business image

K Pro Auto Inc

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(529 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
80
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Stanwood, WA, you’ve found us. Here at K Pro Auto Inc we work hard to earn your trust and loyalty. We know how important it is to find an auto service in Stanwood you can rely on to service your car.

Here at K Pro Auto Inc we understand what makes customer service truly outstanding. You will feel
If you’re looking for auto repair in Stanwood, WA, you’ve found us. Here at K Pro Auto Inc we work hard to earn your trust and loyalty. We know how important it is to find an auto service in Stanwood you can rely on to service your car.

Here at K Pro Auto Inc we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Stanwood offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Repair, Car Maintenance, Diesel Services
Contact
(360) 629-9527

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
27117 92nd Ave NW #1585 Stanwood, WA 98292

Affiliations

ASE
AAA - Approved Auto Repair
NAPA
K Pro Auto Inc's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(529 Reviews)

MH
Mike H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Fantastic
Absolutely fantastic work this is the second time on my truck and I'm very pleased with the results having my truck back home again. They were very thorough checking everything out only put in what was needed got the problem fixed. Highly recommend them you can't go wrong there's very few of these types of shops around anymore.
Jim K. from K Pro Auto Inc responded on 11/18/2024 09:35 AM

We're glad your truck is back home, safe and sound! Our team is always here to transform 'truck troubles' into smooth rides—no magic wands required.


BC
Brett C.
Stanwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2024
verified customerVerified Customer
9
Had some brake issues
Hey right out of the gate they were right there too help and understand what was going on with my grandsons car they got me right in and they gotten it done on time so satisfied with everything there very polite and they got my business for sure thanks again

JB
Jack B.
Camano Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
verified customerVerified Customer
Category: Service
Jack said the service was good.
Recommended
Jim K. from K Pro Auto Inc responded on 03/12/2024 07:20 AM

Hello Jack, We are thrilled to hear that you had a great experience with our service! Thank you for taking the time to share your feedback. We appreciate your support and look forward to serving you again in the future. If you have any questions or need further assistance, feel free to reach out to us. Warm regards, [Your Name] K Pro Auto Inc


LG
Leo G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2024
verified customerVerified Customer
10
Enjoyed working with them
They were so professional and helpful dealing with car shield ! Jim got the process moving for me with car shield! I have had them work on my vehicle before and they do excellent work!
Jim K. from K Pro Auto Inc responded on 03/04/2024 07:15 PM

We're thrilled to hear that our team provided you with professional and helpful service, especially with your car shield process. I'm delighted to know that I got things moving smoothly for you. We take pride in delivering excellent work and are grateful for your continued trust in our services. We look forward to the opportunity to assist you again in the future!


MG
Mike G.
Camano Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2023
verified customerVerified Customer
Category: Service
Mike said he has gone to them for years, they're informative, and they take care of the community.
Recommended

CC
Curtis C.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
Category: Service
Curtis said this business was honest and they did a good job.
Recommended
Jim K. from K Pro Auto Inc responded on 09/01/2023 07:19 AM

Curtis, Thank you for taking the time to provide feedback on your experience with our business, Curtis. We are pleased to hear that you found us to be honest and that we did a good job. Your positive review means a lot to us.
 I hope you have a great day Hoo Hoo.


BS
gravatar
Brian & Tina S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2023
verified customerVerified Customer
10
Reliable friendly and fair
If you're looking for reliable friendly dedicated customer service with a fair price KPro auto is your number one go to car mechanic in Stanwood /Camano. I can't say it enough the care and the quality that they took with my niece's car just to make a sure the car was safe and running exceptional, is beyond words! thank you very much.

SL
Sharon L.
Arlington, WA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2023
verified customerVerified Customer
Category: Service
Sharon said that they were helpful in explaining things. She stated that they didn't have to pay an arm and a leg for service. She added that she appreciated that they were very easy to talk to, and she would recommend them to anybody.
Recommended

SL
Sharon L.
Arlington, WA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2022
verified customerVerified Customer
Category: Service
Sharon said shes been to the facility before and they have very good service. The staff is great, they do wonderful work and its not overpriced.
Recommended
Jim K. from K Pro Auto Inc responded on 07/06/2022 10:01 AM

Sharon thank you for the great review, Glad you are happy it has been a plessure helping with you vehicle needs..
We give the best value for the money.. 
I hope you have a great day Hoo Hoo.


