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Jay's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,442 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

At Jay’s Automotive, we are a full service automotive repair center that specializes in providing quality services. We employ highly skilled technicians and offer comprehensive knowledge and experience at fair and competitive prices. We work on most Gas, Diesel, Domestic and Foreign vehicles including Chevy, Ford, Dodge, Honda, Toyota, At Jay’s Automotive, we are a full service automotive repair center that specializes in providing quality services. We employ highly skilled technicians and offer comprehensive knowledge and experience at fair and competitive prices. We work on most Gas, Diesel, Domestic and Foreign vehicles including Chevy, Ford, Dodge, Honda, Toyota, Nissan, Kia, Hyundai, Subaru, Saturn, Cadillac and more. Our services include, but not limited to oil changes, brakes, flushes, transmissions, engines, air conditioning, alignments, tires. We are also fleet repair and emergency vehicle specialists. ...more

Categories
Alignment, Auto Maintenance, Tire Sales and Repair
Contact
(970) 454-3602

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
105 7th Street Eaton, CO 80615
Jay's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,442 Reviews)

KR
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KEITH R.
Eaton, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2025
verified customerVerified Customer
8
As usual, great service
As Always: costly. As always: value.

LC
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LOWELL C.
Eaton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
oil change
We took our charger in for an oil change. we also had a rubbing noise toward the rear passenger tire. We ask them to check out the under side when it was on the lift. They found and repaired what it was and did not charge for the extra time. They always are willing to help with issues of any kind!

JB
JIM B.
Eaton, CO
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Professional team
They diagnosed
The problem with my truck and fixed it right away. A little expensive, but nice to have quality mechanics.
Amy W. from Jay's Automotive responded on 06/17/2025 09:39 AM

We're glad to hear we hit the nail on the head with your truck! It's always a relief to get things sorted quickly, even if it means dipping into the piggy bank a bit. Quality mechanics are like gold in this business, and we're proud to have them on our team! 🚗💰 If your truck starts behaving like it’s auditioning for a car commercial again, you know where to find us! #QualityService #TruckWhisperers


LD
LINDA D.
Eaton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
7
Oil change
Good service.
Amy W. from Jay's Automotive responded on 06/16/2025 09:41 AM

We appreciate you taking a moment to share your experience with us! It’s great to know that our service hit the right note. 🚗✨ We’re always here to keep you rolling smoothly! #CustomerSatisfaction #JayAutomotive


GT
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GWEN T.
Eaton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
9
Pleasant to work with
We had our car evaluated for an engine noise. Jason called us the next morning with a detailed estimate. Unfortunately, it was much higher than we anticipated. We were able to find a near identical repair elsewhere for roughly 45% less, so we picked up our car later that day. During the process I was treated with genuine respect and kindness, which was impressive since we chose to have this repair done elsewhere. To me, this spoke volumes of their integrity.
We recently had them fix a flat tire in another vehicle and were completely satisfied with the service and cost.
Amy W. from Jay's Automotive responded on 06/09/2025 09:40 AM

Thank you for sharing your experience! It's great to hear that you had a positive outcome with your flat tire repair. If only changing tires came with a side of pizza, right? 🍕 While we’re sorry to hear about the engine evaluation not fitting the budget this time, we appreciate your understanding and kind words about our team. Integrity is our middle name (well, not literally, but you get the gist!). If you ever need a second opinion or some friendly advice, you know where to find us. 🚗💨 #AlwaysHereToHelp #IntegrityInService


Verified Customer
Eaton, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/03/2025
verified customerVerified Customer
0
Way overpriced
Took my car in to have an estimate on having some work done, and they continue to add, “oh you need to have this replaced.” They ordered parts then when they started the work, they found something else that said need to be replaced at that point in time I just said quit. My estimate started at $3500 at one point it was over $6000. I finally said never mind. I’ll take care of it or my daughter will sell the car. I ended up doing the work myself which I’m perfectly capable of. I was just trying to save some time. I think I spent less than $1200 on all the things that they were going to charge me for.
Amy W. from Jay's Automotive responded on 06/03/2025 03:19 PM

We appreciate you taking the time to share your experience.  We always try to quote the entire repair as we initially did on your daughter's car but unfortunately as the repair was started we realized there was a major subframe issue and we couldn't, in good conscience, move forward with the initial estimate.  A revised quote was provided to rectify the safety the safety issue, fix the steering rack and repair the leaking radiator.  We are glad you were able to do the work yourself and were able to fix the major safety issue.   

