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Franks Coach And Carriage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(302 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
97
Net Promoter Score ®

Business Details

About

Frank's Coach & Carriage provides automotive service and repair in the Broadview Heights area. Call us at 440-526-5080 to schedule an appointment. Frank's Coach & Carriage provides automotive service and repair in the Broadview Heights area. Call us at 440-526-5080 to schedule an appointment.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(440) 526-5080

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
8081 Broadview Rd Broadview Heights, OH 44147
Franks Coach And Carriage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(302 Reviews)

JB
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Joyce B.
Seven Hills, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Neighborhood Service Garage is great
I was referred to Franks Coach and Carriage by one of their longtime customers. It did not disappoint. They are very busy and I had to wait a week for an appointment so next time I’ll call sooner. Staff is friendly and professional and kept me in the loop as they assessed my needs. I believe I’ve found a business that I’ll be happy to build a relationship with.

BR
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Bob R.
Brecksville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Quick turnaround
Car had trouble starting each morning starting on Saturday. They were able to fit me in on Monday to replace battery. Excellent service as usual.

KJ
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Kendall J.
Richfield, OH
Ford E-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
E-250 Tune-up
Frank and his team were professional and have my E-250 running great. He mentioned the potential need for a universal joint review and allowed me to leave the vehicle for later pick-up. I'll be back.

JR
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Jose R.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
In and out
Great as you. In and out. This time around I got my days mixed up. They made it work. Plus they offer custom floor mats as seen by ads on social media. I would never trust the ads but I trust Franks. Got them in and it's perfect.

Verified Customer
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
We love Frank’s
I’ve been a long time customer of Frank’s and after recently getting married have now brought my wife onboard. She was very happy with the service and friendliness of the staff - they always take care of you!

LV
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Laura V.
Broadview Heights, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
I always receive excellent service from Frank's.
I know I can always rely on the service I receive from Frank.

RL
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Roger L.
Broadview Heights, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Vehicle maintenance.
Great work and very nice people!

WG
William G.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2025
verified customerVerified Customer
8
Fast and efficient
I droped my Ram 1500 off at 12:00am for oil change and brakes!
I got it back the same day all finished!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Best local mechanic yet!
They are the best local mechanic I’ve been to yet. Even though the shop is small and they have a little wait list. They are worth the wait. Very reasonable pricing and knowledgeable on all cars new and old. 10 out of 10 would recommend!

BS
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Byron S.
Broadview Heights, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Always done right
Been working on our cars for years, great service.

DB
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Dave B.
Independence, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Oil change
oil change and turn signal bulb done quickly and as scheduled. As always.

NK
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Nick K.
Seven Hills, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
They’re the best
Franks is the best around

JS
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John S.
Seven Hills, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
New brakes Oil change
Frank has serviced our cars for many years. Customer satisfaction is his #1 priority. Works hard to complete services in a timely manner. Excellent mechanic!!!

CF
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Chris F.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great place to take your vehicle
I have been going to Franks Coach and Carriage for over 15 years and always been 100 percent satisfied. Everyone there are very good people.

FL
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Frank L.
Parma Heights, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
4 family cars go through Frank’s for repairs.
I’ve been a customer of Frank’s for well over 10 years now. I trust him implicitly. What ever problems I’ve had with vehicles are taken care of quickly and efficiently. Never an upsell, does exactly what is needed/ required to get my cars back on the road.Great staff, too. Will not go anywhere else for repairs.

Displaying Review 1 - 15 of 302 in total
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