NC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Brad said they did everything they said they were going to do. They are very honest and trustworthy.
Recommended
DC
Dan C.
North Carolina
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Dan said it was a whole lot cheaper than other places, he got the transmission for less than $5,000.
Recommended
RC
Rena C.
North Carolina
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Rena said they were very helpful and did the work that needed to be done.
Recommended
TL
Tito L.
North Carolina
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Tito said they did a pretty quick and a great job. It was quick, quality and awesome service.
Recommended
MM
Marc M.
Pageland, SC
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
Category: Service
Marc said they did the job well, and within the time and budget they told him. He had nothing to complain about.
Recommended
CT
gravatar
C T.
Marshville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
0
Beware
So we paid $8500 to have a new 10 speed transmission put in our 2019 Ford F150 in March 2025. Move forward to May 3 2025 and 2 hrs into our 8 hr trip to Florida the truck starts acting weird and smoking. We pull over and it's throwing transmission fluid everywhere. Try calling Twins no answer on a Sat.. find someone to tow it to a garage. They won't touch it because then it voids the warranty so we are left with getting it towed back to Monroe which cost us $805.
Drop it off and grab our our other vehicle and head back to FL for our cruise.
Pick up the truck Monday May 12 they give no paperwork because Paul wasn't there so call today to find out exactly on what went wrong and was told a faulty seal.
Beware if you get work done THEY are not responsible for a tow no matter how far you get stranded from home and if someone else fixes it your warranty is VOID.
Bad business as far as I'm concerned and will never recommend them to anyone. They should have at least offered 1/2 money since we had to bring back to them.
LW
Lee W.
North Carolina
Chrysler Aspen
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Lee said they did the repair in a timely manner and he has had no problems with it.
Recommended
CS
Crystal S.
Brackenridge, PA
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Crystal said they fixed the vehicle well, were nice, and it was pretty easy.
Recommended
KS
Karen S.
Charlotte, NC
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Karen said he did not do anything to her vehicle, he was fair in sharing what the cost may have been, he was straightforward about it and she appreciated that. She added that she also appreciated the honesty, the price was steep but they have elite service.
Recommended
RS
Ron S.
North Carolina
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Ron stated that the business delivers what they promise.
Recommended
KW
Katie W.
North Carolina
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Spoke with Quinn. He said excellent service, and they were good.
Recommended
MM
Matt M.
North Carolina
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Matt said two other people looked at his vehicle and told him it was a completely different problem. Instead of him having to pay for something that didn't need to be fixed, they were able to find out what the real problem was here and they fixed it.
Recommended
TF
Thomas F.
North Carolina
Chevrolet Tahoe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2025
verified customerVerified Customer
Category: Service
Thomas said their prices were a little high.
Recommended
SU
Steve U.
Monroe, NC
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
Category: Service
Steve said they were a straightforward, no nonsense place, it wasn't the cheapest in town but he felt most comfort having them do the repairs.
Recommended
Verified Customer
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Transmission serviced
Excellent work, good price!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.