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Jensen Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(511 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Here at Jensen Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Whitestown offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional
Here at Jensen Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Whitestown offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Whitestown, we are totally confident that Jensen Automotive is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(317) 441-4132

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
5925 Whitestown Pkwy Whitestown, IN 46075
Jensen Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(511 Reviews)

RW
Rio W.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Rio said over all there were difficulties in finding a solution, but the business handled it well and she found that exceptional.
Recommended
Alan J., Owner from Jensen Automotive responded on 07/12/2025 09:35 AM

We appreciate your recognition of our efforts to navigate the challenges that arose. It is gratifying to know that our team's commitment to finding solutions did not go unnoticed. We strive to turn obstacles into opportunities for excellence, and your feedback confirms that we are on the right path. Your support means a great deal to us, and we hope to continue providing you with exceptional service in the future.


JC
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Julie C.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
10
BMW repair
Capable, reliable, professional and efficient. Price was lower than dealership. The front desk manager was just as helpful and knowledgeable as Alan with the vehicle. Its enjoyable to help a local business grow when they're sincere about providing a quality service
Alan J., Owner from Jensen Automotive responded on 07/11/2025 09:36 AM

We appreciate your generous feedback regarding your experience with us. It is always heartening to hear such kind words about our capable and efficient team. We strive to provide professional service at a fair price, and it seems we hit the nail on the head with your visit. It's wonderful to know that both our front desk manager and Alan made a positive impression on you. Helping local businesses grow is what we are all about, and we are pleased to be among those you choose to support. Rest assured, we will continue to focus on providing the quality service you deserve—after all, we can't spell "car" without a little "care.


KB
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Kyla B.
East Chicago, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Love Them!
First time customer. I am so excited to have my car working now. The team at Jensen was quick, professional, knowable, and reasonable. II have found a new home for my car to get it's service at.

Thank you Team Jensen!!!!
Alan J., Owner from Jensen Automotive responded on 07/08/2025 09:32 AM

We are delighted to know that your first experience with us has set the bar high! It seems like our team not only resolved your car troubles swiftly but also left you feeling as though you have found a new automotive sanctuary. We must admit, it is gratifying to hear that our commitment to professionalism and efficiency made such an impact. Here's to many more successful service visits ahead—because every car deserves a little TLC!


RR
Randy R.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Randy said the technicians were very polite, they did what they said they'd do, the price was as quoted and it was a good service experience.
Recommended
Alan J., Owner from Jensen Automotive responded on 07/08/2025 09:32 AM

We appreciate your feedback and are pleased to hear that our technicians met your expectations with their polite demeanor and consistent service. It is our aim to provide both quality workmanship and transparent pricing, and it appears we succeeded in delivering that experience for you. If your vehicle ever needs a little TLC, you know where to find us—hopefully with a bit less drama than a high-speed chase in an action movie!


AG
Adrien G.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Adrian said they really helped him out and everything was done on time. He really appreciates their work.
Recommended
Alan J., Owner from Jensen Automotive responded on 07/03/2025 09:34 AM

We are pleased to hear that our team was able to assist you effectively and complete everything on time. It's always our aim to deliver quality service that meets our customers' needs. Your appreciation encourages us to keep up the good work and continue striving for excellence. If only we could get a trophy for punctuality as well!


MS
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Mike S.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Jensen Automotive - the job is done right
Jensen Automotive provides excellent service at reasonable prices. We have several vehicles that Allen repairs and he always gets the job done right. Allen was a career Army vet and his honesty and integrity shine brightly. He and his wife Heather run the shop and are a great team. Thank you, Jensen Automotive!
Alan J., Owner from Jensen Automotive responded on 06/27/2025 09:34 AM

We appreciate your positive feedback on the service you receive at Jensen Automotive. It is fantastic to hear that Allen's dedication and expertise in vehicle repair are making a noteworthy impression. As a team that values honesty and integrity, we take great pride in maintaining those principles. Allen and Heather certainly make an exceptional duo, and it is gratifying to know their efforts resonate with our valued customers. Here’s to many more smooth rides ahead!


KP
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Kimberly P.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Always Reliable
They always take good care of you and give it to you straight. They educate & make sure you understand what they are telling you about your car . No upselling or gouging. One of the few small businesses left in Whitestown from the start before the huge growth make sure to support them so they stay here!
Alan J., Owner from Jensen Automotive responded on 06/26/2025 09:34 AM

We are grateful for your recognition of our commitment to transparency and education. It is always our aim to provide thorough care without any of the upselling drivel that can make car maintenance feel like a wrestling match. Your support for small businesses in Whitestown is invaluable, and we assure you that we are here to stay, as long as customers like you continue to encourage us. After all, who doesn't enjoy a good underdog story? Thank you for being a part of ours.


CS
Cameron S.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Excellent and friendly
Excellent service Excellent work. Highly recommend.
Alan J., Owner from Jensen Automotive responded on 06/25/2025 09:33 AM

Thank you for your wonderful feedback. It is always our goal to provide excellent service and high-quality work, so it is gratifying to hear that we hit the mark. Your recommendation is truly appreciated and will help others who are navigating the vast ocean of automotive options. Should you find yourself in need of our services again, we will be ready and waiting, tools in hand, possibly with a coffee in the other.


Verified Customer
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Quick and Reliable
Alan and staff are great!! They resolved our ABS sensor problem quick and reliably!
Alan J., Owner from Jensen Automotive responded on 06/24/2025 09:34 AM

We appreciate your feedback and are pleased to hear that Alan and the team were able to tackle your ABS sensor issue with such efficiency. It’s our goal to keep things running smoothly—like a well-oiled machine, if you will. If any future automotive mysteries arise, you know where to find us!


