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Jensen Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(504 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Here at Jensen Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Whitestown offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional
Here at Jensen Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Whitestown offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Whitestown, we are totally confident that Jensen Automotive is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(317) 441-4132

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
5925 Whitestown Pkwy Whitestown, IN 46075
Jensen Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(504 Reviews)

CS
Cameron S.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Excellent and friendly
Excellent service Excellent work. Highly recommend.
Alan J., Owner from Jensen Automotive responded on 06/25/2025 09:33 AM

Thank you for your wonderful feedback. It is always our goal to provide excellent service and high-quality work, so it is gratifying to hear that we hit the mark. Your recommendation is truly appreciated and will help others who are navigating the vast ocean of automotive options. Should you find yourself in need of our services again, we will be ready and waiting, tools in hand, possibly with a coffee in the other.


Verified Customer
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Quick and Reliable
Alan and staff are great!! They resolved our ABS sensor problem quick and reliably!
Alan J., Owner from Jensen Automotive responded on 06/24/2025 09:34 AM

We appreciate your feedback and are pleased to hear that Alan and the team were able to tackle your ABS sensor issue with such efficiency. It’s our goal to keep things running smoothly—like a well-oiled machine, if you will. If any future automotive mysteries arise, you know where to find us!


CK
Courtney K.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great work. Great people
Great work great people love going there
Alan J., Owner from Jensen Automotive responded on 06/12/2025 09:33 AM

Your appreciation for our team and the quality of our service is genuinely valued. It is always a pleasure to provide an environment where great work meets great people. Rest assured, we will continue to do our best to keep your spirits high and your vehicles running smoothly. We look forward to your next visit—after all, why should car troubles have all the fun?


PS
Pardeeb S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Pardeeb said they fixed his vehicle properly, in a timely manner.
Recommended
Alan J., Owner from Jensen Automotive responded on 06/10/2025 09:32 AM

We appreciate your feedback regarding the prompt and effective service provided for your vehicle. It’s always a pleasure when we can send our customers back on the road, with their vehicles not just functioning, but functioning well. If your car could talk, we like to think it would be singing our praises. We look forward to assisting you with any future automotive needs.


RR
Randy R.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Randy said that they did what they said they were going to do. He added that they were polite and courteous.
Recommended
Alan J., Owner from Jensen Automotive responded on 05/21/2025 09:33 AM

We appreciate you taking the time to share your experience. It is always rewarding to know that we delivered on our promises while maintaining politeness and courtesy; after all, a little kindness goes a long way in the automotive world. If there is anything more we can assist you with in the future, please let us know. Safe travels on the road ahead!


TM
Tim M.
Fishers, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Tim said he's been using them a long time. They're very honest, and best mechanics in Indianapolis. They're a great staff and great mechanics.
Recommended
Alan J., Owner from Jensen Automotive responded on 05/21/2025 09:33 AM

We greatly appreciate your continued trust in our services over the years. It is rewarding to know that you view us as a team of honest and skilled mechanics. Our dedicated staff strives to uphold a reputation that reflects professionalism and efficiency. Your satisfaction serves as our motivation to keep doing what we do best. Here's to many more years of successful journeys on the road ahead.


SS
Samantha S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
Category: Service
Samantha said the business has great mechanics.
Recommended
Alan J., Owner from Jensen Automotive responded on 05/17/2025 09:33 AM

We appreciate your recognition of our skilled mechanics. It appears they have successfully mastered the art of turning automotive woes into triumphs. If you require any further assistance or have additional feedback, do not hesitate to reach out. Your satisfaction fuels our passion for excellence in automotive care.


MW
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Marsell W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Allen, is an exceptional Technician, he offers great service and is truly fair when it comes to pricing.
10's across the board
Alan J., Owner from Jensen Automotive responded on 05/13/2025 09:35 AM

We appreciate your glowing review and your generous rating. It sounds like your experience with us was nothing short of a perfect score, which is a high mark indeed. If there's anything specific that stood out during your visit, we would love to hear more about it. Your feedback is essential in keeping our performance at a top-notch level!


CP
Chad P.
Indiana
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2025
verified customerVerified Customer
Category: Service
Chad said Allen lost the key and fob, and the overnight packet that was left with the vehicle. He missed it and it had to be towed, which was an ordeal. He won't recommend them, they did good work, but it was a giant pain to get a hold of anyone. He gets it but at the same time, for 4 or 5 hours couldn't reach them to give the word to work on his vehicle that time.
Not Recommended
Alan J., Owner from Jensen Automotive responded on 05/03/2025 09:34 AM

We appreciate your feedback regarding your experience with us. It appears we inadvertently turned a repair into a scavenger hunt, which is certainly not what we aim for. We apologize for the inconvenience caused by the misplacement of your key and fob, and we fully understand how frustrating it must have been to navigate the tug-of-war in reaching our team during that time. While we are pleased to hear that the quality of our work met your expectations, we take your concerns seriously. Our goal is to ensure a seamless experience, and we are actively working to improve our communication channels to prevent such issues in the future. Your insights are invaluable in helping us refine our processes. Thank you for your understanding.


RT
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Rik T.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Quick and affordable
This place is my go to for all my auto needs!
Alan J., Owner from Jensen Automotive responded on 04/30/2025 09:33 AM

We appreciate your continued trust in us for your automotive needs. It is our mission to provide reliable service that keeps you coming back, like a good pair of tires that just won't quit. Rest assured, we will maintain our commitment to excellence so your vehicle remains in top condition.


