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Joens Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(191 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
97
Net Promoter Score ®

Business Details

About

Joens Automotive was founded in 2022 by Michael Joens. A passionate mechanic with humble beginnings. Performing a repair on his own car in 2011 while working as a pizza delivery driver, sparked a new hobby that would soon become a career. Michael spent the next 12 years gathering experience and sharpening his skills in several independent Joens Automotive was founded in 2022 by Michael Joens. A passionate mechanic with humble beginnings. Performing a repair on his own car in 2011 while working as a pizza delivery driver, sparked a new hobby that would soon become a career. Michael spent the next 12 years gathering experience and sharpening his skills in several independent repair shops and dealerships, with the dream of one day owning his own business. Where he could offer honest, high quality repairs at affordable prices.

Automotive takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair, we have the experience to get the job done right the first time. As a locally-owned shop, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We offer competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence.
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Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(540) 507-8138

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
9243 Courthouse Rd Spotsylvania, VA 22553
Joens Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(191 Reviews)

LM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Excellent find!
Mike at Joens Automotive was super, super helpful and extremely reasonable. We took a car there for a pre-purchase evaluation. He was thorough, professional, insightful… Super nice, great communicator and just all-around helpful! This was extremely beneficial for us since we are from out of the area. Great find and would definitely recommend him. If we lived closer, he would be our mechanic! Very knowledgeable about the vehicle industry. Five stars!

LD
Laurie D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Wonderful
Best ever fair pricing and very affordable and pleasant

KG
Ken G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
State inspection
Terrific turn around time. Just showed up and was quoted a wait time of approx. 1 - 1 1/2 hours. Worked was completed in approx. 20 minutes.

SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
State inspection
Went in for an inspection for the first time and loved it! Quick and he was very nice. Definitely will be back
The Team A. from Joens Automotive responded on 02/22/2025 09:33 AM

We're glad to hear your first inspection experience was a hit! Quick service and friendly faces are kind of our specialty. We appreciate you choosing us, and we’ll be here when you're ready for round two. Safe travels until then!


JB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Joens’s Automotive - Local Man Does Great
I haven’t found anything Mike can’t do! He’s reasonable, fast, thorough and above all honest! You’ll feel comfortable with him.
The Team A. from Joens Automotive responded on 02/19/2025 09:33 AM

It's fantastic to hear that Mike has made such a great impression! His skills are like a Swiss Army knife—versatile and reliable. We take pride in our honest approach, and it’s rewarding to know that you felt comfortable throughout the process. If there’s anything else Mike can tackle, you know where to find us!


HS
Hayden S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Inspection and Oil change
Got an inspection and oil change. They are always timely. Never try to upsell stuff you don’t need specially for the inspection. Only place I go.
The Team A. from Joens Automotive responded on 02/13/2025 09:33 AM

We appreciate your feedback! It sounds like you had a smooth experience with your inspection and oil change—like a well-oiled machine, if you will. It’s great to hear that we focus on what you actually need instead of trying to upsell every gadget under the sun. We look forward to continuing to keep your vehicle in tip-top shape!


AC
Aaron C.
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Inspection
Prompt and thorough inspection station close to home, I’m thankful to have a reputable Automotive Technician right here in the Spotsylvania Courthouse area that I trust.
The Team A. from Joens Automotive responded on 02/04/2025 09:32 AM

We appreciate your feedback and are glad to hear that you found our inspection station prompt and thorough. It's great to know that we're just around the corner when you need a trusted automotive technician. We’re all about keeping your wheels turning smoothly! If you ever have any questions or need assistance, don't hesitate to reach out. Safe driving!


PP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Very happy!
So happy to find an honest mechanic to work on my vehicle. Mike is very nice & will answer any questions about any work needing to be done.
The Team A. from Joens Automotive responded on 01/25/2025 09:32 AM

We appreciate your feedback and are glad to hear that you found us! Honesty is our policy, and we’re delighted that Mike has been able to assist you with your questions—he's quite the car guru. Here’s to keeping your vehicle in top shape without any mysterious side quests!


