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Irish Mike's World Class Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(636 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
5
Total ReScores
4.6
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We are locally owned and operated, serving Orlando for over 35 years. We are a approved Geico pro shop with ASE certified technicians! We are locally owned and operated, serving Orlando for over 35 years. We are a approved Geico pro shop with ASE certified technicians!

Categories
Car Maintenance, Auto Repair, Collision Repair
Contact
(407) 282-9999

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1624 North Forsythe Rd Orlando, FL 32807
Irish Mike's World Class Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(636 Reviews)

DT
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Darryl T.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2024
0
Never had time to fix Car was there for two days
I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday.

I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue.
not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues

DT
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Darryl T.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2024
0
Never had time to fix Car was there for two days
I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday.

I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue.
not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues

JY
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Janelle Y.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/13/2023
0
Poor attention to detail and subpar repairs
Our Buick was in an accident in March 2023, complete front-end damage, new AC, new radiator, new hood, bumper, etc.. We chose this repair shop because we have AAA insurance, and this is a preferred facility. This is not a primary car for us so while the delays were several weeks long, once we got the car back, we didn't drive it frequently after it was driven a short distance home. We drove the car a few weeks later about 20 mins from our house. On the way home the car completely overheated. I contacted Classic Collision (aka Irish Mikes), and they sent a tow truck to pick up the car after I refused to drive it back to them. I was later today 4 days later - that they had failed to put radiator fluid back into the car after they replaced the radiator. They corrected that mistake and I picked up the car again.

The car sat for several more weeks, only driving it short distances. last week I took the car for a longer drive and found that the air conditioner was not working. My mechanic popped the hood, and the cable broke for the hood. We looked at the AC and it appears to have too much Freon in it, the gauge goes from green to red, and green to red. The hood is now broken, and I cannot close it so I'm not going to drive it back to them. Upon further inspection of the hood, I see a big glob of paint where they repainted the hood!

I had to call them 4 times before they finally scheduled someone to pick up the car and look at it again.

This place is a circus. The tow truck driver just picked i up again, so we'll see what they say the reason is for the problems this time.

Never again.

RB
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Richard B.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
2007 chevy suburban
They really took care of me im back on the road now will keep coming back rob is awesome!!!!! He tells it like it is which is rare these days thanks guys!!!?
Recommended

RD
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RICK D.
Winter Springs, FL
Ford Mustang II
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customerVerified Customer
Awesome shop
Rob took care of my classic car. Thank you for your special care with my car.
Recommended

DS
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Dustin s.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
verified customerVerified Customer
The best mechanic in Central Florida
It's so important to find a really good mechanic. And I did by bringing my cars to be service in Irsh Mike. .my Husband and I recommend this place 100% from the friendly staff to the the best mechanics.
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 02/22/2021 07:33 AM

Your and awesome customer !!


HB
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HAYDEN B.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
verified customerVerified Customer
Great shop
Thanks Irish ☘️ Mikes
Great job
Recommended

PH
Paul H.
Orlando, FL
Acura 3.2TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
verified customerVerified Customer
Category: Service
Paul said he's understanding when they can't pick up the vehicle on the day that's it's ready. He's very accommodating.
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 02/22/2021 07:33 AM

Thank you Paul


KT
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KEVIN T.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
verified customerVerified Customer
insturment cluster
rob and his crew worked on my instrument cluster and did a great job
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 02/16/2021 11:45 AM

THANKS KEVIN !! 


RK
Rip K.
Florida
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customerVerified Customer
Category: Service
Rip said he has never had a problem with them.
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 02/15/2021 06:45 AM

thank you for coming in 


VM
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Virgina M.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
verified customerVerified Customer
Ford edge service
brought in the car at 8:00 in the morning promptly greeted car was taken in for service out in the time explained always satisfied.
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 02/09/2021 05:09 AM

Thank you so much for coming in. It's always a pleasure to see you and chat. 
We are always here for you no matter how big or small please don't hesitate to call the shop or my personal cell phone.
Thank you for referring us to friends and family we appreciate it.


DS
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DORTHY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
verified customerVerified Customer
Store Mgr ( ROB ) AWESOME !!
Rob has been taking care of my families cars for years. Always straight forward with what my car needs and never tries to upsell me things i dont like those tire stores and dealerships do. I don't feel that pressure you get from those places. That makes me very uncomfortable. Rob explains things to me and if i don't understand he will take me to the car and show me and explain what it does and how it works if needed. I wish there were more people like him out there.
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 02/05/2021 06:08 AM

thank you for you review 
We appreciate your business 


PD
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PAUL D.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
verified customerVerified Customer
Great Work Always
quick and costs way less
Thanks Irish Mikes
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 02/01/2021 09:57 AM

your so welcome  -  Thank you 

Rob D. from Irish Mike's World Class Automotive responded on 02/01/2021 10:01 AM

Thank you -  our pleasure 


HB
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HAYDEN B.
Orlando, FL
Volvo 760
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2021
verified customerVerified Customer
Great place, Great service
Brought my Volvo in and the water pump was leaking. They fixed it fast and a lot cheaper than the dealership. The technician knew the Volvo brand and I was very confident in his experience. The whole job from start to finish totally satisfied. Thank you Irish Mikes Total Car Care.
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 02/01/2021 09:54 AM

Thanks Hayden 


Verified Customer
Orlando, FL
Chrysler New Yorker
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customerVerified Customer
My ole lady
My 75 Chrysler New Yorker she’s temperamental.
She needs to be slapped around a bit sometimes but I love her and she loves me. These guys hooked me up. Irish ☘️ Mikes is the best.
Recommended
Rob D. from Irish Mike's World Class Automotive responded on 01/26/2021 01:49 PM

LOL -  THANK YOU !! 

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