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Jay's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,245 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

JAY'S AUTO REPAIR is an automotive service center and tire dealer serving Detroit, MI and surrounding communities. We offer a variety of automotive repair and tire services to keep your vehicle rolling. In everything we do, our team is committed to providing the best workmanship and customer experience possible.

Thank you for your
JAY'S AUTO REPAIR is an automotive service center and tire dealer serving Detroit, MI and surrounding communities. We offer a variety of automotive repair and tire services to keep your vehicle rolling. In everything we do, our team is committed to providing the best workmanship and customer experience possible.

Thank you for your interest in our service center and tire shop. If you have any questions about the services or products we offer, our staff is happy to answer them.

Until next time, we wish you safe and happy travels!

We're proud to serve Detroit, MI, Warren, MI, Grosse Pointe, MI, and surrounding areas.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(313) 826-7371

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20101 Van Dyke Ave Detroit, MI 48234
Jay's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,245 Reviews)

WT
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WILLIAM T.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Fixed my GMC
Jays has always been my go to for repairs and does excellent work. I recommend him to all my friends and associates. 💯 and I trust

CL
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CARON L.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Lavette Caron JAY’S REPAIR
Great work great people. Love that place I would not go anywhere else. Been knowing him for years. And he DO NOT TAKE FOREVER ON YOUR VEHICLE.

NO
NORMAN O.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Always a great experience! Highly recommended
Took care of my oil change and replacing a turn signal that was out. While it was busy they got me in and out under an hour. Always nice and willing to help! Jay is a great owner and they are a recommended shop by AAA and me!

MG
Matthew G.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Matthew said knows the owner, he is great and knows what he is doing.
Recommended

Verified Customer
Detroit, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
8
Good work
Did a good job on my car

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Oil change
My second service with this company
No complaints 👌
From the gentlemen at the front Damon?to checking out service is great, ladies I would differently recommend this business if not sure about going to unknown car repair trust these guys.
I have a old car needed a oil change car
Recommend synthetic oil car runs great!👍

Verified Customer
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Honest work !!!
Highly recommend Jay auto repair, The whole crew is outstanding they come through every time without hesitation. The owner, Jay is an outstanding citizen of his community. He is a true Detroiter. He consistently looks out for his people in the neighborhood, takes care of every customer 100%.!!

VL
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VANESSA L.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Tires
Knowledgeable and friendly

IG
Isis G.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Isis said they do really great work.
Recommended

SP
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SHAVONTI P.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great!!!!
They did such a great job I will always come back

Verified Customer
Detroit, MI
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great service, reasonably priced
Diagnosed the issue and gave advice on what to do about it in the future, even provided a time estimate as to how long I have before the transmission on my older vehicle gives out. Will definitely be going back.

Verified Customer
Detroit, MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/22/2025
verified customerVerified Customer
3
Incorrect invoice/repair
Ive had positive expirience with staff here. This time around, I was accidentally double charged for a part on my invoice. Despite wanting the lock fixed on the vehicle, and it being on the invoice, it was never billed nor done and I was not notified.

DB
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DENNIS B.
Saint Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Damn good
My experience with Jay's is always excellent

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Always great
There are so many shops closer to me but they are either rude or taking me for a ride. This place has nice folks and no crazy up selling.

