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Kim's Auto Repair Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,602 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Kim's Auto Repair Service, LLC is your local auto shop serving the GRAND ISLAND, NE area. Give us a call for your automotive needs. Kim's Auto Repair Service, LLC is your local auto shop serving the GRAND ISLAND, NE area. Give us a call for your automotive needs.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(308) 384-1178

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2820 W Old Highway 30 Grand Island, NE 68803-5223
Kim's Auto Repair Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,602 Reviews)

EA
Eugene A.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Very good service
Been using them for years they are great and call to tell you what needs to be done would recommend you anyone
Kim M. from Kim's Auto Repair Service responded on 02/21/2025 02:06 PM

We're glad to hear you've been part of the Kim's Auto Repair Service family for years! It's our goal to keep you informed every step of the way—it's almost like having a chatty mechanic in your corner. Your recommendations mean the world to us, and we look forward to keeping your vehicle running smoothly for many more years to come!


Verified Customer
Grand Island, NE
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
07 express
Good service
Kim M. from Kim's Auto Repair Service responded on 02/20/2025 12:04 PM

We're glad you think our service is top-notch! We're always here to ensure your vehicle runs smoothly, and it sounds like we hit the mark this time. We appreciate your support and look forward to keeping your ride in great shape!


Verified Customer
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great service
Kim's got my car in in a timely manner, let me know what they found , and got my car back to me quickly. Work was done well, and all was explained to me.
Kim M. from Kim's Auto Repair Service responded on 02/18/2025 09:07 AM

We appreciate you taking the time to share your experience! It's great to hear that we got your car in and out with such efficiency. We always aim to keep our customers informed, so we're glad you found our explanations helpful. If your car needs some more TLC in the future, you know where to find us!


DK
Deb K.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
The extra nile.
I drive a vehicle that they don't make parts for anymore. Kim spent a great deal of time trying to find everything to get me back on the road again. I appreciate all the effort he and his crew went to. Thank you so much!!
Kim M. from Kim's Auto Repair Service responded on 02/17/2025 05:53 AM

We appreciate you taking the time to share your experience! It sounds like your vehicle has achieved vintage status, and we do enjoy a good challenge. Our team is always ready to dig deep for those elusive parts because every car deserves a second chance. Wishing you many miles of happy driving ahead!


Verified Customer
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
9
Never had a bad meal!
Great staff. Work gets done on time. Always satisfied.
Kim M. from Kim's Auto Repair Service responded on 02/07/2025 03:12 PM

We appreciate your support and are glad to hear that our staff has impressed you with their punctuality and dedication. It's always our goal to deliver satisfaction with every visit. We must be doing something right! If you ever need anything in the future, we're just a call away.


BP
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Brandon P.
Doniphan, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
97 cavalier
My kids car was acting up and I was lost. Kim’s said bring it in and we will look. They fixed it and next morning was acting up again it happened a couple of times and Kim’s could of just cleaned there hands of if and said we done but it died at my home and I called and they said they would have a tow truck out to get it I didn’t expect that. And they worked on it again and now it’s running again. Not everyday a shop is willing to go above and beyond like they did great job and will be returning in the future.
Kim M. from Kim's Auto Repair Service responded on 02/03/2025 06:23 AM

It's fantastic to hear about your experience with us! We're glad we could step in and keep the drama to a minimum, even offering a little tow truck assistance. Our team truly believes that going the extra mile is part of the service, and it's heartening to know that it made a difference for you. Looking forward to helping keep those wheels turning in the future!


Verified Customer
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Best Auto Repair in Grand Island
We have taken our car to Kim for many years and he does an exceptional job. Great work at reasonable prices. Have referred him to many of my friends and they would agree.
Kim M. from Kim's Auto Repair Service responded on 02/01/2025 08:23 AM

We really appreciate your loyalty over the years! It’s fantastic to hear that both you and your friends are enjoying the quality service (and prices) we strive to provide. Here’s to keeping those wheels rolling smoothly!


GA
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Greg A.
Grand Island, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2025
verified customerVerified Customer
9
Evaluated and fix undercarriage damage to my Jeep Cherokee
Very helpful. Looked at my vehicle and made a quick evaluation and fixed the issue on the spot. I was very satisfied.
Kim M. from Kim's Auto Repair Service responded on 02/01/2025 08:24 AM

It’s great to hear that you had a positive experience with us! Quick evaluations and on-the-spot fixes are our bread and butter. We strive to keep things running smoothly, just like your vehicle now! If there’s anything else we can assist you with in the future, don’t hesitate to reach out.