 We're sorry to hear that you felt overwhelmed by the ever-growing estimate. It seems we missed the mark on communication there, and we genuinely regret any inconvenience that caused. It’s impressive that you managed to take matters into your own hands! If you ever find yourself back with us, we promise to keep the surprises to a minimum and the transparency to a maximum. Wishing you the best with the car repairs—may your DIY skills always shine! 🔧✨ #CustomerFeedback #AutoAdventures

The Team at Jay's Automotive

WF
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WADE F.
Ault, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Always quick to get us in!!
The crew at Jay's Automotive is the best around!
Amy W. from Jay's Automotive responded on 06/02/2025 09:39 AM

We’re blushing! 😄 It’s always nice to hear that our crew is making a positive impact. We take pride in what we do, and it’s great to have customers like you brighten our day with such kind words. If we had a trophy for your review, it would definitely be on our shelf! 🏆 #CustomerAppreciation #JaysAutomotive


RK
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RICH K.
Sterling, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Help for my wife when she broke down
My wife was on her way to Ft Collins and the car started acting up. She was able to baby it to Jay's Auto in Eaton. Bill told her that they could look at it but it might take an hour or two. My wife had an appointment in Loveland in an hour so they loaned her a car so she could make it in time. Thank you Jay's Auto and Bill for being so helpful in our time of need.
Amy W. from Jay's Automotive responded on 06/02/2025 09:39 AM

We're so glad we could help get your wife back on her way to Loveland! 🚗💨 It sounds like our loaner car came to the rescue just in time—like a trusty sidekick swooping in for the save! Bill and the team always strive to lend a hand when it counts, and we're delighted they could take care of things for you. If only every automotive situation could be resolved this smoothly, right? Thanks for choosing us to help with your car troubles! #CustomerCare #JaysAutoHeroes


RB
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Robert B.
Ault, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
10
Great service
Very friendly employees and great service,our vehicle was done when promise
Amy W. from Jay's Automotive responded on 05/28/2025 09:39 AM

We're so glad to hear that you had a positive experience with us! 😊 Friendly faces and timely service are the bread and butter of what we do—it's like the peanut butter to our jelly! We're committed to keeping your vehicle on the road and getting it back to you as promised. Driving safely and happy roads ahead! 🚗💨 #CustomerSatisfaction #DriveHappy


MM
MICHAEL M.
Eaton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Quick and friendly service
Came in thinking it was a bigger issue then it was. Thanks for the help guys
Amy W. from Jay's Automotive responded on 05/27/2025 09:39 AM

We're so glad to hear that you found our team helpful! It’s amazing how a little automotive magic can turn a potential crisis into just a bump in the road. 🚗✨ If ever in doubt, remember, we're here to rescue you from any vehicle drama! #AutoHeroes #NoMoreCarDrama


BB
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BOB B.
Ault, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2025
verified customerVerified Customer
9
Very good service.
Friendly and very knowledgeable staff.
Amy W. from Jay's Automotive responded on 05/27/2025 09:39 AM

We're glad to hear you found our staff friendly and knowledgeable! 🛠️ It's always our aim to combine a friendly smile with some serious automotive know-how. If there's anything we can do to earn that fifth star, let us know! 🚗✨ #CustomerCare #TeamJay


PH
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PHYLLIS H.
Greeley, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
7
Oil change
Scheduled me right away. Very good service. Explained what needs to be done in the future.
Amy W. from Jay's Automotive responded on 05/24/2025 09:42 AM

We’re glad to hear that our team was able to get you scheduled quickly and keep you informed about your vehicle's needs! 🚗✨ It’s always our goal to keep you cruising smoothly and knowledgeably. If you ever feel like your car is speaking a different language, just bring it our way! 😄 #CustomerCare #SmoothRide


Verified Customer
Briggsdale, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
9
Great Work
Everyone was very helpful and provided excellent work!
Amy W. from Jay's Automotive responded on 05/21/2025 09:41 AM

We’re glad to hear our team made such a great impression! 🎉 It’s always our goal to provide top-notch service and a little extra help along the way. If our work made your day a bit smoother, then we’re doing something right! 🚗✨ #CustomerSatisfaction #BestInBusiness


JC
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JERRY C.
Pierce, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Jay's crew takes care of its customers
They have always taken care of my vehicles for many years. Looking forward to the new shop, just don't want to go there until I need a scheduled maintance!!
Amy W. from Jay's Automotive responded on 05/21/2025 09:41 AM

We're glad to hear that you've been with us through thick and thin! It sounds like you’re a true automotive aficionado, and we appreciate your loyalty! 🚗✨ We promise to keep the new shop as welcoming as an old friend, and we’ll be ready to tackle that scheduled maintenance whenever you're ready. Just think of us as your vehicle's second family! Until then, keep those wheels turning! #LoyaltyMatters #CarCare


JOSE
GREELEY, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Quick and friendly service.
They have very quick and friendly on their service. I will continue to use for our fleet repairs.
Amy W. from Jay's Automotive responded on 05/20/2025 09:40 AM

We appreciate your shout-out for our speedy and friendly service! 🚗💨 It’s awesome to hear that you’re enjoying the quick fixes—your fleet will be zooming around in no time. We’re here whenever you need us to keep those wheels turning! 🚀 #FleetReady #QuickService