Verified Customer
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Heat work wonderful
My heat is workin awesome thanks to jay and the crew
Service Coupons and Posts
? Thank you for the kind words and recommendation! We're thrilled to hear that you are happy with our service. ?? We appreciate your support and look forward to assisting you and your loved ones in the future. #CustomerAppreciation #AutoRepair #Detroit
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? Thank you for the 5-star review! ? We're thrilled to have you as a loyal customer. Your trust in our services means the world to us. ? #CustomerAppreciation #AutoRepair #JaysAutoRepair #Detroit
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????? Wow! We're thrilled to hear that your truck is running better than ever! Thank you for choosing Jay's Auto Repair. We appreciate your support! ?? #HappyCustomers #AutoRepair #Grateful #Detroit
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? Thank you for the amazing review! ? We're thrilled to be your one-stop shop for auto repair, oil changes, and top-notch tires. Our AAA certification is a testament to our commitment to excellence. ? #Jay'sAutoRepair #Grateful #BestInTown #Detroit
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Thanks for the kind words, Cynthia! ? We're glad you're happy with your service. #Detroit #AutoRepair #HappyCustomers ?
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Thanks for the kind words, Carlisha! We're so glad you've been trusting us with your cars for years. ? We strive to provide honest and reasonable service to all of our customers. #family #Detroit #auto #repair ?⭐️⭐️⭐️⭐️⭐️
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Thanks Lamar! ? We're glad we could help. ? #Detroit #AutoRepair #CustomerService
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Thanks for the kind words, Kim! We're so glad you've been a customer for 5 years. ? We appreciate your loyalty and are proud to provide excellent service. ? #CustomerSatisfaction #Detriot #JayIsTheBest ???
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Thanks for the great review, Dewayne! We're glad you were happy with the service you received at Jay's Auto Repair. #HappyCustomer #AutoRepair #Detroit ??
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Thank you for your kind words, James! We're so glad to have you as a customer for 7 years and counting. ?? #ExceptionalService #JayAutoRepair #Detroit
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We're so glad to hear that, Vanessa! ? We strive to provide the best customer service in Detroit. #CustomerService #Detroit #JayAutoRepair ?
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Thanks for the great review, Andre! ? We appreciate your kind words about our fast, professional service. #JayAutoRepair #Detroit
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Thanks for the kind words, James! ? We're proud to be your go-to auto repair shop. #Jay'sAutoRepair #Detroit
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Thanks for the kind words, Shana! ? We're glad you found us and we could help you out. #CustomerSatisfaction is our top priority. #JayAutoRepair #Detroit
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Thanks for the kind words, Jean! ? We're glad we could help you out. #CustomerService #Detriot #Jay'sAutoRepair ???
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Thanks for the great review, Shandela! ? We're glad you had a positive experience with us at Jay's Auto Repair in Detroit. #AutoRepair #Detroit
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Thanks for the great review, Kadir! ? We're so glad you had a great experience with us. #Jay'sAutoRepair #Detroit #Reliable #Professional #QualityService
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Thanks Jeffrie! ? We're glad you appreciate our honest approach to car repair and our commitment to helping you understand the process. #JaysAutoRepair #Detroit
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???Thanks 4 the great service! Fast & friendly. 1st time here & my sis recommended it. #Detroit ???
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Thanks for the great review, Daniel! ? We're glad you had a great experience with us at Jay's Auto Repair. We strive to provide fast and friendly service. #HighEndImports #Detroit
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Thanks for the kind words, Jim! ? We're proud to be the best auto repair shop in town. #JayAutoRepair #Detroit
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Thanks for the kind words, Trina! ? We're so glad you had a great experience with us. We strive to provide the best service and value to all our customers. #JaysAutoRepair #Detroit
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Thanks for the kind words, Kendra! We're so glad you and your family are able to get around with two vehicles now. ? #grateful #JayAutoRepair #Detroit
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Thanks for the great review, Tanesha! ? We're so glad you're happy with our service. We look forward to seeing you again soon! #JayAutoRepair #Detroit
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Thanks for the kind words, Charles! ? We're proud to have been your go-to for 7 years! #QualityService #Jay'sAutoRepair #Detroit
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Thanks for the kind words, Angel! ? We're glad to have you as a customer and we always strive to provide the best service. #JaysAutoRepair #Detroit
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Thanks for the kind words, Jawad/Cynthia! We're so glad you had a great experience at Jay's Auto Repair ? #Detroit #family #autorepair
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Thanks for the kind words, Tiekea! ? We're so glad you had a great experience at Jay's Auto Repair. We look forward to seeing you again soon! #Detriot #AutoRepair #CustomerService ?
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Thanks for the kind words, Ruth! ? We're glad you had a great experience with us and that your car is running smoothly. #JaysAutoRepair #Detroit
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Thanks for the great review, Michael! ? We're glad you had a great experience with us. #JayAutoRepair #Detroit #CustomerFocused #GreatWorkmanship
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Thanks for the great review, Joseph! ?We're so happy to hear you had a great experience at Jay's Auto Repair. #ExcellentService #Detroit
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Thanks for the great review, Julie! ? We're glad you had a great experience at Jay's Auto Repair. We strive to provide excellent service and are glad we could help you out. #Detriot #AutoRepair #CustomerService
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Thanks for the kind words, Kendra! ? We're glad you and your car are doing well. #Detroit #JayAutoRepair ?
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Thanks for the great review, William! ? We're glad to have been of help. #JayAutoRepair #Detroit
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??? I had a blast in #Detroit! ??? #LessThan30Minutes #MemorableTime
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Thanks for the great review, Bernard! ? We're glad to have been able to help you out. #Jay'sAutoRepair #Detroit
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Thanks Rodney! ??? We're glad we could help during a tough time. #Jay'sAutoRepair #Detroit
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Thanks Randall! ? We're honored to be called the best mechanic in Detroit! #Detroit #JayAutoRepair #BestMechanic
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Thanks for the great review, Nathan! ? We're glad you had a great experience at Jay's Auto Repair in Detroit! #Detriot #AutoRepair #CustomerExperience
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