CM
Chris M.
Indiana
BMW 750i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
Chris said timely, well informed and nice to work with.
Recommended
Alan J., Owner from Jensen Automotive responded on 05/01/2025 09:33 AM

We are delighted to hear about your positive experience with our team. Your acknowledgment of our timely responses and informative service is greatly appreciated. We are committed to ensuring that every interaction is as friendly as a well-tuned engine. If there is anything further we can assist you with, please do not hesitate to reach out. Thank you for choosing Jensen Automotive.


JW
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Joan W.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Terrific Mechanic and Wonderful People
I really appreciate how thorough Jensen Automotive is with my car. I trust them completely and they've treated me kindly and fairly. I prefer to support small business wherever possible and I'm grateful to have a quality mechanic so close by.
Alan J., Owner from Jensen Automotive responded on 04/28/2025 09:32 AM

We are delighted to hear about your positive experience with Jensen Automotive. It’s truly rewarding to know that our thorough approach and commitment to fair treatment have fostered your trust. Supporting small businesses helps us continue our passion for providing quality service, and we are pleased to be your local mechanic. Excellent car care doesn't have to come with a super-sized price tag, after all! Your support means the world to us.


LP
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Lynn P.
Zionsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Knowledgeable
Always can rely on the workmanship and knowledge of Jensen Automotive. I have had my car worked on by them since they opened. Great work and reliable. The best!!!
Alan J., Owner from Jensen Automotive responded on 04/28/2025 09:32 AM

We are genuinely appreciative of your feedback and are delighted to know that you have found our workmanship and expertise to be consistently reliable. It is always a pleasure to have dedicated customers like you since our inception. Your endorsement truly motivates us to maintain our commitment to excellence. Here’s to many more miles of dependable service!


JZ
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Jim Z.
Whitestown, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Fantastic Mechanic
Alan and crew are my go to mechanics. Extremely proficient and knowledgeable. Highly recommend.
Alan J., Owner from Jensen Automotive responded on 04/18/2025 09:36 AM

We appreciate your high praise and are delighted to hear that Alan and our crew have become your trusted mechanics. Their expertise and efficiency are indeed qualities we value greatly. Your recommendation means the world to us. Here’s to keeping your vehicle in top-notch condition—after all, every ride deserves to be treated like royalty!


CO
Caydon O.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Caydon said the business offered great service, it was in and out. He said the employee is talented at what he does and he fully trusts his work. Caydon said the business is great to work with.
Recommended
Alan J., Owner from Jensen Automotive responded on 04/15/2025 09:33 AM

We greatly appreciate your feedback regarding your experience with our team. It is delightful to learn that our service met your expectations and that you found our employee to be both talented and trustworthy. We take pride in our efficiency, and it's always satisfying to know when our efforts resonate with our valued customers. We look forward to maintaining this standard in the future.

Service Coupons and Posts
Thank you for the kind words! Our team loves keeping things professional—and we promise our prices are more reasonable than a squirrel trying to buy nuts! 🐿️💰 We appreciate your support! #JensenAutomotive #CustomerSatisfaction
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Thanks for the awesome review! 🌟 We're thrilled to keep your cool while showing off our integrity (and skills) at Jensen Automotive. We'll always have your back when it comes to repairs—air conditioning or otherwise! 🚗💨 #HonestMechanic #JensenAutomotive
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We're thrilled to hear you had an awesome experience! 🚗✨ A same-day fix for the granny van's power window? Now that's service with a smile! Thank you for trusting us with your ride! 💪 #JensenAutomotive #CustomerFirst
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We're thrilled to hear that we could smooth out those vibes! 🚗💨 Sometimes it takes a fresh set of eyes (and tools) to crack the case. Thanks for trusting us with your ride! Ready for a smooth journey? #JensenAutomotive #SmoothDriving
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We're on a mission to decode car mysteries, one vehicle at a time! 🔍🚗 Thanks for trusting us with your automotive enigma. Glad we could help get you back on the road! #AutoExperts #JensenAutomotive 🛠️✨
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We’re thrilled to hear that we were able to take the stress out of your oil warning light scare! ?? Quick fixes and peace of mind are our specialty. Remember, we're just a pit stop away for all your auto needs! ? #JensenAutomotive #CarCareExperts
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Thank you for your kind words! We're thrilled to be your go-to for all things automotive—like a trusty spare tire, always there when you need us! ?❤️ We appreciate your loyalty! #JensenAutomotive #TiresAndTearsOfJoy
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Thanks for the awesome review! ?✨ Our team loves making sure your ride runs smoothly—because who needs a car drama, right? ? We're here to keep things friendly and honest! #JensenAutomotive #CustomerAppreciation
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Dave, we're thrilled we could help you out! ?? Temporary fix turned road trip hero! We'll be looking forward to those donuts! ?? #CustomerAppreciation #AutoHeroes
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Hey there, Tim! ? Thanks for choosing Jensen Automotive for your safety inspection. Drive with confidence, and remember, we've got your back! ?️ #SafeAndSound #JensenAutomotive
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? Thank you for your 5-star review! We're thrilled to hear that you appreciated our quality work, affordable prices, and quick service. ?? We're grateful for your support! #CustomerSatisfaction #QualityWork #AffordablePrices #TimelyService
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