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Innovative Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(221 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Innovative Auto Repair was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Innovative Auto Repair the Innovative Auto Repair was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Innovative Auto Repair the best car service in Kingman, AZ! ...more

Categories
Auto Maintenance, Auto Repair, Smog
Contact
(928) 757-1313

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
3987 Stockton Hill Rd Kingman, AZ 86409-3001
Innovative Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(221 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Fast work
These people got me right in. Finished the job quickly and did a good job. I would recommend.
Manager from Innovative Auto Repair responded on 02/20/2025 09:30 AM

We appreciate your feedback and are happy to hear that we could get you in and out quickly while still delivering quality work. It’s our mission to keep your wheels turning, and your recommendation means a lot to us. If your vehicle ever needs a tune-up or just a friendly chat, we’re here to help!


GV
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GRIF V.
Kingman, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Magnificent. Mechanics
These men are real pros.They get the repairs done in timely fashion, and without any “U-Turns” or repeated visits. Great service!
Manager from Innovative Auto Repair responded on 02/03/2025 09:30 AM

We appreciate you taking the time to share your experience. It's great to hear that our team was able to get the repairs done efficiently and without any unnecessary detours. We're all about keeping the wheels turning smoothly! If there's anything else we can help you with in the future, just let us know.


JG
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JERRY G.
Kingman, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Great place!
Been using this shop for years even before they changed owners. They've always been very honest & fair with me. A good down home locally owned business. Thanks guys.
Manager from Innovative Auto Repair responded on 01/17/2025 09:30 AM

It's great to hear from a longtime supporter! We're glad to know that our honesty and fairness have kept you coming back all these years. Supporting local businesses is what makes communities strong, and we're proud to be part of yours. Here's to many more years of reliable repairs and good service!


TC
TOM C.
Chevrolet Chevy Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Great guys and great attitude with customers
Had a great experience with the team very helpful and let me see what was going on.
Manager from Innovative Auto Repair responded on 01/11/2025 09:30 AM

We really appreciate your positive feedback! It's great to know that our team was not only helpful but also made sure to keep you in the loop. We believe that a little transparency can go a long way—just like a well-oiled machine! If there's anything else we can assist you with in the future, don't hesitate to reach out. Safe travels on the road!


LW
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LESLIE W.
Kingman, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Great
Got me in got - me out for an oil change. They are great bunch of folks there.
Manager from Innovative Auto Repair responded on 01/06/2025 09:30 AM

We appreciate your feedback and are glad to hear that our team was able to get you in and out for your oil change! It’s always our goal to make auto repair as quick as possible—after all, we know how precious your time is. Plus, we think our team has a pretty good time out there, too. If your vehicle needs anything else, just let us know!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Great price
They are very reasonable and prompt service
Will use again
Manager from Innovative Auto Repair responded on 01/05/2025 09:30 AM

We're glad to hear that you found our service reasonable and prompt! We strive to keep our customers smiling while their cars are running smoothly. If you ever need more assistance, we’re just a phone call away—ready to tackle any auto challenges you throw our way!


CA
CAROLYN A.
Kingman, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Best automotive repair
They are honest, trust worthy, and do the best job. I absolutely love taking my car here. You get treated right and fair. Thank you for all you do.
Manager from Innovative Auto Repair responded on 01/02/2025 09:30 AM

It's great to hear that you feel right at home with us! Honesty and trust are the oil and water of a solid car relationship, and it sounds like we've got that formula just right with you. We believe every car deserves some TLC and a little extra love, and we’re glad you think we deliver. Here's to many more smooth rides and joyfully reliable repairs ahead!


KC
KATE C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Outstanding Customer Service
I had an excellent experience with the oil change service. The process was quick and efficient, and the team was very professional. The customer service was outstanding—friendly, knowledgeable, and attentive. I’ll definitely return and recommend this place to others. Keep up the great work!
Manager from Innovative Auto Repair responded on 12/30/2024 09:30 AM

It's fantastic to hear that you had such an excellent experience with our oil change service! We pride ourselves on being quick and efficient—nobody wants to spend more time at the shop than necessary. Our team is dedicated to delivering professional and attentive service, and it's great to know that it made a positive impression on you. We appreciate you spreading the word and look forward to your next visit, where we can keep the good times rolling, oil included!


CC
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CHRISTINE C.
Chloride, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2024
verified customerVerified Customer
10
Innovative Auto is a wonderful place to get an oil change or have my van serviced special needs they even take care of!
Innovative Auto Repair is excellent!
Manager from Innovative Auto Repair responded on 12/25/2024 09:30 AM

We're delighted to hear that you found Innovative Auto Repair to be excellent! It sounds like we hit the nail on the head—or perhaps the wrench in the right spot. We strive to keep our customers and their vehicles running smoothly, so it’s great to know we succeeded. If your car ever starts acting up like it has a mind of its own, you know where to find us!


