business image

Ken Ganley Hyundai Parma

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,677 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
80
Total ReScores
4.1
ReScore Average
79
Net Promoter Score ®

Business Details

About

Ganley Hyundai of Parma is located in Parma, OH, just outside of Cleveland, OH. Our factory trained technicians can help you with routine maintenance, warranty work, and major repairs. Call us to schedule an appointment, or visit our website for more info! Ganley Hyundai of Parma is located in Parma, OH, just outside of Cleveland, OH. Our factory trained technicians can help you with routine maintenance, warranty work, and major repairs. Call us to schedule an appointment, or visit our website for more info!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(216) 749-2525

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
7115 Brookpark Road Parma, OH 44129
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,677 Reviews)

FR
gravatar
FRANK R.
Parma, OH
2020 SANTA FE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/18/2023
verified customerVerified Customer
1
Category: Service
Service went downhill
I bought 3 vehicles from this location. The main reason was the service was excellent. First , making an appointment for service was 7 weeks out. 2nd, when I arrived I was told I didn't have an appointment. They took it anyway and I waited for a call it was done. Never got the call, I called myself and was told oh yeah that is done. Just not up to the standards in the past.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.