DK
DAVID K.
Kearney, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
As always prompt, courteous and professional service. Thank you!!!!
Kim and crew always make room for us when emergencies occur. They are quick, courteous , knowledgeable and explain everything in terms I can understand. Trust them to help make the right decisions.
Kim M. from Kim's Auto Repair Service responded on 01/29/2025 12:51 PM

We're glad to hear that our team has been there for you during those unexpected car emergencies. It sounds like we've successfully turned engine mishaps into manageable moments, which is no small feat! We're committed to keeping things clear and straightforward, so you can make informed decisions without feeling like you need a translator. Your trust means the world to us, and we'll continue to give our best for every emergency that rolls in!


TS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Oil change
Call to schedule appt, git in right away. Guys that work there are very helpful
Kim M. from Kim's Auto Repair Service responded on 01/28/2025 05:53 AM

We appreciate you taking the time to share your experience with us! It's great to hear that you were able to get right in and that our team was helpful. We strive to make your visit as smooth as possible, kind of like a well-oiled machine—because let’s face it, that’s what we’re all about! If you need any more assistance down the road, don't hesitate to reach out. Happy driving!


Verified Customer
Dannebrog, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Oil change and tire rotation
Great trustworthy service in a timely fashion!
Kim M. from Kim's Auto Repair Service responded on 01/27/2025 05:52 AM

We're glad to hear you found us trustworthy and timely! That’s what we aim for—after all, we believe maintaining your car should be as quick and painless as possible.  We're here any time you need us.


DD
Don D.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Service on our newer car to us 2017 Equinox
Perfect
Appointment was at 9 am received a call at 10:04 am was finished . Kim is a great guy and has a great team of employees.
Kim M. from Kim's Auto Repair Service responded on 01/23/2025 11:20 AM

We're glad to hear your experience was perfect! It's always nice to know that our timing isn't just precise but also accompanied by a great team spirit. Rest assured, we’ll keep our eyes on the clock and our focus on quality. If there's anything else we can do to keep your wheels turning smoothly, just let us know. Your support means a lot to us!


CG
Christina G.
Wood River, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Excellent Service
Always take note of the condition of my cars mechanical system. Bring issues to my attention immediately and let me know the cost and whether it’s critical or needs done sooner than later.
Professional and reliable service.
My care is always clean inside when done. No greasy prints on the steering wheel, dash or upholstery.
Will return again.
Kim M. from Kim's Auto Repair Service responded on 01/22/2025 01:32 PM

It's great to hear that you appreciate our attention to detail and clear communication regarding your vehicle's maintenance. We believe in treating your car like royalty, which includes keeping it clean and tidy while we work our magic. Looking forward to our next adventure with your wheels.


JO
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Jason O.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great work as always had a new alternator and battery cable installed
Alternator went out on my car and I got it to his shop and within two days he worked me in and got me up and running
Kim M. from Kim's Auto Repair Service responded on 01/20/2025 06:15 AM

We're glad to hear we could get you back on the road in no time! An alternator can be a sneaky little troublemaker, but it sounds like we caught it just in the nick of time. Drive safe and keep those wheels turning!


GC
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GAYLE C.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Great experience at KARS
If you haven’t done business with Kim at KARS you need to try him. I’ve had Kim service and repair my last 2 vehicles I’ve owned. Honest and gets repairs done in a reasonable time.
Kim M. from Kim's Auto Repair Service responded on 01/17/2025 06:48 AM

We appreciate your recommendation and are glad to hear you've had a positive experience with our service. It's always great to have loyal customers who know us for our honesty and efficiency. We're just trying to keep the wheels rolling smoothly for everyone—one vehicle at a time. We look forward to keeping your vehicles in tip-top shape for years to come!