RR
Rob R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Oil change
Oil change was quick and as a courtesy Mike filled up my tires.
The Team A. from Joens Automotive responded on 01/23/2025 09:32 AM

We appreciate you taking the time to share your experience! It's great to hear that your oil change was quick and that Mike went the extra mile by filling up your tires. We like to think of those little touches as a pit stop for your car. If you ever need anything else, you know where to find us. Safe travels on the road!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Excellent Service
Very responsive, quick work, friendly and professional staff.
The Team A. from Joens Automotive responded on 01/22/2025 09:32 AM

We appreciate your feedback! It's great to hear that our team was responsive, quick, and friendly—definitely the trifecta for a smooth experience. We strive to keep the wheels turning efficiently while putting a smile on your face. We're here for all your automotive needs, so if you ever need us again, you know where to find us!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Fast and friendly service
Mike was excellent, friendly, easy to talk to, someone I could hand out with and smoke a cigar with. Quick efficient service. Highly recommend.
The Team A. from Joens Automotive responded on 01/09/2025 09:32 AM

We appreciate you taking the time to share your experience! It sounds like Mike truly made your visit enjoyable—plus, who wouldn’t want to hang out with someone over a good cigar? We're glad to hear that you found our service both quick and efficient. Your recommendation means a lot to us, and we’re here for any future car needs you may have.


KT
Kelvin t.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Safety Inspection
Michael was very professional had me in and out in a great time also helps that he has a lot of Automotive knowledge and wisdom to pass down. Highly recommend.
The Team A. from Joens Automotive responded on 01/07/2025 09:31 AM

We appreciate your feedback! It sounds like Michael really hit the nail on the head with his service. We're glad to hear you were in and out in a flash, and it’s always nice when a little automotive wisdom comes with the experience. We’re aiming to keep the wheels turning smoothly for all our customers, just like we did for you. Your recommendation means a lot to us!


LP
Lori P.
Fredericksburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Over 15 years...
This Mechanic Mike runs and repairs the vehicles coming in. I drive for a living and live hand-to-mouth. Since I found him...again, I'm not going elsewhere. Those pictures you see of "horrible" cars, most are mine?. You can't go wrong with this Mechanic!
The Team A. from Joens Automotive responded on 12/09/2024 09:31 AM

It sounds like Mike has truly earned your trust, and that's no small feat, especially when it comes to keeping those wheels turning! We appreciate your loyalty and are glad to hear that he’s been able to tame even the most "horrible" of vehicles. You know what they say, one person's clunker is another person's daily driver! Your support means the world to us, and we're all about making sure you keep hitting the road without a hitch. Keep those engines running and let us know if there's ever anything more we can do for you!


JC
Josh C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
5 stars
Mikes the man to get it done thank you
The Team A. from Joens Automotive responded on 12/08/2024 09:32 AM

We appreciate your feedback! It sounds like Mike’s got the magic touch when it comes to getting things done. We’re glad you had a great experience—looks like he’s making quite the name for himself around here. Your support means a lot!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
10
Quick and efficient
Mike continues to provide quick and efficient service. Highly recommend
The Team A. from Joens Automotive responded on 11/30/2024 09:31 AM

We're happy to hear that you've been enjoying quick and efficient service with us. Mike certainly knows how to keep the wheels turning smoothly around here! Your recommendation means a lot, and we're always here when you need us.


