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SureCritic / Keffer Hyundai
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Keffer Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(105 Reviews)
82
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Score Details

5 stars
82%
4 stars
10%
3 stars
3%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
46
Total ReScores™
4.9
ReScore™ Average
82
Net Promoter Score ®

Business Details

Categories
Contact
(704) 714-4700
No Business Hours Provided

Business Hours

* No Time Zone Provided
9010 E. Independence Blvd Matthews, NC 28105
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Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(105 Reviews)
Write a Review
Recent Reviews
Verified Customer
Charlotte, NC
2022 Hyundai Ioniq 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
verified customerVerified Customer
9
Category: Sales
Great experience
Bought a Hyundai for the first time ever. Great experience from start to finish.
Employees worked with
CC
CHRISTOPHER CLARK
Verified Customer
Charlotte, NC
2022 Hyundai Venue
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Category: Sales
Car Buying Experience
Great experience! Yaz was great and made the entire car buying process comfortable and easy. Highly recommend checking out Keffer Hyundai.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/02/2022
9
Category: Sales
Car buy
Great experience! Yaz was a great and made the entire car buying process comfortable. Highly recommend checking out Keffer Hyundai.
MICHAEL S C. from Keffer Hyundai responded on 03/02/2022 12:02 PM

Thank you for your feedback.  We hope you enjoy your New Venue.

Have a great day.

RB
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Robert B.
Charlotte, NC
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customerVerified Customer
10
Category: Sales
Always feel like I'm part of the family!
This is my fourth hyundai from Keffer! Every experience continues to get better! Love the new ride, and wouldn't have it without the folks at Keffer! Many Thx to Farrid for taking the time to make things work when I was in a huge rush!
AF
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Alexis F.
Concord, NC
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
10
Category: Sales
2 new cars in a year
The guys at Keffer Hyundai really hooked me up, twice in a year! They were so friendly and knowledgeable about new features and financing new vehicles. Super easy purchase and they drove my new car to my house!
Verified Customer
Charlotte, NC
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
verified customerVerified Customer
10
Category: Sales
Great buying experience with Yaz!
My salesperson Yaz was great! Helped me purchase my truck with ease. He listened to me and made the buying experience very laidback! Much appreciated!
AC
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Anthony C.
Indian Trail, NC
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customerVerified Customer
10
Category: Sales
Great dealership
I had a great buying experience at Keffer. Their staff is very knowledgeable and helpful
AG
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Alexandre G.
Waxhaw, NC
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2022
verified customerVerified Customer
10
Category: Sales
GREAT EXPERIENCE
Marcio did a great and professional job on my second purchase
KD
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Krystina D.
Charlotte, NC
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customerVerified Customer
10
Category: Sales
Great experience!
Farrid did a great job from start to finish. He made sure that I got what I wanted and was very honest through the process! This is my third car purchased from him and I’m sure it won’t be my last!
LC
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Laural C.
Charlotte, NC
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
verified customerVerified Customer
10
Category: Sales
Shelene is the best!
This was my third car with Hyundai, and Shelene made the process very enjoyable. Everyone was so nice and helpful.
KD
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Kevin D.
Matthews, NC
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
verified customerVerified Customer
10
Category: Sales
Kona 2022
Marcio is the best!
WM
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William M.
Charlotte, NC
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2021
verified customerVerified Customer
10
Category: Sales
Second Hyundai
I bought my last two cars from Marcio. Need I say more
JS
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Jeonnaire S.
Charlotte, NC
2022 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customerVerified Customer
10
Category: Sales
Great Service
I had been driving around at every car dealership and once I got to Keffer Hyundai, Trevor helped me find the perfect car in my price range and helped me get the lowest insurance before I left the car lot!
GW
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Gary W.
Charlotte, NC
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Sales
New car purchase
Very pleasant experience.
Verified Customer
Charlotte, NC
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2021
verified customerVerified Customer
10
Category: Sales
New Palisade Owner
Considering the market, and how it is these days, my husband and I were pleased with our experience at Keffer.
JC
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Jose C.
Charlotte, NC
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customerVerified Customer
10
Category: Sales
Great Customer Service
Marcio provided me the best experience possible. He was able to get me into a vehicle I always wanted and help me get on track to being able to do what I need.
Displaying Review 1 - 15 of 105 in total
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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