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Jensen Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(493 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Here at Jensen Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Whitestown offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional
Here at Jensen Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Whitestown offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Whitestown, we are totally confident that Jensen Automotive is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(317) 441-4132

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
5925 Whitestown Pkwy Whitestown, IN 46075
Jensen Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(493 Reviews)

JW
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Joan W.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Terrific Mechanic and Wonderful People
I really appreciate how thorough Jensen Automotive is with my car. I trust them completely and they've treated me kindly and fairly. I prefer to support small business wherever possible and I'm grateful to have a quality mechanic so close by.
Alan J., Owner from Jensen Automotive responded on 04/28/2025 09:32 AM

We are delighted to hear about your positive experience with Jensen Automotive. It’s truly rewarding to know that our thorough approach and commitment to fair treatment have fostered your trust. Supporting small businesses helps us continue our passion for providing quality service, and we are pleased to be your local mechanic. Excellent car care doesn't have to come with a super-sized price tag, after all! Your support means the world to us.


LP
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Lynn P.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Knowledgeable
Always can rely on the workmanship and knowledge of Jensen Automotive. I have had my car worked on by them since they opened. Great work and reliable. The best!!!
Alan J., Owner from Jensen Automotive responded on 04/28/2025 09:32 AM

We are genuinely appreciative of your feedback and are delighted to know that you have found our workmanship and expertise to be consistently reliable. It is always a pleasure to have dedicated customers like you since our inception. Your endorsement truly motivates us to maintain our commitment to excellence. Here’s to many more miles of dependable service!


JZ
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Jim Z.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Fantastic Mechanic
Alan and crew are my go to mechanics. Extremely proficient and knowledgeable. Highly recommend.
Alan J., Owner from Jensen Automotive responded on 04/18/2025 09:36 AM

We appreciate your high praise and are delighted to hear that Alan and our crew have become your trusted mechanics. Their expertise and efficiency are indeed qualities we value greatly. Your recommendation means the world to us. Here’s to keeping your vehicle in top-notch condition—after all, every ride deserves to be treated like royalty!


CO
Caydon O.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Caydon said the business offered great service, it was in and out. He said the employee is talented at what he does and he fully trusts his work. Caydon said the business is great to work with.
Recommended
Alan J., Owner from Jensen Automotive responded on 04/15/2025 09:33 AM

We greatly appreciate your feedback regarding your experience with our team. It is delightful to learn that our service met your expectations and that you found our employee to be both talented and trustworthy. We take pride in our efficiency, and it's always satisfying to know when our efforts resonate with our valued customers. We look forward to maintaining this standard in the future.


VT
Vishal T.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Vishal said that they did a very good job, they did it in an expected time that he thought they would.
Recommended
Alan J., Owner from Jensen Automotive responded on 04/05/2025 09:36 AM

We are pleased to hear that the quality of our work met your expectations and that we adhered to the timeline provided. It seems our team is not only skilled but also punctual, reminiscent of a well-oiled machine – minus the grease, of course! Your support is greatly appreciated.


Verified Customer
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quick and Reliable
Jenson is the place to go to service your vehicle.
Alan J., Owner from Jensen Automotive responded on 04/02/2025 09:34 AM

We sincerely appreciate your feedback and are pleased to hear that you consider us the go-to destination for vehicle services. At Jensen Automotive, we strive to keep the wheels of satisfaction turning smoothly, and it's delightful to know we've hit the mark. If your vehicle could talk, it would surely be singing our praises right alongside you. We look forward to continuing to serve you and your automotive needs.


ME
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Michael E.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Mercedes service
Very friendly, go beyond to try to solve issues, keep working until the job is done. Reasonable pricing.
Alan J., Owner from Jensen Automotive responded on 03/29/2025 09:34 AM

We appreciate your positive feedback regarding our team's dedication and friendly service. It is our priority to address all issues with diligence and ensure that every job is completed to the highest standard. Reasonable pricing is just our way of saying that we believe quality service should not come with a hefty price tag. Your support encourages us to continue striving for excellence.


JJ
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Joyce J.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Helpful, reasonably priced, and close to home
Grateful to have this privately owned business close to home for repairs on my aging Jeep. I’ve had the car in a couple of times in the last few years to have problems checked out. If they don’t find anything, they don’t make up expensive repairs. Friendly and helpful.
Alan J., Owner from Jensen Automotive responded on 03/15/2025 09:33 AM

We deeply appreciate your feedback regarding your experience with us. It is wonderful to hear that you feel secure in bringing your aging Jeep for repairs. At Jensen Automotive, we adhere to the principle that honesty is indeed the best policy, and it appears our approach has resonated with you. We take pride in our friendly and helpful team, and we are glad that they made your visits pleasant. Should your Jeep need any more attention down the road, rest assured it will be in capable hands. It sounds like you have a trusty companion in your Jeep, and it is our pleasure to help keep it on the road.


BM
Brian M.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Brian said they were nice to work with, did it in a timely manner and didn't have any issues.
Recommended
Alan J., Owner from Jensen Automotive responded on 03/14/2025 09:34 AM

We are delighted to hear that your experience was smooth sailing with us. It appears our team has mastered the art of timely service—perhaps we should consider hiring them for magic shows too! Your satisfaction is of utmost importance, and we truly appreciate your positive feedback. We look forward to continuing to provide you with excellent service in the future.


