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John's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(415 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Family owned and operated for over 37 years. Our ASE certified technicians provide high quality auto repair. Family owned and operated for over 37 years. Our ASE certified technicians provide high quality auto repair.

Categories
Auto Repair, Oil Change, Tire Sales and Repair
Contact
(413) 448-8870

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
165 Wahconah St Pittsfield, MA 01201-2671
John's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(415 Reviews)

PH
Pat H.
Lanesboro, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Pat said that everything was good and they have good communication. The prices are fair, and they go above and beyond every time she is there.
Recommended

TF
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TERESA F.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Outstanding service as always!
Never a problem with this very efficient establishment. Everyone is very kind and explains and keeps you up to date with the progress being made with repairs. Thank you!

AL
Anita L.
Massachusetts
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
Category: Service
Anita said that what she needed done got done. The prices were reasonable. She was quite happy with the service and was able to get it done.
Recommended

HT
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HENRY T.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Efficient service
Service, as always, was top notch

LJ
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LISA J.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent service
Service is above and beyond.

MM
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Mary Ellen M.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
10
We were extremely pleased with the service
We are very pleased that the technician checks over the car. We are called, the problem is explained, and we authorize it.

NA
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NANCY A.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Very knowledgeable
Polite very informative a great staff

JT
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JUDY T.
Becket, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
tire issues
Always kind, friendly and efficient. Was able to get non emergent tire issue fixed within hours

MC
Mark C.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
Category: Service
Mark said they do a great job every time.
Recommended

ME
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MARK E.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Outstanding Service
Outstanding service and a wonderful group of people!! I won’t take my cars anywhere else!

JM
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JOHN M.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
oil change
Always gets the job done. Thank you

BM
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BRIAN M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Service
Thank-you

Verified Customer
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Great people. Dependable and fair.
Been going there for years the people are absolutely wonderful, courteous, professional, and fair

PJ
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PETER J.
Lanesboro, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Automotive crisis averted
Our van was dead. Tried jumping it. All the alarms and horn went off. Couldn’t get the key out of the ignition. Had it towed to John’s, expecting the worse. They called, it was the battery. They installed a new one, checked it all out and gave us a call. It was a lot less expensive than I thought the repair would be and we have peace of mind that the vehicle is safe.
John’s is the best!

MM
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Mr./Ms. M.
Lenox, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Fleet service
John's takes care of all our trucks. We know we can trust them.
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