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John's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(387 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Family owned and operated for over 37 years. Our ASE certified technicians provide high quality auto repair. Family owned and operated for over 37 years. Our ASE certified technicians provide high quality auto repair.

Categories
Auto Repair, Oil Change, Tire Sales and Repair
Contact
(413) 448-8870

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
165 Wahconah St Pittsfield, MA 01201-2671
John's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(387 Reviews)

DJ
Dana J.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Dana said they had dealt with John for a few years, who had always been great, he absolutely recommends them.
Recommended

LF
Linda F.
Pittsfield, MA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Linda said she understands that her vehicle was in rough shape. They explained that they felt her vehicle was unsafe to drive and refused to fix the issue. That was all correct information. They asked if she wanted to have an oil change and she said yes. When she came to pick up her vehicle, the cost was $320. When she asked about what that included, it was basically for the diagnosis and an oil change. She felt that was too much.
Not Recommended

JS
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JENNIFER S.
Lenox, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Excellent service
John’s is excellent! Very competent and also very nice to deal with.

Verified Customer
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Addressed my vehicle questions timely
They looked at two possible issues for me in a timely and professional manner. And also brought another issue to my attention.

GB
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GINO B.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Top Notch
Fantastic service, expert technicians and fair prices.
Highly recommended!

AA
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ART A.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Scheduled service on 2017 Toyota Tacoma
Easy scheduling of required vehicle maintenance using online site, fast and efficient service on vehicle as requested, courteous contact by office staff when work completed, etc. Thanks John, Jenn, Neal, and staff for your continued service.

Verified Customer
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Greatest people ever. Fair, honest and accurate
Always great to go there and have my work done

VB
Virgina B.
New Ashford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Virginia said he has always been fair, prompt and she has been a customer for many years.
Recommended

CC
Connie C.
Williamstown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Connie said they're personable, friendly, and they get the job done. She drops off her vehicle on the way to work and picks it up on the way home.
Recommended

AS
Andrew S.
Pittsfield, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Andrew said the technicians were very communicative. They just weren't able to find the problem. Nobody's perfect, they provided good service.
Recommended

LC
Lou C.
Massachusetts
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Lou said they did a great job.
Recommended

DB
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DEREK B.
Duanesburg, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
verified customerVerified Customer
10
Excellent Service -Repeat Customer
We drive 1 hour and 15 minutes to service our family cars here. Wonderful people, and service we can trust.

Verified Customer
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Amazing service
This place continues to amaze me with how at home I feel when I am there. They never make it seem like it’s a ‘job’ or ‘task’ when they tell me what needs to be done. Jen is so honest and comfortable to talk to and deal with… She is the ‘that person’ you always want in the front of any business .

ME
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MARK E.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Fixed my flat tire quickly and got me on my way!
Very nice, reliable, fair, and efficient staff! I will only go to John’s Automotive!

JB
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JOHN B.
Pittsfield, MA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great service
Great people to do business with everyone from the owner to the technicians were extremely helpful
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