MW
Marsell W.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Marsell said they are awesome.
Recommended
Alan J., Owner from Jensen Automotive responded on 03/12/2025 09:33 AM

We appreciate your generous feedback and are pleased to hear that you found our services to be awesome. It truly is our goal to provide a level of service that leaves our customers feeling satisfied. Your kind words serve as motivation for our team to continue delivering top-notch experiences. We look forward to assisting you again in the future, where we promise to maintain our awesome reputation!


OD
Owen D.
Indiana
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Owen said they allowed him to keep his vehicle there for 2 weeks.
Recommended
Alan J., Owner from Jensen Automotive responded on 03/11/2025 09:33 AM

We appreciate your feedback regarding your recent experience with us. It seems we may have inadvertently set a record for vehicle hospitality. While we strive to accommodate our customers, we always aim for a more timely resolution. If there’s anything further we can assist you with to ensure your next visit exceeds your expectations, please do not hesitate to reach out.


RC
Randy C.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Randy said he appreciates their responsiveness. They're professional, courteous, and have great workmanship.
Recommended
Alan J., Owner from Jensen Automotive responded on 02/25/2025 09:32 AM

We sincerely appreciate your feedback regarding our responsiveness and professionalism. It is always our aim to provide courteous service and excellent workmanship, and we are pleased to hear that we hit the mark with your experience. If we could bottle up the essence of your review, we’d probably need a very large bottle! Thank you for choosing us; we look forward to continuing to serve you in the future.


BR
Bo R.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Bo said the business has always been good to him. He added they are very pleasant to do business with, the work is very good, and he is always satisfied.
Recommended
Alan J., Owner from Jensen Automotive responded on 02/08/2025 09:34 AM

We sincerely appreciate your kind words and are delighted to hear that your experiences with us have consistently met your expectations. It is always our aim to provide quality service and a pleasant atmosphere for our customers. Knowing that we have been able to achieve that for you is both gratifying and motivating. Here’s to maintaining that excellent relationship—after all, great cars deserve great care!


LP
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Lynn P.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Honest
Always reliable and honest. You can trust their advice and service. For the last seven years they have maintained my ‘04 Tahoe. Absolutely the best service around for any vehicle.
Alan J., Owner from Jensen Automotive responded on 01/30/2025 09:33 AM

We genuinely appreciate your loyalty over the past seven years. It's wonderful to hear that you find our service reliable and honest—much like a trusty old friend who's always ready to lend a helping hand. We take immense pride in maintaining your ‘04 Tahoe, and we are delighted that you consider us the best service around. If your Tahoe has any secrets, it certainly knows how to keep them well!


JL
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Julie L.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Honest, reliable, quality work - every time
I appreciate how Jensen's is thorough in their inspections yet honest and fair in disclosing what truly needing addressing. Their prices are fair yet competitive, especially for the quality work that they deliver. I feel very comfortable going to them because I know they won't try to offer me more than I really need.
Alan J., Owner from Jensen Automotive responded on 01/24/2025 09:33 AM

We appreciate your thoughtful review and are pleased to know that our thorough inspections and honest approach resonate with you. It seems we may have struck a balance between providing necessary service and being the friendly neighbor you can rely on. At Jensen Automotive, we take pride in ensuring that our customers feel comfortable and informed, without the pressure of upselling. Your trust in our work is invaluable, and we remain committed to delivering quality service that meets your needs. Thank you for sharing your experience with us.

Service Coupons and Posts
We're thrilled to hear you had an awesome experience! 🚗✨ A same-day fix for the granny van's power window? Now that's service with a smile! Thank you for trusting us with your ride! 💪 #JensenAutomotive #CustomerFirst
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We're thrilled to hear that we could smooth out those vibes! 🚗💨 Sometimes it takes a fresh set of eyes (and tools) to crack the case. Thanks for trusting us with your ride! Ready for a smooth journey? #JensenAutomotive #SmoothDriving
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We're on a mission to decode car mysteries, one vehicle at a time! 🔍🚗 Thanks for trusting us with your automotive enigma. Glad we could help get you back on the road! #AutoExperts #JensenAutomotive 🛠️✨
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We’re thrilled to hear that we were able to take the stress out of your oil warning light scare! ?? Quick fixes and peace of mind are our specialty. Remember, we're just a pit stop away for all your auto needs! ? #JensenAutomotive #CarCareExperts
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Thank you for your kind words! We're thrilled to be your go-to for all things automotive—like a trusty spare tire, always there when you need us! ?❤️ We appreciate your loyalty! #JensenAutomotive #TiresAndTearsOfJoy
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Thanks for the awesome review! ?✨ Our team loves making sure your ride runs smoothly—because who needs a car drama, right? ? We're here to keep things friendly and honest! #JensenAutomotive #CustomerAppreciation
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Dave, we're thrilled we could help you out! ?? Temporary fix turned road trip hero! We'll be looking forward to those donuts! ?? #CustomerAppreciation #AutoHeroes
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Hey there, Tim! ? Thanks for choosing Jensen Automotive for your safety inspection. Drive with confidence, and remember, we've got your back! ?️ #SafeAndSound #JensenAutomotive
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? Thank you for your 5-star review! We're thrilled to hear that you appreciated our quality work, affordable prices, and quick service. ?? We're grateful for your support! #CustomerSatisfaction #QualityWork #AffordablePrices #TimelyService
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