Displaying Review 1 - 15 of 191 in total
Service Coupons and Posts

Thank you for the fantastic review! We're thrilled we could diagnose your car faster than you can say "check engine light!" 🚗✨ Our team loves keeping you on the road with a smile. Come back anytime! #JoensAutomotive #CarCareExperts
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We're thrilled to be your go-to spot for all things automotive! 🚗✨ Mike loves keeping your cars in top shape. Thank you for trusting us with your rides! We promise to keep the engines running smooth! 🔧💪 #JoensAutomotive #CustomerAppreciation
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🚗✨ We love hearing about your experience! Mike truly knows how to keep things on track, both professionally and honestly. We're thrilled your ride was in and out in no time! Thanks for trusting Joens Automotive! 🛠️👏 #AutoCare #CustomerLove
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Thank you for the awesome review! 🌟 We're thrilled to hear Mike made your first visit a satisfying one. Good customer service? That's our secret sauce! 😄 We aim to keep you and your car happy! #JoensAutomotive #CustomerServiceGoals
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?✨ We're thrilled to hear your car is back on the road! A smooth ride is our goal, and it sounds like we hit the mark. Thanks for trusting us with your ignition coil! Ready for your next adventure? ? #JoensAutomotive #AutoCareDoneRight
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We're revved up to hear you had an excellent experience! ?? Quick and friendly service is what we aim for. Thanks for putting the pedal to the metal on this awesome review! ? #JoensAutomotive #CustomerAppreciation
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Thanks for the awesome shout-out! ?? Mike really knows how to make those manifolds feel brand new! If only fixing them could fix the weather too! ☔ #AutoMagic #JoensAutomotive
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We appreciate your kind words! ? Mike takes pride in keeping your ride running smoothly without breaking the bank. We're thrilled to be your go-to for all things automotive! Here's to many more miles together! ?✨ #JoensAutomotive #CustomerAppreciation
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We're here to decode your check engine light mysteries in no time! ?✨ Glad we could explain things in plain English—no jargon, just solid info! Thanks for trusting us with your ride! ?? #JoensAutomotive #CheckEngineChampions
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Thanks for the awesome shout-out! ?? We love keeping you rolling without skipping a beat! Timely service is our specialty—like a pit crew on race day! ?? #JoensAutomotive #TimelyService
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We're thrilled to hear you loved our 10/10 service! ?✨ Our team thrives on making your ride as smooth as possible. Can't wait to welcome you back for more automotive magic! ? #JoensAutomotive #CustomerAppreciation
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?? We're thrilled to hear you trust our mechanics! Finding a good, reasonably-priced mechanic is like finding a unicorn! ? Thank you for your kind words and for being a loyal customer! We appreciate you! ? #JoensAutomotive #TrustThePros
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?? We're thrilled to hear that our team, especially Mike, is hitting the high notes in communication and professionalism! Your vehicle’s details are our jam! Thanks for the shout-out and the recommendation! ?? #JoensAutomotive #CustomerLove
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Thanks for the kind words! We're thrilled you found our service speedy and stellar. ?✨ We can't wait to see you again for your future car needs—because your ride deserves the best! #JoensAutomotive #SpeedyService
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Thanks for the fantastic review! ? We're thrilled to be your go-to for all things auto repair! ?? Just remember, those clicking sounds are usually just your car's way of chatting! ? #JoensAutomotive #YourCarWhisperer
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Thank you for the excellent review! ?✨ We're thrilled that you enjoyed our service. We'll keep the engines running smoothly and the smiles coming! ? #JoensAutomotive #CustomerAppreciation
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Thank you for supporting Joens Automotive! ?? We love keeping your wheels turning while giving our community a boost. Your love for local makes our day! Keep those engines humming! #SupportLocal #JoensAutomotive
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Thank you for the stellar review! ? We aim to keep things smooth at Joens Automotive—just like your ride! ?? From respectful service to no hidden fees, we've got your back. Excited to help with your future vehicles! #CustomerFirst #JoensAutomotive
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We're not saying Mike is a superhero, but he does save the day one car at a time! ?✨ Thanks for recognizing his superpowers of kindness and clarity. We appreciate your kind words! #JoensAutomotive #SuperTechs
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We're thrilled to hear about your great experience at Joens Automotive! ?️ Our team loves diving right into diagnostics! And yes, we believe your hard-earned cash should work for you! ? Thanks for the 10/10 recommendation! #JoensAutomotive #AutoCare
