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Ken Automobile - Jamaica

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(11 Reviews)
42
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
42
Net Promoter Score ®

Business Details

Contact
(917) 284-4129

Business Hours

Mon
7:00 AM - 10:00 PM
Tue
7:00 AM - 10:00 PM
Wed
7:00 AM - 10:00 PM
Thu
7:00 AM - 10:00 PM
Fri
7:00 AM - 10:00 PM
Sat
7:00 AM - 6:00 PM
Sun
8:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
84-12 164th St Jamaica, NY 11432
Ken Automobile - Jamaica's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(11 Reviews)

EP
ESTHE P.
Fresh Meadows, NY
Mazda 3 i SV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
The mechanics are friendly service and great.
This is my first experience at this station I was helped by Dave and then by Ken the owner after explaining my car was making noise not shifting properly said they'll do a diagnosis to find the problem. I brought car to get work done next day, the work was done within 5 hours. I've been given a 1 yr warranty. So far it's been 24 hours and running well.

JC
JIMMY C.
New York, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2024
verified customerVerified Customer
0
Awful experience
The minute I walked in, they didn't seem friendly or wanting to help or explain. They changed two parts that needed changing but didn't look into the root of the problem I brought it in for. My problem exists and when I asked the main boss the same question, he dismissed it and said to come in if the problem exists. I felt that I had my money extorted.

I only came to this location because they had another location that closed that rerouted me here. The person at that branch store no longer works here as well. As I left, the employees that was helping me snapped at his boss and yelled at the customers there too including me. Very unprofessional. I was just asking questions and I wasn't doing anything more than the normal that warranted a reaction. Their prices seem higher than other shops as well. I would avoid and go elsewhere to get your car needs. Just my 0.02 as someone that went through a terrible experience. You don't need this in your day. Trust me.

KN
KEN FRIEND N.
Glen Oaks, NY
BMW X3 28i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2024
verified customerVerified Customer
10
wow great people really good knowledgeable .. the mechanic so they fix my car in one hour. Everything looks super good.
Thank you so much ken team this is the third time I went to Ken automobile Service was excellent. I just went there to fix my car signal light and washer fiuld.they are so professional the technician guy just take open and take a look at it and he explained to me what is wrong with its and fix in less tgen our..10/10. I really recommend this place.

SR
SINGH R.
Jamaica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2024
verified customerVerified Customer
10
Dave is an amazing excellent manager. He gets the work done in a timely manner. If something is not done right, he will ask u to bring your vehicle back and take charge of the issues.
Dave is an amazing person. He gets the job done.

MS
mohammed s.
Jamaica, NY
Honda Civic LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2024
verified customerVerified Customer
10
Highly professional and cheap rate
I highly recommend Ken Auto mobile for car any kind of service. They are highly professional, knowledgeable and reliable and the price is cheaper than any other stores.

FR
FRANK R.
Jamaica, NY
Nissan Maxima SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2024
verified customerVerified Customer
10
Brake light. Battery light. No AC
Brought in 2008 Maxima for battery light, brake light and no cold AC. Was helped immediately and told the car needed a new alternator as it was running on battery power alone. They ended up charging to fix the AC compressor and changing the battery in addition to the after market alternator. Came up to 2100 total cost and repaired within 4 hours. Technician was Dave.

SR
SINGH R.
Jamaica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2024
verified customerVerified Customer
10
Dave is an excellent manager
All the mechanics are helpful.
Ken A. from Ken Automobile - Jamaica responded on 06/25/2024 11:16 AM

Thank you for the 5-star review! We're glad to hear that our team of mechanics provided you with helpful service. If there's anything else we can do for you, feel free to reach out. Safe travels!

Ken A. from Ken Automobile - Jamaica responded on 07/28/2024 07:12 PM

THANK YOU!!!


LC
lall c.
Jamaica, NY
Honda CR-V LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2024
verified customerVerified Customer
10
Great Auto Shop
Very good Guys fast reliable and excellent service.
Ken A. from Ken Automobile - Jamaica responded on 06/25/2024 11:17 AM

We're thrilled to hear that you had a great experience with us! Providing fast, reliable, and excellent service is what we strive for. We appreciate your support and look forward to serving you again in the future. Drive safely!

Ken A. from Ken Automobile - Jamaica responded on 07/28/2024 07:13 PM

THANK YOU!!!


MH
mostafa h.
Jamaica, NY
Ford Mustang EcoBoost Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2024
verified customerVerified Customer
10
Best
Best
Ken A. from Ken Automobile - Jamaica responded on 06/25/2024 11:17 AM

Hey Mostafa, thank you for the awesome 5-star review! We're thrilled to hear that you had the "best" experience with us. Your support means a lot, and we're always here to provide top-notch service. We look forward to seeing you again soon!

Ken A. from Ken Automobile - Jamaica responded on 07/28/2024 07:13 PM

THANK YOU!!!


GM
GEDDIE M.
Jamaica, NY
Nissan Altima S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2024
verified customerVerified Customer
10
Fast service
The new owner is great. He’s honest and will work with you.
Ken A. from Ken Automobile - Jamaica responded on 06/25/2024 11:18 AM

We appreciate your positive feedback, Geddie! It's great to hear that you've had a good experience with our new owner. We strive to be honest and accommodating to our customers, and we're glad that it's making a difference. We look forward to seeing you again soon!


HS
HALIMA S.
Elmont, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/08/2024
verified customerVerified Customer
1
Can not fix problem
Can not fix problem

Displaying all 11 Review
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