RS
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RICHARD S.
Kingman, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Best guys in Kingman
Always ready to work, competitive pricing and great work ! As always, thanks guys!
Manager from Innovative Auto Repair responded on 12/12/2024 09:30 AM

We appreciate your feedback and are glad to hear that our team met your expectations with our competitive pricing and quality of work. It’s always a pleasure to have satisfied customers like you. If our tools could talk, they'd probably complain about how busy they are, but that's just how we like it! Your support keeps our engines running smoothly.


Verified Customer
Fort Mohave, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Innovative auto repair has knowledgeable freindly service they make certain their customers are satisfied I think they are great
If you need auto repairs I would recommend innovative they are a great local shop with kind and helpful people
Manager from Innovative Auto Repair responded on 12/09/2024 09:30 AM

We're delighted to hear that you had a positive experience with our team! It's always our goal to be the friendly neighborhood repair shop—kind of like superheroes but with wrenches instead of capes. If you need anything else for your vehicle, we’re just a phone call away. Safe travels on the road ahead!


MR
MIKE R.
Kingman, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Oil and filter change and air filter and wiperblades
I was a walk in. I got great speedy service at a good price. I recommend them to all my friends.
Manager from Innovative Auto Repair responded on 11/24/2024 09:30 AM

We're glad to hear that you had a fast and friendly experience with us! There's nothing like being a walk-in rock star and getting top-notch service. Your recommendation to friends is the highest compliment we could ask for. We appreciate you taking the time to share your experience!


TB
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TERRY B.
Kingman, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
My go to
Always friendly, professional and affordable (which I surely appreciate) my only regret is that they don’t have the power to help with tire issues (which I have to go somewhere else and give them my money ?) otherwise, it’s top notch ??
Manager from Innovative Auto Repair responded on 11/22/2024 09:30 AM

It’s great to hear you found our team friendly, professional, and affordable – we aim to keep the wheels turning both on and off the road! We wish we could take on tire issues too; unfortunately, our expertise doesn’t extend to rubber. If only we could magically fix those pesky flats while maintaining the price of a good cup of coffee! Until then, we’ll keep doing what we do best—keeping your vehicle happy and running smoothly. Thank you for sharing your thoughts!


VC
VALERIE C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
They are very friendly and good customer service. They are not expensive and get the job done right thank you so very much.
Good customer service.
Manager from Innovative Auto Repair responded on 11/15/2024 09:30 AM

We're so glad to hear that you enjoyed our customer service! We believe every car deserves a little pampering, and we're here to treat both you and your vehicle right. If there’s anything else we can do to keep your ride in tip-top shape, just let us know. Happy driving!


CS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/03/2024
verified customerVerified Customer
8
Not happy with added charge for using C.C.
Not enough
Manager from Innovative Auto Repair responded on 11/06/2024 09:30 AM

It sounds like we may have missed the mark in some aspects, and we appreciate your feedback. If you have specific concerns or suggestions on how we can improve, we would love to hear them. Our team is always looking to elevate our service – kind of like a car looking for a turbo boost. Your input can help us get into the fast lane!