Displaying Review 1 - 15 of 1605 in total
Service Coupons and Posts
We're thrilled to hear that our work hits the mark! 🚗✨ Good quality and fair prices are our jam! Thanks for trusting us with your rides - we promise to keep the wheels turning smoothly! #AutoRepair #KimKnowsCars
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Thank you for trusting us with your chilly car conundrum! ❄️ We're thrilled to provide respectful service and get you back on the road. No car mystery is too tough for Kim! 🚗💪 Looking forward to your next visit! #AutoRepair #RespectInService
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🚗💡 Thanks for trusting us with your truck! We love making those pesky check engine lights disappear. We're thrilled it's running better than new! Here's to smooth rides ahead! 🛣️✨ #AutoRepair #HappyVehicles
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We're blushing! 😊 Thanks for puttin' your trust in us—honesty and dependability are our middle names (well, not really, but you get the point!). We're here to keep your wheels turning smoothly! 🚗✨ #TrustworthyService #KimsAutoRepair
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Thank you for the fantastic review! We're as friendly as a puppy and as prompt as a race car 🏎️. We're here to help keep you on the road, one smile at a time! 😊 #KimsAutoRepair #CustomerLove
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We’re thrilled to hear you enjoy your visits! ?✨ Quick service and friendly faces are our specialties! Thanks for choosing Kim's Auto Repair—where we keep your wheels rolling smoothly! #AutoCare #FriendlyService
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Thanks for the love! Knowing the cost upfront is like finding a GPS for your wallet—guiding you in the right direction! ?️? We’re here to keep you informed and your car running smoothly. #AutoRepair #KimKnowsBest
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Thanks for the fantastic review! ?? We love turning car troubles into quick fixes – think of us as your roadside superheroes! ?‍♂️ Glad we could get you back on the road before sunset! #AutoRepairMagic #CustomerCare
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?✨ Honesty is the best policy! We're thrilled we could save you some cash and keep your brakes in check! Plus, our team prioritizes communication so you're always in the loop. Thanks for trusting Kim's Auto Repair! ?️? #AutoRepair #CustomerFirst
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Thank you for trusting us to keep your pickup in top shape! ?✨ We're thrilled to hear you appreciate our speedy service and quality work. Just don’t let your truck get too comfy; it can’t stay here forever! ? #KimAutoRepair #QualityService
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Thank you for the glowing review! ?✨ We pride ourselves on honest assessments and excellent service. Kim and the team always aim to keep your ride road-ready. We appreciate your trust and look forward to keeping you cool and confident! ? #KARS #AutoCare
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Thank you for the fantastic feedback! ?? We love keeping our customers in the loop—after all, communication is key! We appreciate your patience as we get the parts rolling in. Your satisfaction fuels our passion! ?✨ #KimsAutoRepair #CustomerCare
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We're revved up by your kind words! ?? Kim & the crew aim to keep you smiling while keeping your ride in top shape. Thanks for choosing us for your auto care! We're always here to help! ?? #KimsAutoRepair #BestInTheBiz
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Thanks for the high praise! ?? We love keeping your classic rides road-ready! And don’t worry, our number is as memorable as your favorite tune. ?? Keep those wheels turning! #AutoCare #KimIsTheBest
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Thanks for the fantastic review! ?? We pride ourselves on speed and stellar customer service—faster than a speeding ticket! We're thrilled you enjoyed your experience. Come back anytime for more top-notch care! ? #KimsAutoRepair #CustomerFirst
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We appreciate your thoughtful feedback! We believe everyone deserves reliable auto care without breaking the bank! ?? We’ll keep striving to make our services affordable for everyone. Thank you for sharing your thoughts! #AutoCare #CustomerAppreciation
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We’re thrilled to be your trusted pit stop for 12 years! ?? Thanks for letting us keep your van running smoothly. We're here for your ride, from oil changes to major fixes! ?? Here’s to many more miles together! #TrustYourMechanic #KimsAutoRepair
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Thanks for the awesome review! We're thrilled you loved our quick service and wallet-friendly prices! ?? We’re here to keep your vehicle running smoothly, one oil change at a time! See you soon for more car care! #AutoCare #CustomerSatisfaction
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Thank you for noticing our fair pricing! ? We aim to keep your wallet happy while your car runs smoothly. After all, surprises are best left for birthday parties, not repair bills! ?? #FairPricing #HappyCustomers
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?? Thanks for the stellar review! We're thrilled to be your go-to pit crew for all your vehicles. Your satisfaction keeps our engines running smoothly! ?✨ #CustomerAppreciation #AutoCareExperts