Service Coupons and Posts
We’re thrilled to hear that Jason and Carson had your back with that new windshield! 🚗💨 Your kind words brighten our day—it's like a clear view on a sunny day! Thanks for choosing Jay's Automotive! #BestTeam #AutoCare
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We’re thrilled to hear that you found our staff friendly and informative! 😊 We believe in making your experience as smooth as a well-aligned wheel! 🚗💨 Thanks for the shout-out! #CustomerAppreciation #JaysAutomotive
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March Special
$25 off any repair or maintenance service of $250 or more. $50 off any repair or maintenance service of $500 or more. $100 off any repair or maintenance service of $1000 or more.
Offer Valid 06/16/2025-07/11/2025

We’re grateful for your kind words! At Jay's Automotive, we make it our mission to ensure you get from A to B without a hitch 🚗💨. Here’s to many more miles together! #AutoCare #DrivingSuccess
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March Special
$25 off any repair or maintenance service of $250 or more. $50 off any repair or maintenance service of $500 or more. $100 off any repair or maintenance service of $1000 or more.
Offer Valid 06/09/2025-07/04/2025

We appreciate your kind words! We love collaborating with fellow automotive enthusiasts. 🚗🔧 Just know that we're here to lend a hand (or a tool) whenever you need it! Thanks for choosing Jay's Automotive! #Teamwork #HonestyMatters
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March Special
$25 off any repair or maintenance service of $250 or more. $50 off any repair or maintenance service of $500 or more. $100 off any repair or maintenance service of $1000 or more.
Offer Valid 06/02/2025-06/27/2025

We're all about keeping your rides happy! 🚗✨ Thanks for trusting us with your vehicles over the years. We're thrilled to hear you find us friendly and efficient. Let's keep those wheels spinning smoothly! 🛠️ #JaysAutomotive #KeepingYouOnTheRoad
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We're thrilled to hear you've had top-notch service with us! 🛠️ Your concerns and oddball questions are always welcome—after all, we love a good car chat! Thank you for trusting Jay's Automotive! 🚗💨 #CustomerAppreciation #JaysAutomotive
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Thanks for the awesome review! We're glad you had a great experience with our team. We promise, we’re working hard to make those prices as friendly as our crew! 😄✨ #Jay'sAutomotive #AlignmentExperts
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Thanks for the shout-out! 🌟 At Jay's Automotive, we believe in treating our customers like family—just with fewer awkward holiday dinners! 😂 We’re glad you enjoyed our service. Drive safe, and see you next time! 🚗💨 #CustomerCare #JaysAutomotive
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We’re thrilled to hear you’ve found your new go-to mechanic! 🚗✨ Quick fixes, clear communication—sounds like a win! Why drive far when the best is just around the corner? Thanks for the five stars! ⭐️⭐️⭐️⭐️⭐️ #JaysAutomotive #LocalService
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Thanks for the awesome review! 🚗💨 We're thrilled our analysis was quicker than your morning coffee! ☕️ Transparency is our motto, so you never get blindsided by costs. We appreciate your trust in Jay's Automotive! #AutoAlignment #CustomerFirst
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Thanks for the fantastic review! We're thrilled to hear we're always hitting the mark. 🛠️ You keep coming back, we keep rolling straight! Let’s keep those wheels aligned! 🚗💨 #Jay'sAutomotive #CustomerAppreciation
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Thanks for the awesome shoutout! We aim to keep you rolling smoothly and make every visit a great one. 🚗💨 Your support fuels us! #JaysAutomotive #AlignmentExperts
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🚚🔧 Vibrations? Not on our watch! We're thrilled to hear we fixed your truck faster than a speeding ticket! Thanks for choosing Jay's Automotive for your alignment needs. We're always here to keep your ride smooth. #CustomerAppreciation #JaysAutomotive
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Thank you for the fantastic review! 🚗✨ At Jay's Automotive, we're all about keeping you on the road. We're thrilled to help with all your car troubles! Remember, we’re just a pit stop away! 🛠️ #CustomerCare #JaysAutomotive
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We're thrilled to hear our customer service and quality work hit the mark! 🚗✨ At Jay's Automotive, we aim to make every visit feel like a smooth ride. Thanks for the awesome feedback! Keep those wheels turning! #CustomerAppreciation #JaysAutomotive
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We're thrilled to be your go-to spot for all things automotive! 🚗💙 Supporting small, local businesses means a lot to us. We'll keep those vehicles running like champs! Thanks for choosing us! #SupportLocal #Jay'sAutomotive 🛠️
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March Special
$25 off any repair or maintenance service of $250 or more. $50 off any repair or maintenance service of $500 or more. $100 off any repair or maintenance service of $1000 or more.
Offer Valid 06/16/2025-07/11/2025

March Special
$25 off any repair or maintenance service of $250 or more. $50 off any repair or maintenance service of $500 or more. $100 off any repair or maintenance service of $1000 or more.
Offer Valid 06/09/2025-07/04/2025

March Special
$25 off any repair or maintenance service of $250 or more. $50 off any repair or maintenance service of $500 or more. $100 off any repair or maintenance service of $1000 or more.
Offer Valid 06/02/2025-06/27/2025

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