Service Coupons and Posts
We're thrilled to hear that you had a great experience with our team! We're all about transparency—no secrets here, just honest help! 🚗🔧 Thanks for letting us keep your ride in top shape! #InnovativeAutoRepair #HappyCustomers
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Thanks for the awesome review! We're thrilled to have you in and out faster than your engine can purr. 🚗💨 Our team appreciates your kind words—it's our fuel! See you next time for more speedy service! #InnovativeAutoRepair #QuickService
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Thank you for the kind words! 🚗 We promise to keep your ride running smoothly and your wallet happy! 💸 Can't wait to see you again soon! #InnovativeAutoRepair #HappyCustomers
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We're blushing! 😊 Thank you for trusting us with your car and for those kind words. We promise to keep treating your ride like royalty! 👑🚗 Your satisfaction fuels our passion! #InnovativeAutoRepair #CustomerAppreciation
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Thank you for the kind words! We're revved up to hear you think we're excellent! ?? Our team is here to keep your ride running smoothly. Your satisfaction fuels our passion! #InnovativeAutoRepair #DrivingExcellence
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We're revved up to hear your kind words! ?? Our team loves bringing you competitive pricing and great service. Thanks for trusting us with your ride—keep those wheels spinning! ? #InnovativeAutoRepair #ThankfulThursday
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Thanks for the shout-out! ?✨ Speedy service and great prices are what we aim for — like a pit stop on the track! ? We appreciate your referrals and look forward to keeping everyone’s engines running smoothly. #InnovativeAutoRepair #CustomerAppreciation
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We're thrilled you enjoyed our friendly, professional service! ? While we can't tackle tires just yet, we're glad we could keep your vehicle running smoothly. Your support means the world to us! ?? #InnovativeAutoRepair #TopNotchService
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Thanks for the awesome feedback! ?✨ Good customer service is our fuel, and we'll keep revving up for you! We're here to make your ride smooth and enjoyable. See you on the road! #CustomerFirst #InnovativeAutoRepair
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We believe in getting our hands dirty! ?️ It's not just about checking in your car, it’s about truly understanding it. Thanks for noticing our dedication! Next time, we might have to roll out the red carpet! ? #InnovativeService #UnderTheHood
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Thanks for the love! Our team prides itself on being both knowledgeable and friendly—like your favorite mechanics with a dash of charm! ?? We’re here to keep your ride running smoothly. #InnovativeAutoRepair #CarCareChampions
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Thank you for the awesome review! ?? We’re thrilled that you enjoyed our friendly service and affordable pricing. At Innovative Auto Repair, we believe a happy car makes for a happy driver! ? Keep cruising! #AutoCare #CustomerFirst
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?? Quick fixes and great care—it's what we do best! Thanks to our superstar Josh for making your auto troubles vanish in record time! If only all problems could be fixed that fast! ?? #InnovativeAutoRepair #CarHeroes
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? We're thrilled to hear that Josh hit the mark! ?✨ His explanations and friendly attitude keep our engines running smoothly. Thanks for the love! ? #TeamInnovative #AutoCareExcellence
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We're thrilled you noticed! ?✨ At Innovative Auto Repair, we pride ourselves on being punctual and professional—just like a well-tuned engine! Thanks for your kind words; we’ll keep rolling on. ?? #AutoExcellence #OnTimeEveryTime
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Thank you for the fantastic review! ?? A front-end rebuild might sound like a major facelift for your car, and we're thrilled to have it driving great again—like a car that’s just done a makeover! ? #InnovativeAutoRepair #HappyDriving
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Thanks for the love! At Innovative Auto Repair, we believe in keeping our promises (just like your car should!). ?✨ Count on us for reliable service every time! #AutoCare #TrustworthyService
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We love to hear that we could help you pronto! ?✨ Quick service is our specialty, just like a pit stop in a race! Thank you for choosing Innovative Auto Repair. We’re always here for your automotive needs! #FastService #InnovativeAutoRepair
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?? Speedy service is our specialty! We're thrilled you were in and out quickly. Thank you for trusting us with your ride—your wheels will always be in top gear with us! #InnovativeAutoRepair #FastService
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?? We're thrilled to hear you had a smooth ride with us! Our team loves giving new wheels the TLC they deserve. Thanks for trusting us with your Jeep—we're here to keep it in top shape! ? #InnovativeAutoRepair #CustomerSatisfaction
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We're thrilled to hear we got you back in your truck on time, even with our busy schedule! ?⏰ Thank you for trusting us! We love keeping our customers on the road—like a well-tuned engine! #InnovativeAutoRepair #CustomerAppreciation
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Thanks for the awesome review! ? We're thrilled to be your go-to auto repair shop! Honesty, efficiency, and kindness are our fuel! ?? Your wheels are in good hands—let's keep cruising smoothly! #InnovativeAutoRepair #CustomerAppreciation
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We're thrilled to have you back for the 4th time! ?✨ Thanks for trusting us with your car and for the thumbs up! Remember, our door is always open—and not just for repairs! ? #InnovativeAutoRepair #CustomerAppreciation
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Good morning, amazing customers! ? We're thrilled to hear your van is back on the road, bringing you that sweet gift of freedom! ? Thanks for trusting us with your ride. Keep enjoying those adventures! ? #InnovativeAutoRepair #DriveHappy
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? Big thanks for the awesome review! ? Cody and Josh are true driving forces at Innovative Auto Repair! We're thrilled you found peace of mind and made us your go-to mechanic shop! #CustomerAppreciation #InnovativeAutoRepair