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? Thank you for the amazing review! We promise to keep making your cars run smoother than a jazz band on a Sunday! ?? Your recommendations mean the world to us! #AutoCare #ThankYou
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Thanks for the stellar review! We're thrilled to hear we could silence that knocking and get you back on the road in just two days. ?? Your trust means the world to us—just like a well-tuned engine! #Kim'sAutoRepair #HappyCustomer
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Big thanks for the awesome review! ?? We're always here to turn those “uh-oh” moments into “oh yeah!” in record time. Enjoy your long weekend, worry-free! ? #KimAutoRepair #BackOnTheRoad
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We’re blushing over here! ? Thanks for trusting us with your car and spreading the love to your friends and family! Your support fuels our passion for fixing problems. See you next time! ?? #AutoRepair #CustomerAppreciation
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We're thrilled to hear about your consistent good experiences! ? At Kim's Auto Repair, we can't promise a magic wand, but we do work some serious car magic! ? Thanks for choosing us—your trust means the world! ?? #CustomerAppreciation #CarCare
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Thanks for the awesome review! ?? We're thrilled to keep you on the road without missing a beat! Your time is precious, and we aim to treat it that way. We'll keep doing our best to ensure your ride runs great! ⚙️ #TimelyService #AutoRepairExcellence
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? We're thrilled to hear that! Thanks for the awesome support. Keeping your vehicle happy is our specialty! ?? #CustomerAppreciation #AutoRepair
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? Thanks for the 5-star review, Bob! We're thrilled you had a great experience with our team.⚙️ We're here to keep your wheels spinning smoothly. #AutoRepair #CustomerSatisfaction
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Thanks for the love, Mike! ? We're thrilled to hear you had an excellent experience with us. Your support means the world to us. Drive safe! ?? #CustomerAppreciation #FiveStarService
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? Thank you for the glowing review! We're delighted to hear about your positive experience with our team, especially with Luke. We'll continue to provide the best service for you! #CustomerSatisfaction #ProfessionalService
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Thanks for the kind words, Deb! ? We're thrilled that Kim provided top-notch service and guidance. We're happy to hear about your positive experience with us and Enterprise. ? #CustomerSatisfaction #AutoRepair
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Prompt and reliable service is what we aim for! ?? Thanks for the 5-star review! We're grateful for your support. We'll keep delivering top-notch service. #CustomerAppreciation #AutoRepair
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? Thanks for the kind words, Mike! We're thrilled to know you're satisfied with your new tires. Your trust means a lot to us! ? #CustomerSatisfaction #CarCare
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? Thanks for the 5-star review, Ramona! ? We're thrilled to hear that Kim's Auto Repair Service could help you with your car! We appreciate your recommendation ? #TopNotchService #CarCareExperts
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review! We're thrilled to hear you appreciated our honest and professional service. Your support means the ? to us! #CustomerAppreciation #AutoRepair
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Thanks for the love, Bob! We're so glad to have you as a long-time customer. ?? Fast and friendly service is what we're all about at KIMS Auto Repair! #CustomerAppreciation #CarCare
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We're thrilled to hear about your positive experience! ?? We take pride in our honesty, efficiency, and customer satisfaction. Thank you for your continued support and trust! #HonestAutoRepair #CustomerSatisfaction
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Thanks for the 5-star review! We're thrilled to hear that you found our team accommodating and prompt. ? We appreciate your support! #CustomerSatisfaction #AutoRepair
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Thanks for the glowing review, Vivian! We're thrilled to hear you had a great experience at Kim's Auto Repair. ? Our team always strives to provide top-notch service! #CustomerSatisfaction #AutoRepair
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Thanks for the love, Vicky! We're delighted to keep you and your vehicle in top shape. Here's to many more miles of smooth driving! ?? #CustomerSatisfaction #FiveStarService
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Thanks for the 5-star review, Debbie! ? We're glad we could get your vehicle back on track. We appreciate your support. #CustomerSatisfaction #AutoRepair
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? Thanks for the awesome review, Arthur! We're glad we could keep your 2009 Colorado cruising smoothly. It means the world to us that you trust our work. We'll keep up the good work! #HappyCustomer #KimAutoRepair
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Thanks for trusting us with your vehicle, Abby! We're thrilled to have your vote of confidence and that of your coworkers. Referrals are the greatest compliment! ??️ #CustomerAppreciation #TrustworthyService
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