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We're thrilled to hear you had a speedy and friendly experience at Joens Automotive! ?✨ Quick service and pleasant smiles are our specialty! Come back anytime for more automotive magic! ? #CustomerAppreciation #JoensAutomotive
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Thanks for the awesome review! ?✨ We're thrilled to hear Mike took great care of your Subaru and broke things down clearly. Honesty and efficiency are our jam! Come back anytime—you know where to find us! ? #JoensAutomotive #AutoCareDoneRight
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?? We're thrilled to hear Mike had you back on the road in no time! Honesty and speed are our top gears! Thanks for the shoutout and for recommending us! Remember, a happy car is a happy driver! ?? #JoensAutomotive #CustomerAppreciation
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We love a Saturday success story! ?✨ Thanks for trusting us with your state inspection. We're thrilled our team impressed you with their knowledge and service. We’ll keep the good vibes rolling! ? #JoensAutomotive #StateInspection
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Thanks for the kind words! We're thrilled you enjoyed our service and can't wait to see you back for round two. ?? It’s always a pleasure to keep your ride in tip-top shape! #AutoCare #SeeYouSoon
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Thanks for the 5-star review, Cliff! ? Our team is happy to hear you had a great experience with us. Your recommendation means the world to us. Let's keep your car in top shape together! #CustomerAppreciation #JoensAutomotive
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? Thanks for the 5-star review! Glad we could make car maintenance easy for you. ? We take pride in providing convenient services for our customers! #Convenience #HappyCustomers
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Hey there, Mathew! ? We're thrilled to hear that you had a great experience with us! We take pride in our team's expertise and are glad it made a positive impact. Thanks for choosing Joens Automotive! ?? #CustomerSatisfaction #TeamExpertise
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We're thrilled to hear about your positive experience, Misti! ? Our team is grateful for your kind words and we look forward to providing top-notch service for your future auto maintenance needs. #CustomerSatisfaction #AutoCare
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Hey there! ? We appreciate the love and are thrilled to have you as a satisfied customer. Your trust means the world to us! ?? #BestAutoShop #SatisfiedCustomers
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Hey there, Susan! ?? We're thrilled to have won you over with our service! Thanks for choosing the little guys - we pack a punch! ? #SmallButMighty #CustomerSatisfaction
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Thanks for the 5-star review, Barret! We're thrilled to hear that you're happy with our service. And don't worry, we'll consider adding our secret hot sauce to our next service special! ?? #CustomerAppreciation #AutoCare
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? Thanks for the ⭐⭐⭐⭐⭐ review, Henk! We're thrilled to have met your expectations and look forward to impressing you again in the future! #HappyCustomers #FiveStars
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Thanks for the stellar review! ? We're revved up about providing top-notch customer service. Your support fuels our passion for automotive excellence! #CustomerService #FiveStars
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Thanks for the stellar review, Ellecent! ? We're thrilled to have earned your trust and appreciation. We'll keep up the good work! #CustomerAppreciation #FiveStarService
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Thanks for the ⭐⭐⭐⭐⭐ review, Patrick! We're thrilled to hear you had a hassle-free experience with us. Your recommendation means a lot to us! ?? #CustomerAppreciation #AutoCare
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? Thanks for the awesome 5-star review, Rob! We love keeping your wheels spinning smoothly. ? Let's keep cruising together! #JoensAutomotive #HappyCustomers
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Thanks for the stellar review! ? We're glad we could make your visit easy and enjoyable. Mike will be thrilled to hear your feedback. We appreciate your recommendation! ? #CustomerAppreciation #JoensAutomotive
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Thanks for the 5-star review, Robert! ? We appreciate the shout-out and your support. Happy to keep you & your wheels happy! ? #CustomerAppreciation #JoensAutomotive
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Hey Scott, thanks for the fantastic feedback! ? Our team is thrilled to have earned your trust. We're here to keep your car running smoothly. ? #CustomerSatisfaction #AutoCare
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Thank you for the 5-star rating, Hunter! Keeping your wheels rolling smoothly is our mission. We're thrilled to have earned your trust. ?? #CustomerAppreciation #AutoCare