CK
Courtney K.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great work. Great people
Great work great people love going there
Alan J., Owner from Jensen Automotive responded on 06/12/2025 09:33 AM

Your appreciation for our team and the quality of our service is genuinely valued. It is always a pleasure to provide an environment where great work meets great people. Rest assured, we will continue to do our best to keep your spirits high and your vehicles running smoothly. We look forward to your next visit—after all, why should car troubles have all the fun?


PS
Pardeeb S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Pardeeb said they fixed his vehicle properly, in a timely manner.
Recommended
Alan J., Owner from Jensen Automotive responded on 06/10/2025 09:32 AM

We appreciate your feedback regarding the prompt and effective service provided for your vehicle. It’s always a pleasure when we can send our customers back on the road, with their vehicles not just functioning, but functioning well. If your car could talk, we like to think it would be singing our praises. We look forward to assisting you with any future automotive needs.


TM
Tim M.
Fishers, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Tim said he's been using them a long time. They're very honest, and best mechanics in Indianapolis. They're a great staff and great mechanics.
Recommended
Alan J., Owner from Jensen Automotive responded on 05/21/2025 09:33 AM

We greatly appreciate your continued trust in our services over the years. It is rewarding to know that you view us as a team of honest and skilled mechanics. Our dedicated staff strives to uphold a reputation that reflects professionalism and efficiency. Your satisfaction serves as our motivation to keep doing what we do best. Here's to many more years of successful journeys on the road ahead.


RR
Randy R.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Randy said that they did what they said they were going to do. He added that they were polite and courteous.
Recommended
Alan J., Owner from Jensen Automotive responded on 05/21/2025 09:33 AM

We appreciate you taking the time to share your experience. It is always rewarding to know that we delivered on our promises while maintaining politeness and courtesy; after all, a little kindness goes a long way in the automotive world. If there is anything more we can assist you with in the future, please let us know. Safe travels on the road ahead!


SS
Samantha S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
Category: Service
Samantha said the business has great mechanics.
Recommended
Alan J., Owner from Jensen Automotive responded on 05/17/2025 09:33 AM

We appreciate your recognition of our skilled mechanics. It appears they have successfully mastered the art of turning automotive woes into triumphs. If you require any further assistance or have additional feedback, do not hesitate to reach out. Your satisfaction fuels our passion for excellence in automotive care.


MW
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Marsell W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Allen, is an exceptional Technician, he offers great service and is truly fair when it comes to pricing.
10's across the board
Alan J., Owner from Jensen Automotive responded on 05/13/2025 09:35 AM

We appreciate your glowing review and your generous rating. It sounds like your experience with us was nothing short of a perfect score, which is a high mark indeed. If there's anything specific that stood out during your visit, we would love to hear more about it. Your feedback is essential in keeping our performance at a top-notch level!

Service Coupons and Posts
Thank you for your kind words! 🚗 We believe in keeping you informed while getting you back on the road without breaking the bank! Your support means the world to us! ❤️ #JensenAutomotive #QualityService
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Thank you for the kind words! Our team loves keeping things professional—and we promise our prices are more reasonable than a squirrel trying to buy nuts! 🐿️💰 We appreciate your support! #JensenAutomotive #CustomerSatisfaction
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Thanks for the awesome review! 🌟 We're thrilled to keep your cool while showing off our integrity (and skills) at Jensen Automotive. We'll always have your back when it comes to repairs—air conditioning or otherwise! 🚗💨 #HonestMechanic #JensenAutomotive
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We're thrilled to hear you had an awesome experience! 🚗✨ A same-day fix for the granny van's power window? Now that's service with a smile! Thank you for trusting us with your ride! 💪 #JensenAutomotive #CustomerFirst
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We're thrilled to hear that we could smooth out those vibes! 🚗💨 Sometimes it takes a fresh set of eyes (and tools) to crack the case. Thanks for trusting us with your ride! Ready for a smooth journey? #JensenAutomotive #SmoothDriving
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We're on a mission to decode car mysteries, one vehicle at a time! 🔍🚗 Thanks for trusting us with your automotive enigma. Glad we could help get you back on the road! #AutoExperts #JensenAutomotive 🛠️✨
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We’re thrilled to hear that we were able to take the stress out of your oil warning light scare! ?? Quick fixes and peace of mind are our specialty. Remember, we're just a pit stop away for all your auto needs! ? #JensenAutomotive #CarCareExperts
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Thank you for your kind words! We're thrilled to be your go-to for all things automotive—like a trusty spare tire, always there when you need us! ?❤️ We appreciate your loyalty! #JensenAutomotive #TiresAndTearsOfJoy
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Thanks for the awesome review! ?✨ Our team loves making sure your ride runs smoothly—because who needs a car drama, right? ? We're here to keep things friendly and honest! #JensenAutomotive #CustomerAppreciation
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Dave, we're thrilled we could help you out! ?? Temporary fix turned road trip hero! We'll be looking forward to those donuts! ?? #CustomerAppreciation #AutoHeroes
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Hey there, Tim! ? Thanks for choosing Jensen Automotive for your safety inspection. Drive with confidence, and remember, we've got your back! ?️ #SafeAndSound #JensenAutomotive
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? Thank you for your 5-star review! We're thrilled to hear that you appreciated our quality work, affordable prices, and quick service. ?? We're grateful for your support! #CustomerSatisfaction #QualityWork #AffordablePrices #TimelyService
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