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JNR AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(73 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Traverse City, MI, you’ve found us. Here at JNR AUTO we work hard to earn your trust and loyalty. We know how important it is to find a Traverse City car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of
If you’re looking for auto repair in Traverse City, MI, you’ve found us. Here at JNR AUTO we work hard to earn your trust and loyalty. We know how important it is to find a Traverse City car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Traverse City, we are totally confident that JNR AUTO is the best option in town!
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(231) 252-3201

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
707 S Garfield Ave Ste B Traverse City, MI 49686
JNR AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(73 Reviews)

JK
JEFFREY K.
Traverse City, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Fantastic, Fast, Reliable
Fantastic, very fast, knowledgeable, and very reasonable. Willing to go the extra mile,. Beat in Traverse City if not all of Michigan!

NL
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Norman L.
Traverse City, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
10
Aways great service by JNR!
I highly recommend JNR for your car service needs

GG
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GAIL G.
Traverse City, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Car checkup
I took my car into JNR to have Jordan do an oil change and check the car over for winter driving. Jordan is honest and will tell me what needs to be done and when.

PH
PATRICIA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
9
JNR
Jordan and Alex do an amazing job, always honest and up front. Highly recommend them to anyone needing car repairs. Thanks Jordan and Alex for keeping me in wheels

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
Timely and efficient
Friendly, timely, and efficient
JORDAN N. from JNR AUTO responded on 09/08/2024 09:32 AM

We appreciate your feedback! It's great to know that our friendly service and efficiency made a positive impression. We aim to keep things running smoothly and on time—just like a well-oiled machine. Looking forward to helping you again in the future!


TC
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TAMMY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2024
verified customerVerified Customer
10
I can't say enough good things
They always go the extra mile for their customers.
JORDAN N. from JNR AUTO responded on 09/02/2024 09:31 AM

We're delighted to hear that you feel we go the extra mile! It’s like running a marathon here, but with a pit stop for customer care. Your support keeps us motivated to keep putting in the miles. Here’s to more smooth rides ahead!


PH
PATRICIA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2024
verified customerVerified Customer
10
Excellent
Jordan is always up front and honest with me. He gets my vehicle in and out fast. He is a great mechanic
JORDAN N. from JNR AUTO responded on 06/16/2024 09:32 AM

We greatly appreciate your kind words, and we're thrilled to hear that Jordan provided you with excellent service. Being honest and efficient are qualities we take pride in, and it's wonderful to know that you had a positive experience with us. Thanks for taking the time to share your feedback!


SD
SUSAN D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
10
Oil change/ Customer Service
The guys at JNR are great. Always able to get my family vehicles in on short notice with fast turn around. Always pleasant and helpful. Thank you Jordan and Alex!
JORDAN N. from JNR AUTO responded on 06/03/2024 09:32 AM

We're thrilled to hear that you've had such positive experiences with our team at JNR Auto! Providing efficient and friendly service is our top priority, and we're glad to have been able to help with your family vehicles. Jordan and Alex will be delighted to know that their efforts have made a difference. We appreciate your support and look forward to seeing you again in the future!


RW
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Rick W.
Fife Lake, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2024
10
Always excellent
Jordan and Alex are simply the best! They always get me in in a timely manner, and simply have the best rates around. I don’t know why anyone would go elsewhere!
JORDAN N. from JNR AUTO responded on 05/26/2024 09:32 AM

Hey Rick, thanks for the awesome review! We're thrilled to hear that Jordan and Alex have been taking such great care of you. We pride ourselves on offering top-notch service and competitive rates, so it's fantastic to know that we've hit the mark for you. Looking forward to your next visit!


PH
PATRICIA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2024
verified customerVerified Customer
10
Car boss
Jordan just does an incredible job with my vehicles. I recommend him to anyone who needs repairs. He is honest, does a great job and his turnover is spot on.
JORDAN N. from JNR AUTO responded on 05/10/2024 09:32 AM

We're thrilled to hear about your positive experience with Jordan. Providing honest and efficient service is always our top priority. Thank you for recommending us, and we look forward to serving you again in the future!


Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2024
verified customerVerified Customer
10
Honest and dependable mechanic goes above and beyond
My husband and I have been taking our vehicles to him for several years. F-150 and VW Jetta… He was recommended by my old boss. He truly goes above and beyond in helping us with our older vehicles and always takes the time to explain things. For example I couldn’t figure out the Tanneau cover on our newer truck and he took the time to show us how it worked. He never performs services that aren’t needed. He always gets us in quickly. I was sad when I started a new job across town and tried finding another mechanic closer to my workplace. It just wasn’t the same because having a mechanic you can trust is worth going out of your way!
JORDAN N. from JNR AUTO responded on 04/18/2024 12:43 PM

Hi there! We can't thank you enough for your trust and loyalty over the years. It's always a pleasure to help you and your husband with your vehicles, no matter what the make or model. It's great to hear that our efforts to go above and beyond have not gone unnoticed! We strive to provide excellent service, and we appreciate your recognition of that.We completely understand the importance of having a trustworthy mechanic, and we're delighted that you've found that in us. If you ever need anything in the future, don't hesitate to reach out. Take care and safe travels!