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Thanks for the 5-star review, Ron! ? We're thrilled to hear you enjoyed our great work, service, and prices. We aim to keep your car and your wallet happy! ?? #HappyCustomer #AutoCare
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Thanks for the 5-star review! ? We strive for top-notch service and are thrilled to hear about your experience. Your support means the world to us! ? #CustomerSatisfaction #AutoCare
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??‍? We're thrilled you enjoyed our service and the unexpected empanadas! ? Thanks for the 5-star review! #CustomerSatisfaction #AutoCare
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Thanks for the stellar review! ? We're thrilled to hear you had a great experience with us. Our team is dedicated to providing top-notch service within promised time frames. Your satisfaction is our priority! ?? #CustomerSatisfaction #FiveStarReview
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Thanks for the ⭐⭐⭐⭐⭐ review, Russell! ?? We're glad you appreciate our speedy service and payment options. Looking forward to seeing you again! #HappyCustomers #AutoCare
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Thanks for the shoutout, Sean! We're glad we could keep your wheels rolling. ?️ Come by anytime for more speedy service! #MotorcycleInspections #JoensAutomotive
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Thanks for the 5-star review, Melanie! ? We're thrilled to have been of service. We'll keep those wheels spinning smoothly for you! #CustomerSatisfaction #JoensAutomotive
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????? Thank you for the kind words! We're glad we could help you out with your inspection right away. We appreciate your support! #JoensAutomotive #Spotsylvania ??️
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? Thank you for the kind words! We're thrilled to hear that you appreciate our knowledgeable service and honest approach. We're here to provide the best for our customers. ??✨ #CustomerAppreciation #HonestService #JoensAutomotive #Spotsylvania
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? Thank you for the 5-star review! ? We're thrilled to hear that we could get your vehicle serviced quickly and efficiently. ?? Your satisfaction is our top priority! #CustomerAppreciation #FastService #JoensAutomotive
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? Thank you for the excellent review! We're thrilled to hear that you're happy with our service. ? #CustomerSatisfaction #AutoCare #Spotsylvania
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? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had a great experience at Joens Automotive. ? Our team works hard to provide efficient service, even on Saturdays. We appreciate your support! ? #GreatService #Efficiency #JoensAutomotive #
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Thanks for the kind words, Tommy! We're glad you had a great experience. ? #JoensAutomotive #Spotsylvania #CarCare
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Thanks for the kind words, Ben! ? We're proud to have Mike on our team to provide top-notch service. #Trustworthy #JoensAutomotive #Spotsylvania
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Thank you for the kind words, Barret! We're so glad you're happy with our service. ? We appreciate your loyalty and look forward to continuing to serve you. #JoensAutomotive #Spotsylvania #ProfessionalService #HappyCustomers
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Thanks for the kind words! ? We're glad to have been able to help you out. #JonesAutomotive #Spotsylvania ??
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Thanks for the kind words, Joey! ? We're so glad you're happy with our service. #CustomerSatisfaction #Spotsylvania #JoensAutomotive
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Thank you for the kind words, Sylvia! We're so glad to hear that you had a great experience with Mike. ? #JoensAutomotive #Spotsylvania #AutoRepair #CustomerService
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Thanks for the kind words, Rob! ? We're glad we could help get your Chevy C10 back on the road. #JoensAutomotive #Spotsylvania #ChevyC10 ?
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Thanks for the kind words, Lucky! ? We're glad Mike was able to help you out. #JoensAutomotive #Spotsylvania
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Thanks for the kind words, Hunter! ? We're proud to be a reliable and trustworthy auto shop in Spotsylvania. #JoensAutomotive #Spotsylvania
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Thanks for the kind words, Bob! ? We're so glad you had a great experience with Michael and Joens Automotive. #HappyCustomers #Spotsylvania #ACService #CustomerOriented ?
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Thanks for the great review, Curtis! ? We're glad Mike was able to help you out. #JoensAutomotive #Spotsylvania
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Thanks for the great review, Joey! ? We're so glad Mike was able to help you out. Professionalism is our top priority! #JoensAutomotive #Spotsylvania
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Thanks for the great review, Barret! We're glad you had a great experience with Mike. ? #HappyCustomer #JoensAutomotive #Spotsylvania
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