I recommend NEVER take your car to Fix Auto Sun Valley or check your The vehicle before you leave!! My car was in an accident on February 1st 2018. I was told the was wear and tear because it has been a little over a year! That’s why they are not paying for it l. “It pass the alignment” they claim. This is what hold my wheel in place. Is this look like water and tear??? I took it back to them told them I felt some type of vibration about I believe a little over a month or almost a month when I got the car back after they claimed they fixed. I believe March They still did not fix the problems after I told them the problem. I could have been dead or seriously injured from them making a mistake, a BIG mistakes!! So tell me How Is this wear and tear? Took them about a whole day to get back to me. My insurance geico wasn’t going to pay for it because they and Fix Auto Sun Valley feel and came to the conclusion that this is wear and tear!! It was cause by a pot hole or something I have run over on the road. This is what they believe and their conclusion. It on the same side of where the person hit me from. I had to pay for the part and me and my dad installed it on.
Thank you Fix Auto Sun Valley for doing a poor job, not doing your job and making sure everything was fixed!! The part was fracture do to the accident and it had finally snapped in half! I am very disappointed with your business I will not be recommending anyone to y’all at all!
Before I got an estimate informed that the battery seemed weak. Was told it was going to get checked. Picked up car, still weak. Thought it was just probably me but next day I tried to go somewhere and battery was dead. Jump started and died again. So I went to replace it somewhere else. (Entered by customer via UpdatePlus)
I did not need to return my car, the repairs are fine, I noticed that some of my internal lights are not working. I am not sure if this happened during repairs, but it was working before I brought my car in. I am not saying it is the fault of anyone, it could just be a burned out fuse or something. (Entered by customer via UpdatePlus)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Thank you Fix Auto Sun Valley for doing a poor job, not doing your job and making sure everything was fixed!! The part was fracture do to the accident and it had finally snapped in half! I am very disappointed with your business I will not be recommending anyone to y’all at all!
P.S
Photos are on their Facebook page.