KH
KRISTINE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2023
verified customerVerified Customer
10
Above and beyond service
Jordan and Alex are awesome! They go above and beyond. Friendly fast service at a great rate!
JORDAN N. from JNR AUTO responded on 12/23/2023 09:32 AM

Thank you Kristine for your kind review! We are so glad to hear that Jordan and Alex went above and beyond for you. We strive to provide fast and friendly service at an affordable rate and we are glad this was the case for you.


CT
COLIN T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2023
verified customerVerified Customer
10
The work was done well and quickly
I have had nothing but great service from JNR Auto.
JORDAN N. from JNR AUTO responded on 12/22/2023 09:32 AM

Thank you for your continued support, Colin! We value your business and are so glad to hear that you have had great service from us. We take pride in our commitment to providing high-quality service and quality products for all our customers. We look forward to continuing to serve you for all your auto needs.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2023
verified customerVerified Customer
8
Prompt service
My car broke down and I needed it the next day. JNR Auto got me in right away and fix the issue!
JORDAN N. from JNR AUTO responded on 12/11/2023 09:32 AM

Thank you for the positive feedback! We prioritize customer satisfaction and are glad we could help you with your car troubles. We appreciate your business and hope to see you soon!


KH
KRISTINE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2023
verified customerVerified Customer
10
Awesome service
Quick, efficient service. Very reasonable price. Gladly handles last minute add-ons to requested service.
JORDAN N. from JNR AUTO responded on 12/04/2023 09:32 AM

Thank you for your business Kristine, we appreciate your positive review! We strive to provide quick, efficient, and cost-effective service to our customers – we’re glad you were satisfied!


Displaying Review 1 - 15 of 73 in total
Service Coupons and Posts
Thank you for the fantastic review! ?✨ We're thrilled to be recognized for our speedy service and dedication. Going the extra mile is our specialty (just ask our tires)!? We appreciate your support! #JNRauto #CustomerFirst
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? Thank you for trusting JNR AUTO with your ride! We're thrilled to hear Jordan kept your car winter-ready and is as honest as a good ol’ mechanic can be! ?️ Stay safe out there, and remember, we’ve got your back! #CarCare #JNRauto
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?✨ Big shoutout to our amazing team, Jordan and Alex! Your dedication to honesty and top-notch service keeps our customers rolling smoothly. Thanks for trusting us with your wheels! Keep those engines purring! ?? #JNRAuto #CarCareExperts
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We're thrilled to hear that our team goes the extra mile! ?? Making your experience smooth is what we do best. Thanks for driving by and sharing the love! ❤️ We promise to keep those wheels spinning! #JnrAuto #CustomerCare
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Thanks for the glowing review! ? We're glad you appreciate our transparent service and speedy work. We'll keep providing top-notch maintenance! #HappyCustomers #AutoCare
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Hey there, Susan! ? We love what we do and appreciate your kind words! ? We're always here for you and your family's vehicles! #CustomerSatisfaction #JNRAuto ?
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Hey there, Patricia! Thank you so much for the 5-star review! We're thrilled to hear that you're happy with our service. ? We appreciate your recommendation and your trust in us! #CustomerAppreciation #HappyCustomers
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Thanks for the kind words, Colin! ? We're so glad you had a great experience with us. #JNRAuto #TraverseCity
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Thanks for the great review, Kristine! ? We're so glad you had a great experience with us. #JNRAuto #TraverseCity #HappyCustomer ?
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Thanks for the kind words, Nate! ? We're proud to be your go-to auto shop in Traverse City. #JNRAuto #TraverseCity #AutoRepair
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Thanks for the kind words, Brian! ? We're glad you had a great experience with Jordan. ? #JNRAuto #TraverseCity #HappyCustomer
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Thanks for the kind words, Missy! ? We're glad you're happy with our service. #JNRAuto #TraverseCity
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Thanks for the great review, Kristine! We're glad to have been able to help you out and get you back on the road quickly. ? #JNRAuto #TraverseCity #AutoRepair #HappyCustomer
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Thanks for the kind words! ? Our mechanics, like Jordyn, are the best in Traverse City! #JNRAuto #TraverseCity #AutoRepair ?
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Thank you for your kind words, Tod! We're glad you were able to get your oil change taken care of quickly. ? #JNRAuto #TraverseCity
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Thanks for the kind words, Gail! ? We're so glad you appreciate our help in keeping your car running smoothly! #JNRAuto #TraverseCity
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??? #TraverseCity Great service as always! #CustomerSatisfaction #HappyCustomers
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Thanks for the great review, Patricia! We're so glad you had a great experience with us. ? #JNRAuto #TraverseCity
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Thanks for the amazing review, Amanda! ? We're so glad you had a great experience with us. We look forward to seeing you again soon for all your automotive needs! #JNRAuto #TraverseCity
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