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J And R Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(663 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Since the beginning, our business has been built on honest, quality, and reputable work that we always stand behind.

J & R Auto Service continue to serve their customers based on the same principles as our founder. We pride ourselves on our quality work and the reputation we’ve built over the years. J & R Auto serves a wide range of
Since the beginning, our business has been built on honest, quality, and reputable work that we always stand behind.

J & R Auto Service continue to serve their customers based on the same principles as our founder. We pride ourselves on our quality work and the reputation we’ve built over the years. J & R Auto serves a wide range of local customers in the Oshkosh area, including many UW-Oshkosh students needing service away from home.
...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(920) 231-3661

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 2:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
629 N Main St Oshkosh, WI 54901-4431
J And R Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(663 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Responsive service
Responsive service with great communication.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Car issue
Great and quick service

FM
Frank M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Repair
Very happy with service
Lee-Anna from J And R Auto Service responded on 06/18/2025 12:07 PM

Thank you for the 5 stars Frank, it was a pleasure working with you! 


CF
Cordelia F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Personal, quick, reliable.
To start off, Lee-Anne was the worker who picked up the phone anytime I had called, and also created a welcoming and personal experience with J & R. I heard great things about this shop, and I was in urgent need to get a rim replaced. She was quick with reaching out, clear with communication, and double checked with me when it came to choosing which rim I would like to pay for. Right when I came in the process had already bee n set into motion and the 1 hour estimate I was given was actually MORE than the actual time it took. There was no trying to get me to pay more money for more services, and the estimate I was given from the get-go was the amount I paid. And of course, the work was done well from what I can see/feel. Auto shop anxiety is real, but I'm 100% coming back here for any future needs. Thank you guys.
Lee-Anna from J And R Auto Service responded on 06/18/2025 12:03 PM

Thank you for the great review Cordelia! It was a pleasure working with you and getting you back on the road. We look forward to working with you again in the future. 


LC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Oil Change
They were able to get me in within a few days and were very helpful and nice. The oil change was extremely fast, very friendly service. The only thing that didn't get done was giving me a new oil change sticker, but I drove back and they got me one right away. Very nice people!
Brad a., Owner from J And R Auto Service responded on 06/17/2025 12:16 PM

Hi Leah, 

I am so very sorry you had to make a special trip back for the oil change sticker!  We will not let that happen again. I am very hapy that you are pleased with the service you received. I hope you have a great week!

Brad Cook
Owner
920-231-3361


JS
Jeff S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
.
.
Brad a., Owner from J And R Auto Service responded on 06/11/2025 12:52 PM

Thank you for the 5 stars Jeff!  We appreciate your business. 

Brad Cook
Owner
920-231-3361


CH
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Chris H.
Oshkosh, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Excellent service
Always efficient and excellent service from everybody
Lee-Anna from J And R Auto Service responded on 06/11/2025 10:20 AM

Thank you so much Chris!  It's always a pleasure helping you out with your auto issues. Hope you have a wonderful summer!


JA
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Jill A.
Oshkosh, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Keeping my old SUV running like a champ!
J and R Auto Service has taken excellent care of my 2011 Subaru Tribeca. It's got a lot of miles. What I like about J and R is that they listen to me. I was concerned about whether or not my SUV was still safe to drive long distances. We decided on a plan to update a few necessary parts- while being aware of my budget. I can recommend J and R without hesitation. Excellent service and communication.
Lee-Anna from J And R Auto Service responded on 06/11/2025 10:21 AM

Thank you Jill for taking the time to leave such a glowing review!  Our customers safety and budgets are top of the list when it comes to anyones vehicle.  Hope you enjoy our trip and have a wonderful summer! 


EM
Eric M.
Oshkosh, WI
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Car repair
Great place and great people
Lee-Anna from J And R Auto Service responded on 06/11/2025 10:23 AM

Thank you Eric, we appreciate having you as a customer as well. I hope you have a great summer ! 


Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2025
verified customerVerified Customer
10
Fixed fan
Wonderful quick service in an emergency! Ever so grateful!!!!

BC
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Britny C.
Oshkosh, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Amazing
Brad found the problem and fixed it.. I honestly will never go anywhere else, they always do a amazing job and they know what there doing. They always do awesome job on my vehicles
Lee-Anna from J And R Auto Service responded on 06/11/2025 10:25 AM

Many thanks Britney!  We appreciate having you as such a great customer. I hope you get to enjoy the summer ahead.  


TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Outstanding
We are longtime customers of J& R…because the quality of diagnosis and mechanical service has been consistently excellent. The front office personnel are efficient and friendly. Prices are fair.
Lee-Anna from J And R Auto Service responded on 06/11/2025 10:24 AM

Thank you so very kindly Tom for leaving such a great review! We appreciate having you as a customer all these years. Hope you have a wonderful summer! 


JJ
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Jayson J.
Oshkosh, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change and tire rotation
They did a great job getting the truck in and done very fast. Thry always do a fantastic job with my vehicles. They were even able to fix my window that day too. Thank you for great job everyone does there!
Lee-Anna from J And R Auto Service responded on 06/03/2025 08:36 AM

Thank you Jayson! Always a pleasure to talk to you when you come in. I am so happy we were able to get your window fixed for you with your upcoming traveling. Have a safe trip. We appreciate your business and the kind words.


MS
Myles S.
Oshkosh, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Amazing as always!
Amazing work at a great price and friendly service, thank you for everything!
Lee-Anna from J And R Auto Service responded on 06/03/2025 08:58 AM

Hi Myles, we appreciate the opportunity to help you with the service on your vehicle. You are a joy to work with !  Thank you for the kind review. 


ER
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Ed R.
Neenah, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Always the Best
Always honest, timely, and friendly.
Lee-Anna from J And R Auto Service responded on 05/30/2025 09:44 AM

Ed, Thank you so very much for those kind words. We truly appreciate your business and loyalty over the years. 


Displaying Review 1 - 15 of 663 in total
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