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Kia of Puyallup

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(11,904 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
111 Valley Ave NE Puyallup, WA 98372

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
111 Valley Ave NE Puyallup, WA 98372

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
111 Valley Ave NE Puyallup, WA 98372
All Departments' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(11,904 Reviews)

WR
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WILLIAM R.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
9
Category: Service
Recall and maintenance
The tailgate got stuck and had to be fixed. It was the second time something like this happened. The service department fixed it quickly and at no cost to us. There was also a recall on a switch, which was done without asking. They picked us up and dropped us off as well at no cost to us. Thank you for the great service.

JW
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JENNIE W.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Category: Service
First timer
Helped save me money!

Verified Customer
Milton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Category: Service
Excellent customer service
Beth was incredibly helpful in addressing the issues with my car, a pleasure to work with. Very satisfied with the service I received .

Verified Customer
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Category: Service
Great Service
Reliable, timely and professional service

AB
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AMY B.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Category: Service
Best Service!!
I love everything about this service department. The staff is incredibly friendly and welcoming. I love the attention to detail towards my car. I have so much confidence in them that I will only take my car to this dealership for service. I also enjoy the waiting room. It has great lighting and is spacious. I really don't mind waiting for my car because I like the atmosphere and I know they are doing a detailed job. The show room is also nice and spacious. I like browsing the new cars while I wait.

JS
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JACK S.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Category: Service
best dealership ever
they are the best. I just don't under why it takes so long to get an appointment and its not even a doctors visit. walk ins are great. grzeat job

LN
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LEE N.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Category: Service
Engine replacement recall
We had a wonderful experience with Kia of Puyallup. Staff was great and very helpful. For repair work on our car we won't go anywhere else.

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Category: Service
several service items
Took my Kia in to take care of several service items. My service advisor did a great job of informing me up front of what it would cost and now long it would take. Helped me to make an informed decision on how to proceed on one of the items and saved me some money in the process.

Verified Customer
Enumclaw, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Category: Service
Quick headlight bulb installation.
I stopped in about 10am and asked if they had time to replace a headlight low beam bulb for me. Gave me good advice on replacement options on my 13-year-old Sportage. Replaced both low beams quickly and for a good price, and they washed and vacuumed my rig. Always great service.

Verified Customer
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Category: Service
Always a pleasant visit
I’ve been taking our vehicles to Kia of Puyallup for 12ish years now. I’ve only had great experiences. They are friendly, knowledgeable and most importantly, they do a quality job. Thank you

AF
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AMBROSE PHIL F.
Auburn, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2025
verified customerVerified Customer
10
Category: Service
oil change
Generally great service. Make it better? Well, some other dealer's service centers offer free cookies and bottled water. I don't know, but it might increase your price of the service so I should be careful of what I ask for, I suppose.

BD
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BRYAN D.
Buckley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Category: Service
Review
Always great.

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Category: Service
Solid service as always
Ever since my wife bought her 2018 Kia Soul from a rental car company back in early 2020, we've made sure to take care of it at Kia of Puyallup for all of the servicing. Although the car is now seven years old, it still continues to drive like it's showroom new thanks to the care from Kia of Puyallup's service team.

TG
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TROY G.
Puyallup, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/24/2025
verified customerVerified Customer
0
Category: Service
Where did their service go?
Husband called to inform what was needed. Due to safety issue they said it would take one day. Dropped off and said multiple days even after another agent corrected and said safety issue. Asked if I could possibly get loaner and said it would take months. I called next day to see if ready and they said they needed permission to obtain part (why didn't you call?) then not ready next day nor whole weekend. Contacted the following Monday and opps, they forgot to order another important part. Finally done on Tuesday. Waited in line forever and listened to a lady get a loaner car without even asking, Then they took the lady behind me out of line before me. I have a disability and ironically didn't think about taking my cane out of trunk of car becaue it was only to be one day. never again Kia! bye!

Verified Customer
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Category: Service
Great
Everyone was perfect. Thx.
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