KA
Ken A.
Stanwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2022
verified customerVerified Customer
Category: Service
Ken said they have always been good to him.
Recommended
Jim K. from K Pro Auto Inc responded on 04/25/2022 08:34 AM

Thank you for the great review. Glade we were able to help. I hope you have a great day Hoo Hoo.


Verified Customer
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2022
verified customerVerified Customer
10
I'm very satisfied with K Pro.
We took my old pickup in to find out why the "Rear Antilock" light was on. They found some scary brake issues that a former mechanic had not fixed. They took care of the problem very quickly, at a reasonable price.
Jim K. from K Pro Auto Inc responded on 04/15/2022 10:26 AM

David  Thank you for the great review. I'm glad we could help you with your vehicles needs.  We do our best to point out the things we find knowing most customer cant see under their vehicle or in places we can, Than you decide wheather you want to repair it or not, { your money your choice..] 


MM
gravatar
Mike M.
Camano Island, WA
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customerVerified Customer
10
Quick, explanatory during repairs, saved me money on the stuff I could do cheaper.
I had some very unpleasant experiences with a different shop in town where during two years where
my 1988 rebuild engine truck was barely running, they had it first for a month, and the next year for three months, cost me a bundle and they never fixed it. In fact, I had to chalk my tires and take a pic to prove that for a month they told me they were working on it, they weren't. Finally decided to try K-pro fearing it might be too expensive. In a week and a half they'd solved the problems for half the price I paid to the guy who didn't fix it. Got a couple of calls during the week they trouble shooted outlining what they'd found and were working on. Even better, I needed a couple of fixes they knew I could do myself to save money so they told me that, and I did them and my truck runs LIKE NEW. Total price was less than I expected, to boot. Will use them exclusively from now on, and my understanding of "too expensive" has changed a lot. Thanks folks.

KA
Ken A.
Stanwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
verified customerVerified Customer
Category: Service
Ken said they have always been good to him.
Recommended

SW
gravatar
Steve W.
Camano Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
10
K-Pro does excellent work and they back it up
I've had work done on my 2009 Dodge Ram 3500. K-Pro does great work and they back up their work. Will continue doing business with K-Pro.
Jim K. from K Pro Auto Inc responded on 11/03/2021 04:52 PM

Thanks for the great review, Glad we can help you with your vehicle needs. Glad we were able to make every thing right & you happy.       I hope you have a great day Hoo Hoo..... 


BG
gravatar
Brandon G.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
10
Excellent Service With a Difficult Customer
Jim is a stand-up guy.

There was a misunderstanding about car service and a quote for service provided to my daughter in September 2021. Angry, I called the shop.

Jim called me back right away, within 15 minutes of my first call, even though he was not at the garage. I was upset but Jim handled my concerns professionally. He treated me with more respect than I offered him. Once he provided the whole picture, it was clear to me that the quote and service were correct and fair, and that my anger was misplaced.

Jim set a great example for how to handle customer issues, resolved my concerns, and didn't stoop to my level when I was angry. My utmost respect is owed to Jim and his staff at K Pro Auto. Thanks for being professional in the face of an angry customer.
Jim K. from K Pro Auto Inc responded on 10/19/2021 09:00 AM

Brandon Thank you for the great review. Glad we were able to sort things out. I hope you & your family have a great day ...

Service Coupons and Posts
Wow, we love hearing that! ?? Thanks for trusting us with your truck—your kind words make our tools happier! #KProAuto #CustomerLove
Learn More

? Thanks for the stellar review, Brett! We're thrilled to hear that we could help your grandson's car run smoothly. Our team is all smiles knowing we've earned your trust. ?? #CustomerSatisfaction #AutoRepair
Learn More

Hey there, Leo! ? Thank you for the awesome review! We're so glad Jim and the team could help you out. Looking forward to keeping your vehicle in top shape next time! #CustomerAppreciation #FiveStarReview
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.