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Jackson Automotive Specialist, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,683 Reviews)
95
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Your locally owned and operated #1 choice for complete auto repair. Founded in 1994 by James Jackson, this family owned business has continuously provided quality auto repair. We are dedicated to honesty, integrity, and excellent customer service. Your locally owned and operated #1 choice for complete auto repair. Founded in 1994 by James Jackson, this family owned business has continuously provided quality auto repair. We are dedicated to honesty, integrity, and excellent customer service.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(972) 771-5791
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
608 White Hills Dr Rockwall, TX 75087-5519
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Affiliations

Jackson Automotive Specialist, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,683 Reviews)
Write a Review
Recent Reviews
CL
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CONNIE L.
Quinlan, TX
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Oil leak estimate
They were so kind and thorough. Honest recommendation, saving $1000’s of dollars for my mom.
KR
KEITH & CHRISTINE R.
Rockwall, TX
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
C5 Corvette
Have been going here for years. They do great work.
GD
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GAIL & JIM D.
Fate, TX
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
.
.?!&$
DR
DENISE R.
Rockwall, TX
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Always good to see James
Always good to see James. No more vibration. Love it. Thank you 😊
TC
TED C.
Royse City, TX
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great Work
We're longtime customers of Jackson. They are honest, knowledgeable and thurough. Trust them to do great work.
KA
KATHI A.
Garland, TX
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
My visit to Jackson automotive
Jackson automotive the serviceman are knowledgeable, honest and to the point. I took my car in to be looked at to check wheel bearings, and they were honest enough to say the wheel bearings were just fine and explain what the other part of the issue was. They don’t do tires so they directed me to get my 1 tire fixed and told me about another issue which I’m getting that taken care of. They are honest and reliable. I wouldn’t think of taking my car anywhere else. Thank you Brian and Michael for all you did for me.
HK
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HOWARD K.
Greenville, TX
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Worth the 40 mile ( traffic jammed!) drive.
Thanks for the most excellent service.
See you next time.
BW
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BRENT W.
Rockwall, TX
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Well Worth It!
The Jackson Auto Team has done wonders for us. I've had two cars there in the past month. I've been using them for years for a reason! Excellent customer service, excellent work!
DG
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DONNA G.
Royse City, TX
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
AV
My AC wasn’t working so I dropped in and they got me cooking again in just a short time. Very welcoming and professional!! I would highly recommend!!
MJ
MAISIE J.
Volkswagen GTI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Quality Service and Care
The staff at Jackson automotive communicated with me throughout and kept me updated on what I should expect with cost and timing of repairs. The staff explained what was going on with my car and made suggestions for repairs and maintenance without pressuring me.
TW
TOM W.
Rockwall, TX
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Front end alignment. etc.
Thanks for taking care of us...you're the man!
Tom and Sue
AW
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ANTHONY W.
Heath, TX
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Battery fit me in huge favor
Honest direct good
CC
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CONRAD C.
Dallas, TX
Ford Excursion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Replaced rear end seal
They replaced rear end seal for a great price ,also charged my ac now is working I am very pleased with everything that has been done.
AA
AMERY A.
Rowlett, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
My Life And Times With Jackson Automotive
As always a great experience.
Verified Customer
Rockwall, TX
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Air conditioning work
They have been very professional. Every time I took my car in to be worked on very polite stay within cost and time. Thank you.
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