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? Thanks for the stellar review, Brad! ? We're thrilled we could take good care of your wife's Ford. We look forward to seeing you again! #HappyCustomer #AutoRepair
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Thanks for the 5-star review, Susan! We're thrilled we could swoop in and save the day for your urgent repair. ?‍♂️ We're here for you whenever you need us! #Grateful #CustomerSatisfaction
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? Thanks for the kind words, and we're delighted to be your go-to choice for auto repair! ? Our team is always here to provide top-notch service and viable solutions. #CustomerSatisfaction #AutoRepair
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Thanks for the stellar review! ? We're delighted to have fixed your car issue pronto and exceeded expectations. We love what we do and are thrilled to have you as a satisfied customer. #InnovativeAutoRepair #HappyCustomers
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Thanks for the 5-star review, Glenn! ? We're thrilled to hear that you had a great experience with us. Looking forward to taking care of your vehicle again! ? #CustomerAppreciation #InnovativeAutoRepair
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? Thanks for the stellar review! We're thrilled to hear that you had a great experience with our professional and courteous staff. We can't wait to welcome you back! ?? #CustomerSatisfaction #ProfessionalService
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Thank you for the awesome review! ? We're thrilled to hear that you had a great experience with us. Our team strives to provide honest, friendly, and top-notch service. ?️? #CustomerSatisfaction #AutoRepair
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Hey there, Terry! ? We're so glad to hear that you've had a great experience with us! We appreciate your support and look forward to resolving any outstanding issues. Thanks for your trust! #CustomerSatisfaction #AutoRepair
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? Thanks for coming back, David! It's like seeing an old friend ? We're thrilled to have met your expectations and look forward to your next visit. #CustomerAppreciation #InnovativeAutoRepair
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Thanks for trusting us with your car! ? We're glad to be your go-to shop for quality repairs. We appreciate your kind words and look forward to seeing you again soon! #CarRepair #QualityService
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Thanks for the 5-star review, Garrett! We're thrilled to hear that your vehicle drives great. Looking forward to having you back with your car troubles in the future! ?? #HappyCustomer #AutoRepairs
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Thanks for the 5 stars, Stephanie! We're glad you appreciate our work. Keep cruising smoothly and don't hesitate to swing by when you need us! ?? #HappyCustomers #AutoRepair
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Hey there, Richard! ? We're thrilled to hear that your Kia is back in top shape! Thanks for the 5-star review and choosing Innovative Auto Repair! #HappyCustomers #AutoRepairExperts
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Thanks for the ⭐⭐⭐⭐⭐ review, Jeff! We're thrilled to hear that you had a great experience at our shop. Our team is here to keep your ride? running smoothly! #FiveStarService #HappyCustomers
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? Thank you for the amazing review! ? We're thrilled to hear that our team at Innovative Auto Repair always goes above and beyond to provide top-notch service. ? We appreciate your support! ? #Grateful #CustomerSatisfaction #AutoRepair #Kingman
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? Thank you for your kind words! We're thrilled to hear that you had a great experience with us. ?? Your recommendation means the world to us! ? #EfficientService #FriendlyStaff #CostEffective #Recommendation #InnovativeAutoRepair #Kingman
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? Thank you for the ⭐⭐⭐⭐⭐ review, David! We're thrilled to hear that you were satisfied with our work and the way we treated you. We appreciate your support! ? #HappyCustomers #SatisfiedClients #InnovativeAutoRepair #Kingman
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Thanks for the great review, Terry! ? We're so glad you had a great experience with us. #FastService #Reliable #Friendly #Kingman
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Thanks for the kind words, Richard! ? We're proud to provide top-notch service in #Kingman. #HappyCustomer #AutoRepair
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Thanks for the kind words, Richard! We're proud to provide honest and reliable service to you and your family. ? #Kingman #AutoRepair #HonestService ?
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Thanks for the kind words, Don! ? We're glad you had a great experience with us at Innovative Auto Repair. #Kingman #AutoRepair #CustomerSatisfaction
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Thanks for the great review, Daniel! ? We're glad we could get your vehicle repaired quickly. #InnovativeAutoRepair #Kingman
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Thanks for the kind words, Mike! We're proud to provide quality service to our customers. ? #Kingman #AutoRepair #CustomerSatisfaction
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#Honest ? and on time ?️ auto service in Kingman. Estimate given if requested. Technicians explain what was done. #Kingman
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Thanks for the kind words, James! ? We're glad to have you as a customer and that your car is in good shape. #InnovativeAutoRepair #Kingman
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Thanks for the great review, Roberta! We're so glad we could take care of your truck with no problems. ? Our customer service is always top-notch! #InnovativeAutoRepair #Kingman
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Thanks for the kind words, Mark! ? We're so glad you had a great experience with us. #InnovativeAutoRepair #Kingman
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Thanks for the kind words, Christine! ?We're so glad you had a great experience with Josh, Jesse and Kyle. ? #kingman #InnovativeAutoRepair #SemperFidelis
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Thanks for the review, Cheryl! ? We're glad you had a great experience with us. #oilchange #Kingman #InnovativeAutoRepair
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Thanks for the great review, Terry! We're so glad you had a great experience with Kyle. #InnovativeAutoRepair #Kingman ???
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