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Joker Auto & Performance

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(13 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(904) 878-1744

Business Hours

Mon
9:00 AM - 5:30 PM
Tue
9:00 AM - 5:30 PM
Wed
9:00 AM - 5:30 PM
Thu
9:00 AM - 5:30 PM
Fri
9:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3604 Spring Park Rd Jacksonville, FL 32207
Joker Auto & Performance's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(13 Reviews)

AI
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Andrew I.
Jacksonville, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/08/2023
0
Pain
No possible way they aren’t writing their own reviews.
First time having a car modified.
Had coil overs installed, asked for the car to be lowered and leveled. They told me they drove it around the block so the coils would settle…. They weren’t settled, when they did settle both front fenders dented.
Brought the car back due to a loose nut on one of the front coilovers, they fixed it, but managed to lose a lug nut.
Went for an alignment at Firestone and was informed a camber plate was incorrectly installed.
Brought it back and they fixed it.
Brought back to have rear camber arms installed (benefit of the doubt) and the charged $100 more than stage 6 and jax spec quoted me.
Icing on the cake, owner said “we charge more because we are meticulous.”

Now my front passenger side feels like it has no suspension at all.

AI
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Andrew I.
Jacksonville, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/11/2023
0
I strongly regretted going here.
First time having a car modified.
Had coil overs installed, asked for the car to be lowered and leveled. They told me they drove it around the block so the coils would settle…. They weren’t settled, when they did settle both front fenders dented.
Brought the car back due to a loose nut on one of the front coilovers, they fixed it, but managed to lose a lug nut.
Went for an alignment at Firestone and was informed a camber plate was incorrectly installed.
Brought it back and they fixed it.
Brought back to have rear camber arms installed (benefit of the doubt) and they charged $100 more than stage 6 and jax spec quoted me.
Icing on the cake, the owner said “we charge more because we are meticulous.”
(date of service is approx. but over a year ago)

RS
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Rik S.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Rear Main seal R/R
My Tahoe was leaking about a qt of oil weekly. They Replaced/ Repaired the Rear Main seal. Highly recommended
Recommended

DS
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Devin S.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020
verified customerVerified Customer
Amazing place
Jared of joker auto is one of the best people to work with! Great customer service, professional in every aspect, and amazing shop! Definitely bringing everything to him from now on
Recommended

KG
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Khalil G.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
verified customerVerified Customer
Brake change on a lifted be vehicle
Friendly professional. And cute dogs
Recommended

MM
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MARC M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
verified customerVerified Customer
They do wonderful work
This place is a great place, the people go straight to work on your vehicle, Great place to bring your car
Recommended

Verified Customer
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
verified customerVerified Customer
Makes you feel right at home
I was in need of getting tires mounted on my car because my previous tires were mismatched, but I couldn't find a reputable place to get it done at without having the rims get all messed up or have a long wait time.

The guys here are very friendly and easy to start conversation with and are more than willing to help, got there exactly at closing time (please dont be like me) and they did not refuse me service.

All in all would definitely recommend.
Recommended

Verified Customer
Jacksonville, FL
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020
verified customerVerified Customer
Great work
This shop continues to impress me with the diligence of their service.
Recommended

TH
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Trevor H.
Jacksonville Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
verified customerVerified Customer
Great service
Fast service at an awesome rate.
Recommended

Verified Customer
Jacksonville, FL
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
verified customerVerified Customer
5star service
Thank you for taking care of us. Would definitely recommend to anyone.
Recommended

GC
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GINTARE C.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
verified customerVerified Customer
Awesome Service
We called, we came, they saw, they fixed it. Immediately.
Recommended

RS
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Rik S.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
verified customerVerified Customer
Great Mechanics, Quaility repairs, good value
Joker is nothing to laugh at, it's a nice shop, with a professional atmosphere. Quality diagnosis, reliable parts, reasonable rate, my car is running smoothly. Joker performed a multi-point inspection, diagnosed two different issues that were causing the engine to run roughly, after replacing the fuel pump, and knock sensor, my vehicle runs just as well as it did when it was brand new. If you are looking for a quality repair facility I highly recommend them.
Recommended

JC
John C.
Orange Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
verified customerVerified Customer
Category: Service
John said they are awesome Jared is good and he kept his word.
Recommended

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